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Client Account Mgmt Senior Analyst

Client Account Mgmt Senior Analyst

Accenture in India

5 - 9 years

0 Lacs

haryana

Posted:3 days ago| Platform: Shine logo

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Skills Required

marketing operations account management program management banking financial services strong analytical skills risk management strategic thinking virtual program project management data analysis interpretation customer retention program implementation ability to manage multiple stakeholders ability to establish strong client relationship crisis risk management good project management skills excellent oral written communication skills proven success in navigating global matrixed environments experience in client facing roles ability to work effectively in a remote fastpaced unstructured global environment

Work Mode

On-site

Job Type

Full Time

Job Description

As a Client Account Management Senior Analyst at Accenture, you will work closely with clients in the Banking and Fintech sectors to design, build, and implement initiatives that enhance business performance. You will collaborate with various client teams, including marketing, sales, and product, to align customer value management strategies with business goals. Effective communication with leaders, SMEs, and teams is essential to ensure a cohesive and client-centric approach. Managing relationships with key partners is crucial for compliance and smooth execution of partner-related initiatives. Your responsibilities will include data analysis to monitor trends, identify anomalies, analyze data for growth opportunities, track performance metrics, and highlight key insights to support business objectives. Project management is a key aspect of your role, involving planning, executing, and overseeing projects to ensure timely delivery and alignment with business goals. You will develop and maintain project plans, timelines, and budgets, proactively addressing risks and mitigating issues. Implementing client account plans through relationship development and pursuing opportunities to build deeper client relationships will be part of your role. Designing and implementing customer retention programs specific to the Banking, Fintech, and Insurance sectors to reduce churn and increase customer lifetime value using data and analytical models is a critical responsibility. Key Skills Required: - Program Management - Program Project Management - Banking and Financial Services knowledge - Data Analysis and Interpretation - Customer Retention Program Implementation - Strong analytical skills - Risk management - Ability to manage multiple stakeholders - Ability to establish strong client relationships - Commitment to quality To excel in this role, you should possess strong analytical skills and a data-driven mindset to drive results-oriented decisions. In-depth industry knowledge in banking and fintech is essential, along with the ability for strategic thinking to align projects with long-term business goals. Crisis and risk management skills will enable you to lead effectively during challenging situations. Strong project management skills are necessary to plan, execute, and oversee projects within specified goals, timelines, and budgets. Additional skills required include excellent oral and written communication, navigating global matrixed environments, working effectively in remote and fast-paced environments, and experience in client-facing roles. A minimum of 3-4 years of experience in the Banking/Fintech domains delivering insights through customer-centric initiatives is preferred. Roles and Responsibilities: - Analyzing and solving complex problems - Interacting with peers within Accenture - Minimal instruction on daily tasks and moderate instruction on new assignments - Making decisions that impact your work and possibly others - Acting as an individual contributor or overseeing a small work effort/team Please note that this role may require working in rotational shifts. A graduation degree is required for this position.,

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Client Account Mgmt Senior Analyst