17 Client Delivery Jobs

Oliver Wyman DNA team is looking to hire a Client Delivery Senior Manager - we are looking for an exceptional candidate with strong expereince in Data Analytics, Reseach/ Due deligence in the Private Capital space. This role is based out of our Hyderabad office. OW DNA Overview The Oliver Wyman DNA is a distinguished center of excellence for business analytics and data analytics within Oliver Wyman. This group leverages data and information to provide business insights to Oliver Wyman consulting teams driving positive outcomes and tangible impact for Oliver Wymans clients. The group combines cutting edge data science expertise with core consulting expertise to augment engagement teams with analytical firepower to deliver outstanding results. Key Responsibilities: Oversee execution of complex due diligence, valuation, and portfolio value creation projects for private capital clients, ensuring alignment with all stakeholders and exceeding client expectation Serve as the senior relationship owner for key private capital partners and principals, developing trusted partnerships with internal and external stakeholders Provide strategic oversight and thought leadership on buy-side and sell-side transactions, IPO readiness, and post-deal integration, ensuring delivery of actionable insights that drive significant value Lead the development and implementation of innovative analytics, advanced financial modeling, and research methodologies tailored to private capital industry Identify emerging trends, risks, and value creation opportunities in private capital markets, collaborating with firm leadership to shape service offerings and drive business growth Guide and mentor managers and junior team members, fostering a high-performance culture focused on professional development, collaboration, and talent retention Oversee multiple projects and engagements with a focus on high performance and rigor, while motivating the team to achieve excellence. Ensure rigorous adherence to firm methodologies, and industry best practices across all client engagements Lead business development activities by developing tailored proposals, and supporting practice leaders with managing the business development effort Drive continuous improvement of the private capital practice through knowledge sharing, training, recruitment, and adoption of emerging technologies such as GenAI and advanced analytics platforms Maintain a deep understanding of private capital market dynamics, sector-specific investment strategies, and the evolving needs of private equity, venture capital, and alternative asset managers Demonstrate an entrepreneurial mindset and proactive leadership style, with a commitment to delivering measurable client impact and supporting long-term growth of the private capital advisory business Education: Bachelors degree in Science, Finance, Mathematics, Economics or equivalent. MBA, MS or Certificate courses in analytics preferred Experience: 7+ years of progressive experience in private capital, data analytics, market research, due diligence, and/or management consulting, with a strong record of leadership and client impact Extensive experience managing complex, multi-stakeholder projects across the full private capital deal lifecycle, preferably in a global consulting Proven ability to build and manage relationship with stakeholders (both internal and external) Demonstrated success in leading and developing high-performing teams, including managers and junior staff, across multiple projects and geographies Deep expertise in financial modeling, market research, analytics, and the application of advanced analytical tools and technologies, including emerging technologies such as GenAI Exceptional written and verbal communication skills, with the ability to present complex concepts and recommendations to senior stakeholders Experience with specialized data sources (e.g., Capital IQ, Factiva, Bloomberg) and advanced research techniques Entrepreneurial mindset, proactive leadership style, and a commitment to practice growth and innovation Willingness to travel as required to meet client and business needs

Job Title: Key account associate (JOB HAI) About Us : InfoEdge is a dynamic job platform connecting talent with opportunities. We strive to provide excellent client service and innovative solutions to support our partners hiring needs. As a Client delivery Associate, you will play a vital role in maintaining and enhancing our relationships with key clients, ensuring they receive the highest level of support and service. Responsibilities: Key client Relationship Management Issue Resolution Cross-functional Collaboration Problem Solving Performance Tracking Skills Required: Strong communication and interpersonal skills. Problem-solving abilities with a proactive mindset. Ability to multitask and handle competing priorities. Why Join Us? Opportunity to work with a passionate and energetic team. Exposure to a fast-paced work environment with a steep learning curve.

Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705 ICONMA is currently hiring for the below positions for US Staffing. We work for Direct clients through MSP model and are looking for someone who has similar relevant experience and is well versed with the same. If you know someone who would be a good fit for any of these positions and for our company's culture, please send them our way at anu@iconma.com. Delivery Manager- IT Sr. Delivery Manager- IT No. of years of experience- 9-14 Years(US Staffing only) Location-Noida100% onsite Work from Office(Onsite) Shifts- PST Lucrative Incentives Dual side cab facilities Complimentary dinner *Please apply only if you have prior experience with US Staffing* *Only considering candidates that come for in-person interview. No virtual interview Only considering candidates that come for in-person interview. Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705. (Calling time: 2-11 PM IST). References are highly appreciated.

We are seeking a talented individual to join our SEG Operations team at Mercer . This role will be based in Gurgaon . This is a hybrid role that has a requirement of working at least three days a week in the office. Executive / Senior Executive Client Delivery The candidate will be responsible for client delivery & updating the client on the progress. Client interaction and client relationship management Real time update to the client on progress Interacting with Training partners, Clients and internal teams and seamlessly execute assessments Ability to monitor and raise flags with corrective actions Assessment planning and link generation for online and offline (tab based) assessment Sending SSC report on Daily/Weekly basis Collaboration with internal stake holders to plan the assessment Maintaining assessment trackers on Daily/Weekly basis Proactive initiatives taken in improving the overall process/ people/ technology. Multi task management and ability to solve complex problems What you need to have: Extremely comfortable in fast-paced, high-growth environment Creative and analytical thinker, fast learner, adoptive in nature Good speaking & writing English Knowledge of MS-office tools Round the clock availability What makes you stand out: Business oriented and interactive in nature Honest and humble personality Problem solver with positive attitude Operations management and conflict management Quality assurance & control, supervisory skill Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

We are Theorem, a global full service digital marketing and media company, with a relentless focus to fuel our clients digital transformation We partner with leading agencies, publishers, and networks to connect brands with audiences in a digital world We are looking for a knowledgable Client Delivery Lead Programmatic Adtech to join our dynamic team

Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705 ICONMA is currently hiring for the below positions for US Staffing. We work for Direct clients through MSP/VMS model and are looking for someone who has similar relevant experience and is well versed with the same. If you know someone who would be a good fit for any of these positions and for our company's culture, please send them our way at anu@iconma.com. Delivery Manager- IT Sr. Delivery Manager- IT No. of years of experience- 9-14 Years(US Staffing only) Location-Noida100% onsite Work from Office Shifts- EST/PST Lucrative Incentives Dual side cab facilities Complimentary dinner *Please apply only if you have prior experience with US Staffing* Only considering candidates that come for in-person interview. Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705. (Calling time: 2-10 PM IST). References are highly appreciated.

Our Ideal Candidate Key accountabilities and responsibilities include: Service Delivery management P&L accountability Manage People and performance Client satisfaction Client relationship (at a Delivery level) Account business planning and strategy (E2 and above) Financial performance (Contribution Margin) Transformation & Industrialised Innovation Supporting Growth Contract Compliance Acts as a single point of contact for the client organization in troubleshooting and resolving all issues arising from delivery-related account activities. Understands what it takes to manage a business and uses the insights to better understand a clients need and position the right CG offerings in conjunction with the Practice to bring value to the client. Ensure implementation of best practices in the areas of People, Process, Technology, and Controls in conjunction with the Practice Teams (Process and Technology). Working closely with the Practice to deliver all Transformation & Innovation projects as agreed Working closely with the Practice & Practice Delivery team to arrive at new opportunities for better efficiency to the client using Capgemini's ESOAR (Eliminate, Standardize, Optimize, Automate, Robotize) methodology underpinned by 5 Senses of Intelligent Automation. Working closely with the Practice and Practice delivery teams to implement relevant Technology platforms as well drive RPA Adoption across the processes Manages contractual re-negotiations to protect business interests while at the same time maintaining customer satisfaction. Manage the talent pipeline within the team in conjunction with the Practice to ensure organization resilience on a short, medium, and long-term basis Support Account Development Essential Skills and Experience: 1416 years of proven experience in HR Services and Outsourcing in a global complex/matrix environment. Should have led large client delivery/portfolio delivery in the HR Service space 100-500 FTEs (E1) Strong People/Performance management experience Good experience in delivering Transformation projects for clients including Automation using Industry Tools and Robotic Process Automation (RPA) Focused on customer value and improvement of overall customer experience (C-SAT, internal quality processes). Leadership skills in a multicultural environment, cultural sensitivity, and ability to work internationally. Proven experience in a global complex BPO environment. Ability to influence senior business stakeholders at the client end. Strong relationship building, communication, and influencing skills. Ability to bring innovation to challenges and overcome problems and obstacles as they arise and act and produce desired outcomes with limited direction. Strong relationship building, communication, and influencing skills. Leading single large account/multiple accounts in a matrix reporting relationship Prior experience in a Multinational Organisation or BPO work culture.

Role: Senior Data Consultant Experience: 6yrs-12yrs Location: Mumbai & Pune As a Senior Data Consultant, you will serve as a trusted advisor and subject matter expert, using data to drive actionable business insights. In this role, you will not only lead client engagements and deliver high-quality data solutions but also work closely with our sales teams to create accelerators, architectural artifacts, and pre-sales assets for RFPs. Role Summary Lead strategic data consulting projects and work directly with clients to design and implement data-driven solutions. Develop and maintain a library of accelerators, frameworks, and artifacts that support sales proposals and RFP responses. Collaborate with cross-functional teams to ensure successful client delivery and seamless handoffs between sales and project implementation. Key Skills / Technologies Must-Have: Data Analytics & Visualization (Tableau, Power BI, etc.) Advanced SQL and data querying skills Strong statistical and analytical expertise Experience in data integration, cleansing, and modeling Excellent communication and stakeholder management skills Good-to-Have: Familiarity with programming languages (Python, R) for advanced analytics Knowledge of data warehousing and big data platforms Experience in a consulting or client-facing role Familiarity with data governance and business intelligence frameworks Responsibilities Client Consulting & Delivery: Lead data analysis projects and work directly with clients to define requirements and deliver actionable insights. Design data models and visualizations that support strategic decision-making across multiple business areas. Advise clients on best practices for data management and analytics to optimize their business processes. Sales & Pre-Sales Support: Create accelerators, consulting frameworks, and architectural artifacts that can be used in RFP responses and sales proposals. Support the sales team by participating in client presentations, technical workshops, and presales engagements. Provide expert insights and technical recommendations that bridge the gap between client needs and technology solutions. Collaboration & Mentoring: Work closely with technical teams, sales, and delivery teams to ensure cohesive strategies and smooth client handoffs. Mentor junior consultants and share best practices in data analysis and consulting methodologies. Required Qualifications Bachelors or Masters degree in Data Science, Business Analytics, Statistics, or a related field. 5+ years of experience in data consulting or analytics roles, with significant client-facing responsibilities. Demonstrated ability to develop data-driven solutions that positively impact business performance. Excellent problem-solving and communication skills, with experience supporting both sales and client delivery. Why Join Us Be at the forefront of transforming businesses through data by working on diverse, high-impact projects. Play a dual role in driving sales success and ensuring high-quality client delivery. Collaborate with a passionate team of experts and enjoy continuous professional growth in a dynamic environment with competitive benefits.

Technology strength: A strong technology background in Open Source / Java,Microsoft or Automation / SRE based projects is required This experience includes awareness of newtechnology trends and willingness to embrace and propose / bring in technologychanges where required Strong focus on:- Client Delivery: On strategicaccounts, assemble and lead integrated teams (client teams and Happiest Mindsteams) and ensure successful client delivery, including identifying andaddressing emerging issues, securing deployment of adequate and appropriateteam members, delivering all client commitments within time and budget constraints, and meeting or exceeding Happiest Minds Customer Happiness andq uality thresholds Leadership and Management: As a key member of the DeliveryLeadership, take responsibility for the growth, profitability Governance and Best Practices: Should have a good handle of engineering best practices

Dexian Hiring APAC - Client Partner Looking for experts from APAC market to work as Client Partner with outstanding communication skills. APAC recruiter/Account manager are welcome to apply. Note: Sourcing/Screening/Recruitment is not part of this role. Exp : 5+ yrs Location - P une Kharadi - Dexian (Disys) India Technologies Private Limited, Office # 101, First Floor, Building No. B6 (R4), Gera Commerzone, Kharadi, Pune, Maharashtra 411014 Shift : 7am IST- 4pm IST Client Partner Job Responsibilities Create Relationships with MSP coordinators, leads, Program Mangers, Supply Chain and Sponsor/ Vendor/Procurement. Manage and oversee the associated client VMS tool to evaluate requirement activity (Open, closed, pending, etc.) Work closely with MSP contacts to further understand data in the tool. This communication supports and prioritizes our response and delivery. Essentially where is our time best spent to monetize requirements Educate AEs on MSP Process and partner to bringing value to the AEs. (reports with Manager names, Activity per job number, program Metrics, Providing manager leads ) Orchestrate all AE Activity to ensure all are compliant with Rules of Engagement. Facilitate “Behind the scene” Deals to ensure we are NOT in trouble and out of compliance. Attend supplier/spotlight calls and update delivery team Work closely with recruiting leads to vet and submit best candidates Edit/Format resumes to meet submission criteria for each unique client Monitor VMS tool throughout the day for any and all updates to ensure we do not have resources focused on closed requirements and send updates to delivery team. Work with AE’s to coordinate submission, interview, Offer acceptance and onboarding. Accept interview offers and coordinate scheduling Interview and prep candidates for client interview. Identify any red flags. Debrief candidate after interview to understand questions asked to better prepare next candidate Extend offer. Complete the onboarding formalities in the client tool, once the HRBP has completed the BGC and the candidate is cleared to start Monitor background checks and ensure we are compliant with client requirements Communicate any onboarding challenges with Client Coordinate first day arrival – making sure all information is received from the client and delivered to recruiting/ leads and Ae’s Work with the AEs and providing regular updates on their hires Coordinate with candidates on any pending timesheets issues Work with the Accounts receivable team on any invoice issues. Also work with the Accounts Payable team on any client rebates Respond to client audits and any other adhoc requests by the client on market research, our company capabilities etc. Work on periodic client surveys and submit them in the given timelines Check Active Workers duration in the VMS and coordinate with the MSP on worker extensions and update analyzer. Reach out to the candidates and inform them about the extensions Prepare shadow scorecards monthly/quarterly, for the clients that have an actual scorecard. Send out a quarterly overview to the stakeholders and delivery on how we are doing on the account if there is no client scorecard Setup scorecard review meetings with the MSP, as well as schedule regular health check calls Maintain and update client success profiles with any new information on the account and share it with delivery Call candidates that are being terminated by the client and take care of offboarding formalities internally with HRBP and externally with the client Check on the badge, submitting final timesheets, check on personal belongings etc. and work through the issues accordingly. Interested candidates please share your updated profile with the below details Name Contact number Current location Current company Total years of exp Relevant exp in APAC Current CTC Expected CTC Notice period

Job Title: Program Manager Client Solutions (Individual Contributor Role) Location: Gurgaon - 5 days work from office - local candidates based in delhi, gurgaon, noida etc preferred. Reports To: Business head and will work closely with the Founder / CEO CTC - As per industry standards - hike of 20 - 30% on last drawn ctc depending on profile, experience, skills etc About the Role: We are seeking a highly proactive Program Manager to lead the planning, coordination, and delivery of complex client programs while owning digital media solution design and implementation strategy. This individual contributor will work directly with the Founder, acting as a strategic execution partner across priority client accounts and internal initiatives. The ideal candidate is part strategist, part executor someone who thrives in dynamic environments , has a strong understanding of media/marketing/tech solutions , and can manage multiple work streams end-to-end. Key Responsibilities: Work closely with the Founder to translate vision and strategy into actionable project plans across client engagements. Own end-to-end delivery of high-impact programs from scoping and solutioning to execution and reporting. Collaborate cross-functionally with sales, creative, product, and delivery teams to bring client solutions to life. Understand client briefs and design custom media/tech/content solutions that align with business objectives. Serve as the key point of contact for program timelines, updates, blockers, and quality control. Drive problem-solving, risk management, and proactive communication throughout the program lifecycle. Prepare internal documentation, executive summaries, and client-ready presentations. Help build repeatable processes and toolkits for scaling delivery operations and solutioning frameworks. Requirements: 5 to 8 years of experience in program management, client delivery, or strategic solutions roles. Strong ability to translate strategy into structured project plans and solutions. Experience in media, marketing tech, or content-driven platforms . Hands-on experience managing timelines, stakeholders, dependencies, and deliverables. Excellent communication skills, with a strong executive presence and client-facing experience. Self-driven and comfortable working in a lean, founder-led environment with minimal handholding. Strong problem-solving skills and attention to detail. Preferred Qualifications: Exposure to DV 360, video production, immersive content, or programmatic ad solutions is a plus. Previous experience working directly with founders, C-level executives, or in startups. Familiarity with tools like Asana, Trello, Google Workspace, and presentation platforms (Keynote, Google Slides). A background in media, entertainment, or digital platforms is an advantage. If you find this profile suitable, you can share your resumes to saumya@hr-central.in About our client Leading Ad tech platform for growth marketing. Building APACs leading ad tech platform for growth marketing. We help brands to drive full funnel advertising and growth across APAC, with our audiences and no-code, low-code technology. We have empowered brands to enter and scale in emerging markets. We are Singapore headquartered with regional offices across APAC markets. Our partners - Snapchat | CJ | Criteo |Pinterest | Activision blizzard media | Outbrain | LG Ads Industry Technology, Information and Internet Company size 51-200 employees Headquarters Novena, Singapore Founded 2006 Specialties Performance Marketing, Mobile Marketing, Mobile SDK, Online Advertising, Apps monetization, Native Advertising, Vertical Video, Video Advertising, Programmatic, Global Mobile Ad Platform, Video SDK, Video Content Discovery, and Video Content Engagement Platform

Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705 ICONMA is currently hiring for the below positions for US Staffing. We work for Direct clients through MSP/VMS model and are looking for someone who has similar relevant experience and is well versed with the same. If you know someone who would be a good fit for any of these positions and for our company's culture, please send them our way at anu@iconma.com. Delivery Manager- IT Sr. Delivery Manager- IT Location-Noida100% onsite Work from Office Shifts- EST/PST Lucrative Incentives Dual side cab facilities Complimentary dinner Only considering candidates that come for in-person interview. Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705. (Calling time: 2-10 PM IST). References are highly appreciated.

Responsibilities and Duties Understands the phases of SDLC - Software Development Life Cycle Requirement Gathering - Owned by Product Manager/BA Design Phase Estimations/Roadmap - Owned by PDM Implementation - Run by PDM with Tech lead Testing + Delivery - Owned by PDM Maintenance Stakeholder Management Had experience with US/ European Client - Interactions, Weekly or Daily Scrum Manage software product development projects and take accountability for delivery in scope, on budget, and on schedule. Setting the vision with the customer for their product(s), understanding how it connects to the organizations goals. Building products with world-class customer experiences in mind, understanding the entire lifecycle of a customer. Defining, prioritizing, and communicating short, mid, and long-term goals of the product. Ensuring high engagement in the UX domain to deliver a great customer experience. Support analysis and formalization of business requirements and define project objectives and scope. Establish project plans and roadmaps using tools like Smartsheet and Monday.com. Be an evangelist for the team, communicating with stakeholders and helping the team bridge any gaps in understanding between the team and the rest of the company. Set and track milestones and deliverables. Identify project risks and issues and propose mitigation actions. Manage unforeseen situations/delays, realign schedule and expectations as needed. Adherence to security policies and standards set by the Global IT PMO. Proficient with Agile project methodology and tools (e.g., Jira, Confluence, Smartsheet). Establish and implement project communication plans and provide status updates to stakeholders. Assess business impacts of IT projects, organize change management, and manage internal and external stakeholders. Organize meetings, coordinate tasks, and assign responsibilities to project members. Use project management tools to track project performance and progress. Requirements Overall 8+ years of program management experience English fluency is a MUST. Agile Certifications (Scrum master, SAFE, etc) Thorough understanding of Project Management processes, principles, strategies, and methods. Experience with lean and agile product delivery approaches. Excellent time management and organizational skills. Excellent analytical, logical thinking, and problem-solving skills. Excellent verbal and written communication skills. Proven success working with all levels of management, including C-Suite. Experience managing large budgeting and forecasting projects. Excellent presentation skills. Proficient with, or able to quickly become proficient with, a range of general and specialized applications and software used in the organization and the industry Proficient with Microsoft Office Suite. Experience with Project Management tools. Experience in working in a complex international environment. Ability to motivate people to complete a project in a timely manner. Bachelor's degree in Computer Science, Business Administration, or other related fields.

Responsibilities and Duties Understands the phases of SDLC - Software Development Life Cycle Requirement Gathering - Owned by Product Manager/BA Design Phase Estimations/Roadmap - Owned by PDM Implementation - Run by PDM with Tech lead Testing + Delivery - Owned by PDM Maintenance Stakeholder Management Had experience with US/ European Client - Interactions, Weekly or Daily Scrum Manage software product development projects and take accountability for delivery in scope, on budget, and on schedule. Setting the vision with the customer for their product(s), understanding how it connects to the organizations goals. Building products with world-class customer experiences in mind, understanding the entire lifecycle of a customer. Defining, prioritizing, and communicating short, mid, and long-term goals of the product. Ensuring high engagement in the UX domain to deliver a great customer experience. Support analysis and formalization of business requirements and define project objectives and scope. Establish project plans and roadmaps using tools like Smartsheet and Monday.com. Be an evangelist for the team, communicating with stakeholders and helping the team bridge any gaps in understanding between the team and the rest of the company. Set and track milestones and deliverables. Identify project risks and issues and propose mitigation actions. Manage unforeseen situations/delays, realign schedule and expectations as needed. Adherence to security policies and standards set by the Global IT PMO. Proficient with Agile project methodology and tools (e.g., Jira, Confluence, Smartsheet). Establish and implement project communication plans and provide status updates to stakeholders. Assess business impacts of IT projects, organize change management, and manage internal and external stakeholders. Organize meetings, coordinate tasks, and assign responsibilities to project members. Use project management tools to track project performance and progress. Requirements Overall 8+ years of program management experience English fluency is a MUST. Agile Certifications (Scrum master, SAFE, etc) Thorough understanding of Project Management processes, principles, strategies, and methods. Experience with lean and agile product delivery approaches. Excellent time management and organizational skills. Excellent analytical, logical thinking, and problem-solving skills. Excellent verbal and written communication skills. Proven success working with all levels of management, including C-Suite. Experience managing large budgeting and forecasting projects. Excellent presentation skills. Proficient with, or able to quickly become proficient with, a range of general and specialized applications and software used in the organization and the industry Proficient with Microsoft Office Suite. Experience with Project Management tools. Experience in working in a complex international environment. Ability to motivate people to complete a project in a timely manner. Bachelor's degree in Computer Science, Business Administration, or other related fields.

Job Title: Project Manager Client Delivery Experience Required: 5 - 8 years Location: Noida, Sector-68 Mode: Work from Office Working Days: 5 days working (Saturday & Sunday are fixed off) Job Type: Full-Time Notice Period: Immediate Joiners/15-30 days Company Overview: Broadway Infotech is a trusted provider of Managed IT Services worldwide. Our comprehensive offerings include software development, end-to-end product development, web design, mobile app development, fully managed cloud infrastructure, digital marketing, e-commerce, and ongoing support. With expertise spanning Retail, Hospitality, Manufacturing, Healthcare, Avionics, IT, Engineering, Tourism, FMCG, and Transportation, we operate from our Software Development Centre in Noida, India. Our focus is on delivering efficient, optimized, and affordable web development and design solutions. Job Summary: The role of the Project Manager will be to plan, execute & deliver Website Design, Web Application projects built in Open-Source Technology like PHP, Joomla, WordPress, Drupal, Ecommerce, Node.js, React.js etc. This includes acquiring resources and coordinating the efforts of team members in order to deliver projects according to plan. The Project Manager will also define the projects objectives and oversee quality control throughout its lifecycle. Roles & Responsibilities: Interact with International Clients and gather the requirement. Talking to the client over the phone, email and chat. Direct and manage project development from beginning to end. Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Develop full-scale project plans and business requirement documents. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Set and continually manage project expectations with team members and other Stakeholders. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work. Build, develop, and grow any business relationships vital to the success of the project. Upsell services to the existing customer. Desired Candidate Profile: STRONG attention to detail and multi-tasking skills. Discussing potential projects and their parameters with clients, executives, and software developers. Must be STRONG in Project Planning using Tools like JIRA Must be STRONG in Documentation of Project like SRS, Functional Scope and Technical design documents and Timelines using GRANTT CHART. Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance. Assembling and leading the project team. Tracking milestones, deliverables, and change requests. Participating in and supervising each stage of the project. Ensuring each project stays on schedule and adheres to the deadlines. Creating a project budget and ensuring the project adheres to the budget as closely as possible. Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion. Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information. Delivering completed software products to clients and performing regular checks on the products' performance. Why us? Perks & Benefits: Immense opportunities for growth, personal development & career opportunities. We also champion a workplace culture that thrives on passion, collaboration, efficiency, and innovation. Dynamic Teamwork Environment, Fantastic flexibility Work life balance. Fixed working hours. Five days working Medical Benefits *Interested candidates can share their resumes at kanika.s@broadwayinfotech.com or can directly contact at 9205081545.

Alert from 4S Advisory (www.4sadvisory.com). Urgent requirement for a Digital Marketing Firm. Role : Client Delivery Head (CDH). Location: Bengaluru. Monday Friday. Work from office 10 am to 7 pm. About the role. As the Client Delivery Head (CDH), you will be responsible for leading and overseeing the Digital Account Management (DAM) team. Your role is critical in ensuring client satisfaction, optimizing project execution, and driving strategic growth initiatives. You will work closely with clients, internal teams, and senior leadership to deliver high-quality digital marketing solutions that exceed expectations. This leadership position demands strong client relationship management, strategic decision-making, and the ability to mentor and guide a team of Digital Account Managers (DAMs). Job summary. As the Client Delivery Head (CDH), you will be responsible for leading, managing, and optimizing the Client Delivery team to ensure seamless project execution, high client satisfaction, and continuous business growth. Your role encompasses team leadership, client and stakeholder management, performance monitoring, process improvement, risk management, strategic growth initiatives, compliance, and innovation. You will play a pivotal role in developing account management strategies, streamlining processes, and driving growth while fostering strong stakeholder relationships. - Team Management & Mentorship : Lead, mentor, and manage a team of Digital Account Managers to ensure the successful execution of projects. - Client Portfolio Oversight : Oversee the client portfolio, ensuring quality service delivery and client satisfaction. - Strategic Development : Develop and implement account management strategies to improve project efficiency and business growth. - Project Execution & Quality Assurance : Ensure all projects are completed on time, within scope, and with high quality. - Client Escalation & Resolution : Act as the primary point of escalation for key client concerns and work towards resolution. - Client Communication & Relationship Management : Oversee daily, weekly and monthly client calls, ensuring effective communication and relationship management. - Cross-Functional Collaboration : Collaborate with cross-functional teams (SEO, PPC, Content, Design and Web Development) to align project execution with client goals. - Client Retention & Contract Renewals : Oversee contract renewals and implement proactive client retention strategies to strengthen long-term partnerships. - Quality Control & Deliverable Review : Review project deliverables while implementing quality control measures to ensure high standards across all projects. - Project Tracking & KPI Monitoring : Track project progress, monitor key performance indicators (KPIs), and ensure targets are met. - Audits & Performance Reviews : Conduct regular audits and performance reviews, ensuring that projects meet client expectations and industry standards. - Continuous Process Optimization : Identify inefficiencies and continuously implement innovative solutions to refine project execution, enhance team productivity, and improve overall client experience. - Workflow & Process Optimization : Establish and improve internal workflows, communication processes, and documentation standards. - Automation & Best Practices : Suggest and implement automation tools for client reports, meetings and best practices to enhance efficiency. - Strategic Innovation : Introduce innovative strategies to improve digital marketing services and client engagement. - Task Management & Transparency : Ensure all tasks are tracked and updated in Zoho Projects for transparency and accountability. - Risk Identification & Mitigation : Proactively identify and address project risks and roadblocks to prevent disruptions. - Escalation & Conflict Resolution : Manage client and internal escalations while addressing team concerns to foster a productive and motivated work environment. - Strategic Collaboration : Work closely with the Senior Leadership Team to develop and implement growth strategies that align with business objectives. - Business Expansion : Identify new business opportunities within existing accounts to drive revenue growth and service expansion. - Client Relationship Management : Develop and maintain strong client relationships by aligning business objectives with companys strategies. - Report Vetting: Ensure all reports, data, and details shared by the Technical team(s) are vetted for accuracy and quality. - Contract Renewals & Client Retention : Oversee contract renewals and ensure long-term client retention through proactive engagement and relationship-building. - Feedback Management: Actively solicit feedback from Head of Digital Operations (HODO), Digital Operations Manager (DOM) and Senior Leadership members to foster a culture of continuous improvement. - Provide constructive feedback to team members to enhance their performance and professional development. - Leave and Attrition Management: Monitor and manage team members' leave schedules to ensure adequate coverage and minimal disruption to project timelines. - Implement strategies to mitigate attrition, and foster a supportive work environment. - Effectively resolve conflicts within the team or with stakeholders, promoting a collaborative and productive work environment. - Skill Enhancement & Training : Conduct training sessions for the Client Delivery team to enhance their skills, industry knowledge, and expertise. - Mentorship & Performance Management : Provide ongoing mentorship, performance feedback, and career development support to help team members grow professionally. - Team Culture & Innovation : Foster a collaborative team culture focused on excellence, creativity, and continuous improvement. - Client & Internal Communication Standards : Ensure all client communications, approvals, and deliverables are documented for transparency, while maintaining professional communication in alignment with company policies. - Meeting Preparation: Ensure that the Client Delivery team thoroughly prepares for all meetings, both internal and external, and that Minutes of Meetings (MoMs) are sent out promptly after each session. - Success Measurement: The success of the Client Delivery Head (CDH) is intricately tied to the overall success and performance of their team. By fostering a culture of excellence, continuous improvement, and effective collaboration, the Client Delivery Head (CDH) ensures that each team member contributes effectively towards achieving collective goals and delivering exceptional results to clients. - Ad hoc Tasks: Willingly undertake any other tasks as assigned by the Digital Operations Manager (DOM), Head of Digital Operations (HODO) or Senior Management to support overall team objectives. You are the right fit if you have. Educational Qualification : Bachelors or Masters degree in Marketing, Business Administration, or a related field. Industry Experience : Minimum 10+ years of experience in digital marketing account management. Leadership & Team Management : Proven leadership experience in managing teams and large-scale projects. Certifications (Preferred) : Certifications in Google Ads, SEO, Digital Marketing are an added advantage. Strategic Thinking : Ability to develop and implement long-term strategies for client success. Leadership & Mentorship : Experience in managing, coaching, and developing teams. Client Relationship Management : Strong interpersonal and communication skills to build and maintain long-term client relationships. Problem-Solving : Ability to quickly assess challenges and implement effective solutions to overcome them. Analytical Skills : Proficiency in data-driven decision-making and performance tracking to optimize strategies. Project Management : Strong organizational skills and experience in managing multiple projects simultaneously. Technical Proficiency : Familiarity with Google Analytics, Google Ads, SEO tools, CRM software, and reporting dashboards. Apply Save Save Pro Insights

1. Project Planning & Execution Define project scope, objectives, and deliverables in collaboration with clients and stakeholders. Lead end-to-end management of custom software development projects, ensuring delivery on time, within scope, and on budget. Guide on complex technical issues and challenges. Develop detailed project plans including timelines, milestones, resource allocation, and budget forecasts. Coordinate with internal resources and clients for flawless execution of projects. Monitor and track project progress to ensure timely delivery within scope and budget. Implement Agile, Scrum, or Waterfall methodologies depending on the project requirements. 2. Team Management Collaborate with cross-functional teams (sales, design, and marketing) to develop and implement solutions. Assign tasks, monitor team performance, and provide guidance and support. Conduct regular sprint planning, stand-up meetings, and retrospectives to keep the team aligned. 3. Client Communication & Call Management Act as the primary point of contact for clients throughout the project lifecycle. Conduct regular status update calls and progress reviews with clients. Translate client requirements into clear technical deliverables for the development team. Manage escalations, address concerns promptly, and maintain long-term client relationships. Document all discussions, requirements, and change requests from client calls. 4. Risk & Issue Management Identify potential risks and develop mitigation plans. Handle project issues proactively and implement corrective actions. 5. Quality Assurance & Delivery Ensure that all deliverables meet quality standards and client expectations. Coordinate UAT (User Acceptance Testing) and handle feedback implementation. Manage project sign-off and post-deployment support. 6. Budget & Resource Management Manage project budgets and ensure optimal utilization of resources. Provide accurate forecasts and financial tracking for each project. 7. Documentation & Reporting Maintain all project documentation, including charters, plans, reports, and meeting notes. Provide regular progress reports and dashboards to stakeholders and higher management. Qualifications: Bachelors or Masters degree in Computer Science, Information Technology, or related field. 15+ years of experience in software development, with extensive knowledge of custom software architecture and design. At least 5 years of experience in project or team leadership roles. Hands-on experience with modern programming languages and frameworks (e.g., .NET, Java, Python, etc.). Proven experience delivering complex software systems across various industries. Prior work experience to handle multiple projects simultaneously and adapt to changing priorities. Strong understanding of SDLC, Agile, and other development methodologies. Excellent communication, organizational, and stakeholder management skills. Proficiency in project management tools (e.g., Jira, Trello, MS Project). PMP, PRINCE2, or Agile certifications (preferred but not mandatory).