7 Client Implementation Jobs

Role & responsibilities Job Title: Web Application Firewall Engineer Location: Pune, India Role Description As WAF Engineer, you will leverage your technical expertise to solve business problems on complex assignments. You will evaluate technology effectiveness through requirement gatherings, testing and research, making recommendations for improvements to enhance quality and effectiveness. Your role will also involve understanding customer needs to provide high-quality solutions that align with their expectations. What well offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Proven experience with Akamai solutions, including CDN, WAF, and performance optimization tools Strong knowledge of HTTP/HTTPS protocols, DNS, and web architecture Strong proficiency in Akamai /F5 CDN configuration and administration and understanding of core networking concepts Experience monitoring Akamai and F5 services for performance and availability using Control Center and other monitoring tools and troubleshoot and resolve issues related to configurations and performance Experience on Splunk, or other SIEM (security information and event management) Monitoring Experience in integrating websites and implementing CDN technologies (performance, security, reliability, scalability) Collaboration skills for example collaborating with the security team to implement and maintain security policies Manage Akamai Property Manager, including policies, rules, and configurations Troubleshoot Akamai-related issues, analyzing logs and traffic patterns to identify root causes Ensure compliance with security standards by configuring SSL/TLS, bot mitigation, and DDoS protection Stay updated on Akamai's new features and recommend enhancements to optimize the platform's capabilities Generate and interpret performance reports to identify trends, anomalies, and improvement areas Support the migration of legacy systems and applications to Akamai-enabled architectures Stay ahead of emerging threats, Vulnerabilities and defensive technologies. Your skills and experience Bachelor's degree in computer science, Computer Information Systems, Cybersecurity, Or related field preferred. Experience with Akamai or F5 WAF solutions. Experience with CSP (client-side protection) platforms. Experience with Splunk to Analyze logs and detect malicious activity. Strong Communication skills to explain complex risks to both engineers and leadership. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm Kindly share your CV's on [HIDDEN TEXT]

Role Description RTM-Client Service Officer acts as a single point of contact for managing all DB custody Clients forSecurity Services (SES) business.The scope of the role will to Settlements, Corporate Actions, Income, Reporting, Tax or Account administration across EMEA region What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide support to clients on all day-to-day, service/ transactional / client Management related queries applying the highest standards primarily for Securities Services clients across regions. Support with account opening/maintenance/closure for various regions in EMEA. Ensure smooth Onboarding/Offboarding of clients. Prepare and review Newsflash communication to all clients. Participate in Service level agreement preparation and reviews with clients. Participate in Client Calls with sales Team. Escalation management with Network Teams of Client. Manage and participate in Due Diligence visits or calls across EMEA regions. Identification of the need for client visits, their initiation and where necessary, participation. Client Complaints handling and resolution. Knowledge of Invoice and Fee Proposal preparation for clients. Regular Bi-weekly/monthly client meetings to identify growth opportunities in new markets. Participate in Technology projects for SES Business. Review & manage Client documentation. Work closely with client management team to ensure client delight. Contributes to Continuous Improvement activities leading to operational efficiencies. Your skills and experience German Language proficiency is a must. (C1). Have a minimum of 5 to 8 years client services / client facing experience overall and at least a year in the Securities Services business covering Custody & Clearing, Fund Services. Possess excellent communication skills, inter-personal skills and be a strong team player. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions. Knowledge of markets and settlement practices across European markets. Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, etc. Prompt reaction to client and Network escalations. Verbal and written fluency in English/German and possibly other languages. Prompt communication/escalation of extraordinary, difficult, and risk-laden client complaints. Adherence to the internal control, reporting and compliance guidelines. Cooperation within the team, beyond the team (live an open-door policy) and adjoining departments. Realistic priority-setting under consideration of the total scope of tasks set. Efficient, structured, independent, and autonomous working. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Position Purpose The purpose of the role is to be a SME for the Client implementation operational team in handling BAU activities in the space of various transition events such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding of clients etc within Middle office. The role would suit someone with overall understanding of Capital markets and hands on experience in Middle office / Custody operations with a strong understanding of third-party investment manager, client and custodian requirements. Fund accounting experience would also be highly beneficial. Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. Responsibilities Direct Responsibilities An SME in performing various client implementation activities such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding to the underlying Asset Manager clients. Ensure KPIs and KRIs of the team are met and in line to SLA standards. Ensure all stock / cash movements are completed as per the agreed transition timelines. Ensure to support the team as a validator / controller as required in BAU. Ensure preliminary analysis is performed for the transition / project activities and to highlight any issues to managers / onshore transition managers. Hands on experience in New fund setups, fund closure, transition activities etc within similar domain. Ensure eye to detail in managing various activities within the process. Overall understanding of Capital markets operations with familiarity towards Middle office trade processing, fund accounting, custody business etc. Act as a SPOC for audit and other assignments for the team. Develop a strong understanding of all upstream and downstream processes, systems and stakeholders involved. Ensure effective communication to all the parties involved. To follow escalation protocols to managers, senior stakeholders on all critical topics within the process. Ensure periodic review of procedures, checklist etc are carried out and changes incorporated as required. Willingness to take on other duties as assigned by the Assistant manager. Contributing Responsibilities Contribute towards process enhancements to bring in operational efficiencies. Ensure the skill matrix and training plans are up-to date for self and team (where applicable). Ensure to be a backup for the Assistant managers of the team where required. In depth knowledge on transition related activities linked to Asset manager clients Zeal to learn new things. Fair understanding of various investment products such as Equities, Fixed income, MM, FX, etc Must be prepared to work in flexible timings. Excellent communication skills. Willingness to act as subject matter expert on behalf of the business when needed. Collaborative mindset and an excellent team player with a zeal to lead the team where required. Ability to influence decision making throughout various organizational levels. Problem solving and problem resolution skills at a functional level. Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc Technical & Behavioral Competencies Demonstrated knowledge on Capital markets and trade life cycle. Working knowledge and a subject matter expert in Middle office / Custody operations within Equities, Fixed income, FX, Corp actions etc. Hands on experience in new fund setups, fund closure, transition activities etc within similar domain. Fund accounting (and preferably Hi-Port) experience would also be highly beneficial. Ability to work as part of a team of problem solvers, helping to solve complex transitions from strategy to execution in performing various client implementation activities. In dept knowledge on KPIs/KRIs and ensure KPIs/KRIs of the team are met and in line to SLA standards. Ability to conduct risk awareness session with team periodically as team should be made aware of past incidents, internal errors etc to ensure to avoid repetitive errors. Solid experience in doing periodic review of procedures, checklist, SLA, BCP and BIA documents etc and proven knowledge in handing amendments if any. Collaborative mindset and an excellent team player with a zeal to learn new things. Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc. Ability to understand, explain and support change. Specific Qualifications (if required) Accounting/Finance/Economics or Financial Services Related Degree Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Ability to deliver / Results driven Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and leverage networks Analytical Ability Ability to anticipate business / strategic evolution Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 5 years.

Position Purpose The purpose of the role is to lead the Client implementation operational team in managing BAU activities in the space of various transition events such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding of clients etc within Middle office. The role would suit someone with overall understanding of Capital markets and hands on experience in Middle office / Custody operations with a strong understanding of third-party investment manager, client and custodian requirements. Fund accounting experience would also be highly beneficial. Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. Responsibilities Direct Responsibilities An SME in performing various client implementation activities such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding to the underlying Asset Manager clients. Ensure appropriate levels of governance are applied to all implementation activities. Undertake and / or oversee appropriate transition execution monitoring and checking. Maintain required transition records for reporting and audit trail purposes. Ensure KPIs and KRIs of the team are met and in line to SLA standards. Ensure all stock / cash movements are completed as per the agreed transition timelines. Ensure to support the team as a validator / controller as required in BAU. Ensure preliminary analysis is performed for the transition / project activities and to highlight any issues to managers / onshore transition managers. Ensure eye to detail in managing various activities within the process. Should participate in all the stakeholders meeting and ensure complete understanding of the project as per the client requirement. Develop and maintain strong working relationships across internal stakeholders i.e. All teams within Middle Office, Transition Manager/ SPOKE team, Fund Accounting, UUT, Registry, Performance, Custody and MFS (depending on product coverage of the implementation), Client Service Managers, Legal, Credit, Product, Audit, Compliance, Risk, IT, Regulators, Custodians, Trustees, Fund Managers, etc. Ensure the skill matrix and training plans are upto date for self and team (where applicable) Ensure periodic review of procedures, checklist etc are carried out and changes incorporated as required. Contributing Responsibilities Proactive in managing risk and Incident management and adhere to appropriate escalation processes to escalate, for example, resource issues, delayed project phases, missed deadlines and other planning issues. Act as a SPOC for audit and other assignments for the team Contribute towards process enhancements to bring in operational efficiencies. Develop a strong understanding of all upstream and downstream processes, systems and stakeholders involved. Ensure effective communication to all the parties involved. To follow escalation protocols to managers, senior stakeholders on all critical topics within the process Ensure to be a backup for the managers of the team where required. Willingness to take on other duties as assigned by the manager. Technical Behavioral Competencies Demonstrated knowledge on Capital markets and trade life cycle. Working knowledge and a subject matter expert in Middle office / Custody operations within Equities, Fixed income, FX, Corp actions etc. Hands on experience in new fund setups, fund closure, transition activities etc within similar domain. Fund accounting (and preferably HiPort) experience would also be highly beneficial. Demonstrated knowledge on transition related activities linked to to Asset owner / Asset manager clients. Ability to work as part of a team of problem solvers, helping to solve complex transitions from strategy to execution in performing various client implementation activities. Ability to identify and make proactive suggestions for improvements before problems and/or opportunities arise. In dept knowledge on KPIs/KRIs and ensure KPIs/KRIs of the team are met and in line to SLA standards. Ability to conduct risk awareness session with team periodically as team should be made aware of past incidents, internal errors etc to ensure to avoid repetitive errors. Solid experience in doing periodic review of procedures, checklist, SLA, BCP and BIA documents etc and proven knowledge in handing amendments if any. Must have solid experience in Microsoft Office tools, in particular Excel and PowerPoint to enable analysis and presentation building. Collaborative mindset and an excellent team player with a zeal to learn new things. Ability to influence decision making throughout various organizational levels. Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc. Ability to understand, explain and support change. Ability to inspire and engage others. Ability to set up relevant performance indicators. Specific Qualifications (if required) Accounting/Finance/Economics or Financial Services Related Degree Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Organizational skills Communication skills - oral written Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to manage a project Analytical Ability Ability to anticipate business / strategic evolution Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Master Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if required)

About Us: HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations and a recent addition in Poland, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future. Job Summary: The Consultant will be responsible for owning and executing consulting projects to Fortune 1000 clients. We are looking for candidates with educational background from premier institutes like IIT/NIT/BITS or equivalent. This job profile will offer an individual to logically transform from a coding/testing background into a client facing techno-functional followed by a 100% functional consulting role. At HighRadius, there is no experience bar for the career progression to senior consultant, lead, and manager or beyond. It would be a direct function of his/her delivery, competency and organization's comfort level to assign higher responsibilities. Responsibilities: As a Consultant you will be responsible to carry out end-to-end client implementation of HighRadius Receivables Cloud applications projects across the globe in an individual capacity. It is a hybrid of technical and functional aspects of implementing application software with minimal or no coding. Run and execute the project through the various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper care. Closely collaborate with functional leads, technical teams, product management & QA to rapidly deploy and enterprise-grade solution in 3-5 months per client. Create and maintain product and operational related issues log, reporting on status as required by program structure. Be the client expert, understand their business functions and processes, communicate their needs to product teams. Help to build and improve the implementation, training methodologies and the tools needed future implementations. Willing to work as per US / Europe time zones Skill & Experience Needed: Experience Range: 3 to 6 years Shift Timing: 12:30 PM - 09:30 PM Education: BE/B. Tech/MSc/M .Tech/MCA/MBA/PGDM What You'll Get: Competitive salary. Fun-filled work culture (https://www.highradius.com/culture/) Equal employment opportunities. Opportunity to build with a pre-IPO Global SaaS Centaur.

Role Description RTM-Client Service Officer acts as a single point of contact for managing all DB custody Clients for Security Services (SES) business. The scope of the role will to Settlements, Corporate Actions, Income, Reporting, Tax or Account administration across EMEA region What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide support to clients on all day-to-day, service/ transactional / client Management related queries applying the highest standards primarily for Securities Services clients across regions. Support with account opening/maintenance/closure for various regions in EMEA. Ensure smooth Onboarding/Offboarding of clients. Prepare and review Newsflash communication to all clients. Participate in Service level agreement preparation and reviews with clients. Participate in Client Calls with sales Team. Escalation management with Network Teams of Client. Manage and participate in Due Diligence visits or calls across EMEA regions. Identification of the need for client visits, their initiation and where necessary, participation. Client Complaints handling and resolution. Knowledge of Invoice and Fee Proposal preparation for clients. Regular Bi-weekly/monthly client meetings to identify growth opportunities in new markets. Participate in Technology projects for SES Business. Review & manage Client documentation. Work closely with client management team to ensure client delight. Contributes to Continuous Improvement activities leading to operational efficiencies. Your skills and experience German Language proficiency is a must. (C1). Have a minimum of 5 to 8 years’ client services / client facing experience overall and at least a year in the Securities Services business covering Custody & Clearing, Fund Services. Possess excellent communication skills, inter-personal skills and be a strong team player. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions. Knowledge of markets and settlement practices across European markets. Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, etc. Prompt reaction to client and Network escalations. Verbal and written fluency in English/German and possibly other languages. Prompt communication/escalation of extraordinary, difficult, and risk-laden client complaints. Adherence to the internal control, reporting and compliance guidelines. Cooperation within the team, beyond the team (live an open-door policy) and adjoining departments. Realistic priority-setting under consideration of the total scope of tasks set. Efficient, structured, independent, and autonomous working. How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

The Client Implementation team is seeking a seasoned and driven individual with experience and expertise working on Client Implementations and Change Management in a Transaction Banking / Corporate Cash Management domain. This role provides the opportunity to work with global teams, design processes, drive and implement change and transformation programs, for improving operational efficiency and client experience. You will beresponsible for partnering across functions with Product, Sales, Risk, Operations, Legal and Compliance teams to deliver successful product/ enhancement launches. As a Change Manager and SME on Client Implementation function and Transaction Banking Products, you will directly enhance and influence the way the Implementation team functions and Products are developed and hence contribute to the business's top line. HOW YOU WILL FULFILL YOUR POTENTIAL Change Management: Manage change for the Client Implementation and Product Enablement teams at a global level, which includes providing requirements to the relevant Product Manager(s), brainstorming solutions, re-designing processes, participating in testing, documenting procedures, checklists and train team members on the new system/ processes. Transformation: Lead transformation initiatives for the Client Implementation and Product Enablement teams to gain efficiency, minimize risk, enhance client experience and reduce Implementation time. This may be required for internal or client facing systems and processes. Process Improvements: Identify opportunities for process enhancements and implement innovative/ best practices. Bring thought leadership to Implementation processes, by identifying ways to streamline and automate, resulting in reduction of waste (or non-value-added activities). Risk Management: Own RCSA (Risk and Control Self-Assessment) framework for the Implementation team, evaluate and mitigate risk for all Implementation processes, design and evaluate controls on an ongoing basis, for effective risk management. Project Management: Project manage multiple deliverables involving various stakeholders. Build and manage detailed project plans capturing all intricate aspects of go-live, while leveraging project management tools and templates such as meeting agendas/minutes, and project charter. Effective Communication : Establish effective communication channels and governance with stakeholders, to ensure transparency on status, blockers, milestones, driving accountability and clarity across all parties. SME: Serve as a Subject Matter Expert in the team for certain key products and processes. Detail Oriented: Attention to detail and work within tight timelines to deliver practical solutions. Lead: Train, lead and develop junior talent across the global team. QUALIFICATIONS REQUIRED Bachelors in Business/ Finance/ Engineering/ B.Tech./ MBA degree 5+ years of professional experience, 3+ years in Transaction Banking/ Cash Management Expertise in Transaction Banking Client Implementation function, with knowledge of Transaction Banking / Cash Management products and services Knowledge of client connectivity mechanisms such as API, host-to-host, SWIFTFin, file format such as ISO 20022 and reporting formats Knowledge of payments rails in US/ EU market and SWIFT international payments. Project management skills, with innate ability to organize and create structure Process oriented thinker, with the ability to simplify and streamline complex processes Strong communication and interpersonal skills; enjoys forming deep relationships with internal partners and clients Thrives in a fast paced, dynamic environment, with a passion to learn at an exponential pace Experienced in building and training teams, leading by example