Client Onboarding Intern

We are looking for a highly organized and detail-oriented individual to join our team as a Client Onboarding Intern. Your main responsibility will be efficiently onboarding clients onto the SmartSense platform, creating interactive dashboards & customized reports, and ensuring client satisfaction through effective communication and support. As a Client Onboarding Intern, you will onboard new clients onto the SmartSense platform according to scope documents, ensuring a smooth transition and setup while addressing any concerns promptly. You will develop customized dashboards and Excel reports tailored to meet clients" specific needs, ensuring accuracy and clarity for informed decision-making. Collaboration with internal stakeholders and clients to understand their requirements effectively is crucial to deliver solutions that align with stakeholder expectations and project objectives. Your role will also involve demonstrating excellent communication skills, both written and verbal, to interact effectively with clients and internal teams. Providing training to clients on the functionalities and features of the SmartSense platform and proactively identifying opportunities for process improvement will be key responsibilities. Additionally, you will provide constructive feedback and suggestions to the product and development teams for enhancements and optimizations. Qualifications and Skills required: - A minimum of a bachelor's degree in a relevant field is a must. - Interest and Experience in client onboarding, reporting, and stakeholder management roles. - Proficiency in Microsoft Excel and other relevant software applications. - Experience with dashboard and data visualization tools. - Experience in creating intuitive and visually appealing dashboards. - Strong analytical skills and attention to detail. - Excellent interpersonal and communication skills. - Knowledge of BI tools such as Power BI and Tableau is a plus. - Basic understanding of energy management and sustainability principles. - Assets technical knowledge will be considered an advantage.,