Client Data Manager III Client Data Manager III

Job Summary

• Conduct operational management and control of the daily workflow within the team.


• Regularly reviewing the end-to-end KYC environment to ensure that all control gaps have been identified and appropriate action plans have been established


• Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.


• Ensure all daily controls and processing are completed and signed off as well as all key metrics are produced as required.


• Establish policies, procedures, and guidelines which comply with internal and external controls to continuously strengthen the controls environment.


• Provide direction and leadership to the team.


• Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization.


• Process continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities.

Required qualifications, capabilities, and skills

• Strong KYC industry experience with understanding of standards implemented in the industry and well-networked with industry peers.


• Strong people management skills, ability to lead and motivate managers.


• Being a highly motivated individual with advanced strategy, problem-solving, and transformation as well as strong influencing, interpersonal, and communication skills.


• Being commercial and having a strong background and proven ability to transform Operations businesses across multiple business area


• Confident communicator in all mediums to both internal and external clients.


• Overseeing a team of KYC specialists to ensure all client KYC records are compliant with regulatory standards, and to drive high quality and timely completion of all client-level due diligence requirements across client onboarding as well as renewals


• Proficient in Microsoft Office products including Word, Excel, Access, and Outlook.

Preferred qualifications, capabilities, and skills

• Bachelor s degree or equivalent, preferred.

Job Summary

• Conduct operational management and control of the daily workflow within the team.


• Regularly reviewing the end-to-end KYC environment to ensure that all control gaps have been identified and appropriate action plans have been established


• Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.


• Ensure all daily controls and processing are completed and signed off as well as all key metrics are produced as required.


• Establish policies, procedures, and guidelines which comply with internal and external controls to continuously strengthen the controls environment.


• Provide direction and leadership to the team.


• Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization.


• Process continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities.

Required qualifications, capabilities, and skills

• Strong KYC industry experience with understanding of standards implemented in the industry and well-networked with industry peers.


• Strong people management skills, ability to lead and motivate managers.


• Being a highly motivated individual with advanced strategy, problem-solving, and transformation as well as strong influencing, interpersonal, and communication skills.


• Being commercial and having a strong background and proven ability to transform Operations businesses across multiple business area


• Confident communicator in all mediums to both internal and external clients.


• Overseeing a team of KYC specialists to ensure all client KYC records are compliant with regulatory standards, and to drive high quality and timely completion of all client-level due diligence requirements across client onboarding as well as renewals


• Proficient in Microsoft Office products including Word, Excel, Access, and Outlook.

Preferred qualifications, capabilities, and skills

• Bachelor s degree or equivalent, preferred.