Chat Advisor

Jiva Ayurveda

0 - 2 years

0 - 2 Lacs

Faridabad Haryana India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Customer Interaction Query Comprehension Resolution Communication Skills Typing Skills Detail Orientation

Work Mode

On-site

Job Type

Full Time

Job Description

Jiva Ayurvedic Pharmacy Ltd. is a leading organization in the field of Ayurveda, committed to providing authentic and holistic healthcare solutions. We are seeking a diligent and customer-focused Chat Advisor to join our team.

Missions/Main Duties:

As a Chat Advisor, you will be responsible for:

Customer Interaction:
Engage with customers via chat, providing clear, concise, and accurate responses to their queries.
Query Comprehension & Resolution:
Comprehend customer queries thoroughly and provide relevant and effective solutions.
Process Adherence:
Follow established processes and guidelines to ensure consistent service delivery.
Detail Orientation:
Pay close attention to detail in all interactions and responses.

Profile/Skills:

Good spoken and written English.
Patient and process-oriented approach.
An eye for detail.
Typing Skills: Minimum 20 words per minute (wpm) with 90% accuracy.

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