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2.0 - 6.0 years
1 - 5 Lacs
Pune
Work from Office
remote typeOnsitelocationsPune - Banerposted onPosted 24 Days Ago time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0012008 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 1 month ago
2.0 - 5.0 years
1 - 5 Lacs
Pune
Work from Office
locationsPune - BanerPune - Eastposted onPosted Today time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0011204 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 1 month ago
5.0 - 9.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Senior Business Analyst LocationBengaluru and Chennai Experience7+ Years About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT : PM/BA with data management skills Business BA / Project Manager (not IT/ System Implementation Project Manager) with experience in regulatory programmes. High level responsibilities will include: process design and documentation business requirements communication and user guide preparation remediation planning co-ordination with IT PM / BAs to provide business requirements / inputs, oversee implementation and identify risks to programme delivery preparing programme steering committee materials, clarity updates The current focus area of my programmes is in the space of regulatory risk remediation and functional expertise in Anti Money Laundering, KYC/CDD, overall risk governance will be great to have. Good with preparing process proposals / options using powerpoint / visio, high level data analysis using excel to summarise into reports for senior management presentations. WHY JOIN CAPCO You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
Posted 1 month ago
6.0 - 8.0 years
12 - 16 Lacs
Jaipur, Bengaluru
Work from Office
: Job TitleAnalyst L1 Transaction Monitoring, AML FCO APAC Corporate TitleNCT LocationBangalore/Jaipur Role Description Transaction monitoring (TM) is an essential element of the Anti-Money Laundering (AML) policy within Deutsche Bank (DB). DB is required to monitor transactions and undertakes a risk based approach towards transaction monitoring to identify potentially unusual and suspicious transaction behavior in order to detect and prevent the misuse of its products and accounts for the purpose of money laundering or terrorist financing (ML/TF). As an Analyst/Sr. Analyst in FCO APAC L1 TM you are a functional specialist/SME who will be responsible for reviewing transactions within APAC TM alerts to identify any ML/TF cautionary flags, evaluate the risk and dispense to close or escalate cases which requires further review by the next level. You are expected to display expertise in evolving AML typologies. You are an extra-miler with good written and oral communication skills focusing on results and an analytical bent of mind toward problem solving. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Main responsibility is to review alerts as per KODs and set high standards in individual KPI delivery on timelines, QA and productivity Identifies and closes false alerts and false positive alerts Escalates alerts which cannot be deemed to be non-suspicious to AML Investigation team Support tasks or projects as assigned by Team Lead Ensures timely response to QA teams queries on alerts and timely remediation of any QA findings Support TL in MI preparation, UAT testing and/or any associated process activity as tasked Evaluate, in line with specified process goals, alert handling workflow to explore process automation/Robotics benefits Your skills and experience Work exposure in TM on different products, regions and well versed in AML regulations Working experience in platforms like ACTIMIZE, FIRCOSOFT, MANTAS etc Self-driven, good interpersonal, communication and problem-solving skills Educated to bachelors degree level or equivalent qualification with at least 3+ years of relevant experience ACAMS or similar industrial accreditation would be highly desirable How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
6.0 - 8.0 years
37 - 40 Lacs
Pune
Work from Office
: Job TitleProduct Owner Actimize, AVP LocationPune, India Role Description Product Owner Transaction Monitoring Guide team members in adopting Scrum principles and practices, and help them improve their skills and collaboration. Foster a positive and productive team environment, encouraging open communication, conflict resolution, and collaboration. Empower team members to take ownership of their work, make decisions, and solve problems. Facilitate knowledge sharing and skill development within the team, and encourage collaboration with other teams. Help team members provide and receive constructive feedback, and facilitate continuous improvement efforts. Help resolve conflicts and impediments that may arise within the team, and facilitate open discussions to find solutions. Facilitate communication abd collaboration between the team and stekeholders, ensuring that expectations are aligned and managed. The role doesnt have a direct Line Management however, the people skills are critical tobe successful in this role. . What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Develop, Create, and communicate Product Vision and Roadmap with the Business Owners, Delivery Teams & Solution/System Architects Serves as the strategic Product Owner for heritage NICE Actimize platforms (e.g, ActOne, PRIME, AMS), driving the transition toward Strategic AML solutions on Google Cloud (GCP) Translate business objectives, regulatory expectations, and investigative needs into a prioritized product roadmap that enables compliance, efficiency, and risk reduction Collaborate with cross-functional stakeholdersincluding Compliance, FCO, Data Engineeringto align feature development with business priorities and migration milestones Ensure development work is tightly aligned to user value and strategic goals Own the product vision for the migration to SAM working closely with several teams to define integration points, decommissioning timelines and MVP delivery plans Monitor and track the progress of the platform transition, proactively resolving blockers, refining scope, and communicating impact to leadership and delivery teams Champion continuous improvement across Agile ways of working, contributing to velocity gains, improved stakeholder visibility and enhanced delivery predictability Act as a change leader, supporting business readiness, user adoption, and training efforts to ensure successful platform onboarding and operational continuity Define and govern the end-to-end delivery in Agile Framework across AFC Domain where you would be driving agile ceremonies linking to Backlog Refinements, Demos, Review and Planning DefineandCommunicate ProductVision and roadmap in partnership with stakeholders and engineering Develop as an SME and primary point of contact liaison withall relevant stakeholders in Business and Engineering,giving themtimely, transparent,and metric driven updates. Ensure adherence to both the Banks and domains testing standards with focus on achieving further efficiencies and benefits through automated testing. Provide management, leadership, and technical/domain guidance to teams across multiple locations and senior escalation point for all stakeholders. Participate in the end-to-end development cycle working closely with squad teams following the domains development model. Your skills and experience Technical / Domain Skills 10+ years experience as Product Owner and Product management in an agile environment 5+ years experience working in Financial Services or consultancy, ideally in Anti-Financial Crime and Anti-Money Laundering Strong stakeholder management skills and the ability to communicate at all levels of seniority with proven experience in successfully driving roadmaps and delivery of large-scale Regulatory, Risk, Data or Transformation Programs Proven experience and evidencing prioritization techniques, refinement, grooming and challenges with the Backlog management. Knowledge and experience of AML Finance domain. Good to have experience in any phase of Transaction Monitoring and Reporting. Experience with Agile Testing & Engineering techniques would be a plus Experience with JIRA and Confluence Soft Skills Agile & Product mindset Strong Analytical skills Ability to work in virtual teams and in matrix organizations Strong communication skills, both written and verbal Evidence of Team Player, Mentoring or driving Team objectives Education/ Qualifications Bachelor of Science degree from an accredited college or university with a concentration in Computer Science or Software Engineering (or equivalent) with a minor in Finance, Mathematics or Engineering. Good to haveProduct owner/Product Manager/ Business Analyst Certifications from recognized institutes/ courses. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
6.0 - 8.0 years
30 - 35 Lacs
Jaipur
Work from Office
: Job Title - Operations Team Leader, AVP Location - Jaipur, India Role Description The Team Leader will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Review client account opening documentation as per regulatory and internal policies. To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents. Perform simple / complex static amendments in core banking systems. Perform data input and authorize the records in core banking systems for simple changes from, Signature, address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening. Conduct client due diligence searches on the clients via external and internal internet searches. Perform signature verification and update client records in core banking systems. Liaise with KYC / AML team for any queries related to CDD searches and due diligence. Handle data cleansing projects by reviewing various client documents and the data in the core banking systems. Support project team on all data migration projects. Bringing controls and efficiencies in existing process. Face off to onshore, FO, auditors and various stakeholders in all process related queries. Your skills and experience German Language B1/B2 level is must for this role. Good communication and strong people management skills Minimum 10+ years of experience in client on-boarding / Static data amendments in any Private Banking and should have managed a team size of at least 15 people. Hands on experience in reviewing client on-boarding documentation. Willing to work in Multiple/ rotational Shifts. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
6.0 - 8.0 years
32 - 37 Lacs
Pune
Work from Office
: Job TitleScrum Master, AVP LocationPune, India Role Description Scrum Master Transaction Monitoring Guide team members in adopting Scrum principles and practices, and help them improve their skills and collaboration. Foster a positive and productive team environment, encouraging open communication, conflict resolution, and collaboration. Empower team members to take ownership of their work, make decisions, and solve problems. Facilitate knowledge sharing and skill development within the team, and encourage collaboration with other teams. Help team members provide and receive constructive feedback, and facilitate continuous improvement efforts. Help resolve conflicts and impediments that may arise within the team, and facilitate open discussions to find solutions. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Develop, Create, and communicate Product Vision and Roadmap with the Business Owners, Delivery Teams & Solution/System Architects Serves as the strategic Scrum Master for heritage NICE Actimize platforms (e.g, ActOne, PRIME, AMS), driving the transition toward Strategic AML solutions on Google Cloud (GCP) Translate business objectives, regulatory expectations, and investigative needs into a prioritized product roadmap that enables compliance, efficiency, and risk reduction Collaborate with cross-functional stakeholdersincluding Compliance, FCO, Data Engineeringto align feature development with business priorities and migration milestones Ensure development work is tightly aligned to user value and strategic goals Own the product vision for the migration to SAM working closely with several teams to define integration points, decommissioning timelines and MVP delivery plans Monitor and track the progress of the platform transition, proactively resolving blockers, refining scope, and communicating impact to leadership and delivery teams Champion continuous improvement across Agile ways of working, contributing to velocity gains, improved stakeholder visibility and enhanced delivery predictability Act as a change leader, supporting business readiness, user adoption, and training efforts to ensure successful platform onboarding and operational continuity Define and govern the end-to-end delivery in Agile Framework across AFC Domain where you would be driving agile ceremonies linking to Backlog Refinements, Demos, Review and Planning DefineandCommunicate ProductVision and roadmap in partnership with stakeholders and engineering Develop as an SME and primary point of contact liaison withall relevant stakeholders in Business and Engineering,giving themtimely, transparent,and metric driven updates. Ensure adherence to both the Banks and domains testing standards with focus on achieving further efficiencies and benefits through automated testing. Provide management, leadership, and technical/domain guidance to teams across multiple locations and senior escalation point for all stakeholders. Participate in the end-to-end development cycle working closely with squad teams following the domains development model. Your skills and experience Technical / Domain Skills 10+ years experience as Scrum Master and Product management in an agile environment 5+ years experience working in Financial Services or consultancy, ideally in Anti-Financial Crime and Anti-Money Laundering Strong stakeholder management skills and the ability to communicate at all levels of seniority with proven experience in successfully driving roadmaps and delivery of large-scale Regulatory, Risk, Data or Transformation Programs Proven experience and evidencing prioritization techniques, refinement, grooming and challenges with the Backlog management. Knowledge and experience of AML Finance domain. Good to have experience in any phase of Transaction Monitoring and Reporting. Experience with Agile Testing & Engineering techniques would be a plus Experience with JIRA and Confluence Soft Skills Agile & Product mindset Strong Analytical skills Ability to work in virtual teams and in matrix organizations Strong communication skills, both written and verbal Evidence of Team Player, Mentoring or driving Team objectives Education & Qualifications Bachelor of Science degree from an accredited college or university with a concentration in Computer Science or Software Engineering (or equivalent) with a minor in Finance, Mathematics or Engineering. Good to haveScrum Master/Product owner/Product Manager/ Business Analyst Certifications from recognized institutes/ courses. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
6.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
: Job Title Surveillance Expert, AS Location Bangalore, India Role Description The External Monitoring Group (EMG) is an independent Level 1 control function performing trading surveillance across the Bank. Located within Financial Crime Risk Compliance Business Control Oversight - (FCRC-BCO), EMG is closely aligned with front office whilst maintaining segregation to perform a review and challenge control reviewing the Account Activity Review (AAR) attestations and Expected Nature and Purpose of Relationship (ENPR) submissions performed by the Accountable Client Owners as well as Transaction Monitoring (TM) Alerts. This function needs to be performed in order to ensure the Bank meets its regulatory targets related to the Know Your Client (KYC) program. The function leverages an automated solution built to result in exceptions which then need to be investigated Youll be working on an industry leading anomaly detection platform that uses innovative solutions involving Artificial Intelligence (AI) and Machine Learning (ML). You would leverage your strong product knowledge to conduct analysis of Corporate and Investment Bank product transactions, providing insights into trends and client behavior across all businesses and regions. You would manage risk cases covering investigation and follow up within the defined timeframes. You would apply this analysis to refine and improve Key Risk Indicators used in the platform (including definition and acceptance testing). You would guide and mentor a team of surveillance analysts. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Perform investigations of alerts and review Business submissions and escalate to other control functions per defined process. Perform Quality Control review for AAR, ENPR and TM alerts. Identify opportunities for improving data quality, reducing noise and false positives reported by the tooling in partnership with Technology teams. Process ad-hoc support for requests from Business, KYC Ops or the Control functions for granular information and reports relating to Trading behavior / activity. Be an active part of global projects in the surveillance space. Your skills and experience A minimum 8 years of experience in financial crime investigations, AML (Anti-Money Laundering), Transaction Monitoring, overseeing suspicious activity, having Investment Banking and/or Corporate Banking product knowledge. Knowledge of Investment Banking like Derivatives products of Rates, Equity, FX etc., and Corporate Banking like Cash, Trade Finance, Security Services etc., is an add on experience. Any previous experience in AAR and ENPR or TM is as add on experience too. Hands-on experience in working in a core RTB environment handling high volumes and meeting aggressive deadlines. Strong collaboration skills, attention to details and pro-active ability to work on change programs (providing requirements, testing, being agile etc.). Strong risk management capabilities and excellent understanding of the controls relating to the complete trade life cycle. An ability to work independently to solve business problems, an inquisitive nature, a willingness to ask questions and challenge, ability to work in fast-paced environment. Collaborate with different teams and guide and mentor more junior team members. Excellent communication skills in English and German language with good proficiency with tools like MS Excel, MS Power Point How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. An opportunity to work on critical projects and processes. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Jharkhand
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Vijayawada
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Madurai
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Kanpur
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Surat
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Nashik
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Thiruvananthapuram
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Kochi
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Rajkot
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Mysuru
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Jaipur
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Mohali
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Aurangabad
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
Urgent Hiring for KYC analyst- US Process Location Chennai Only Experience in International BPO. Candidate should have minimum 1 yr experience in KYC and Transaction monitoring Graduation mandatory Salary up to 5.5lpa Call Harish 7043053572 to apply Required Candidate profile Immediate joiners only preferred Walkin interview Candidate should have minimum 1 yr experience in International process (Aml ,Kyc and Transaction monitoring) 5 days working with 2 way cab
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Gurugram
Work from Office
Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India . We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries . Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams . Incedo University , our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities are also an integral part of our friendly work environment . Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Position Title: Associate/Sr Associate Location: Gurugram Shifts: Night shifts Education: Any graduate Experience: 1 to 5 years of AML/KYC/Loan documentation exp. is mandatory Notice period: Looking for Immediate to 15 days joiners Responsibilities: Conduct a review of customer file to check for accuracy, completeness, and ensuring all supporting documentation is uploaded. Primary contact for expertise on policy and procedures. Responsible for disseminating and implementing changes to the policy and procedures Identify training gaps and needs. Liaising with the Middle Office Line of Business for any exceptions and exemptions. Initiate and coordinate client outreach for fetching client documentations and any additional information. Assess client legal hierarchy and the Know Your Client (KYC) documentation required as per policy. Able to identify red flags and judge the need for escalation. Able to meet volume and quality check targets to meet service level agreements without compromising on quality. Identify, recommend and implement process efficiencies. Maintain a record of and report progress as required Qualifications we seek in you! Minimum qualifications. Interested candidates please share your resume at akansha.makhija@incedoinc.com. We offer: 1. Chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally. 2. An opportunity to work as part of a dynamic, ambitious and international team in an informal and pleasant working environment. Regards, HR Team
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Pune, Mumbai (All Areas)
Work from Office
Designation: Associate Process Manager Location: Pune/ Mumbai Travel (Domestic or International): 1015% (client meetings, workshops, or internal coordination) Job Description: As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production/Quality deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances production delivery, checker-level quality control, and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility: Up to 70% of production Delivery that include both Maker/Checker role in KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility: A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Perform or review complex KYC due diligence on all client types (corporates, funds, trusts, offshore entities, etc.) including onboarding, periodic reviews, and event-driven refresh Act as checker or quality controller for KYC files, ensuring consistency, completeness, and risk rationale before final submission Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Liaising with different stakeholders to manage work pipeline effectively Willingness to contribute across multiple functional areasproduction, advisory, process improvement, and innovationas business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Conduct root cause analysis (RCA) on errors or process gaps Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification: Bachelors Degree with Minimum of 3-5 years of hands-on experience in KYC operations, AML or Fraud domain with some experience in quality control or review processes preferred within the financial industry Deep knowledge of global AML, KYC, and fraud compliance frameworks (FATF, FinCEN OFAC, EU AMLD, UK FCA, etc.). Strong problem-solving skills and a proactive approach to identifying and resolving challenges Results-driven with a focus on achieving quality and compliance outcomes Strong critical thinking skills with an emphasis on identifying root causes and finding innovative solutions Strong attention to detail and ability to follow established procedures Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent Written and Verbal communication and documentation skills Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Professional certifications such as ACAMS, ICA, CFE or equivalent are highly preferred. Regards, Imran Shaikh Recruiter Mobile: 89567 32711 Email:- Imran@ztekinc.com
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Kolkata
Work from Office
Location- Kolkata Shift- have to be be flexible NP- unto 2 months This is for the role of AML where we are looking for professionals who is having the experience into AML, CDD, EDD, SAR, Transaction monitoring, Transaction screening, identifying suspicious activities, etc.
Posted 1 month ago
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