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3.0 - 6.0 years
6 - 10 Lacs
Mumbai
Work from Office
As a Specialist - Business Analyst you will act as a link between the Development Team and Product Management Team / Customers gathering functional requirements and translating them to technical requirements for the development and implementation of enhancement of existing products. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems. Duties & Responsibilities: Analyse business requirements submitted by Product Management Team or customer and define the development requirements. Provides functional/technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements Discover, organize, and clarify business needs and review/produce specifications for change Conduct business process modelling and generate applicable scenarios for the testing team. Customer implementations for product Knowledge, Skills and Experience : Business Analyst or equivalent experience in Cargo Operations business. Exposure to structured software development life cycle Experience of delivery in an Agile environment Ability to communicate effectively, both verbally and in writing, and across different audiences. Good self-management skills, including ability to escalate issues in a timely manner and work to deadlines. What do we offer? Flexible working hours Remote Work-life balance Excellent, dynamic and multicultural environment
Posted 1 month ago
2.0 - 7.0 years
10 - 12 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
Delivering sales excellence with Customers. Responsible for meeting & exceeding sales target. Build strong relationships with the customer & thereby meet business objectives. Achieving the sales targets Should be from GSA, Airline Cargo Required Candidate profile Should be from GSA, Airline Cargo • Fluent in written & spoken English. • Advance knowledge of MS Office Kindly reach us Gokuladevi 8668041213
Posted 1 month ago
3.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Role & responsibilities 24/7 remote monitoring of live refrigerated container performance: Manual Log Consolidate manual reporting Log from vessels, typically at least 2x a day and comprising of temperature, CO2, O2 etc. Monitor temperature, parameters and performance vs. set point. Input record to CTA system to provide visibility for customers Telematics Use PIL Telematics system to receive reefer temperature performance Monitor temperature, parameters and performance vs. set point. Reefer exception management Reefer Malfunction Escalate to external technical support team so that they can provide repair or related instructions to the vessel If reefer function normally after repair, to continue monitoring If reefer cannot be repair or repair is not effective, to escalate to HQ reefer team (equipment, trade, operations, commercial) Assist to coordinate exception handling per HQ reefer team instructions; this may involve: Off-load next port for repair Continue to destination with close monitoring Change of destination Other appropriate measures Reefer ship kits Monitor inventory and phase in / out Support and trigger replenishment Compile weekly / monthly report to HQ reefer team Preferred candidate profile Principle of refrigeration cycle (advantage) Education: Diploma/Degree Holder, University qualification in engineering or equivalent preferred Preferably a minimum of 2 years experience in container operations, technical or cold chain Chennai Candidates Preferred.
Posted 1 month ago
3.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Role & responsibilities Global Responsibility - enforcing Groups policies, procedures and guidelines in compliance with International and Statutory requirement and implementation globally Provide support for management & maintenance of LMS DG system Manage DG incidents, spills, improper loading, leakage and mis-declarations Review incident investigation and implement corrective actions for preventive measures Manage service failure and implement new guidelines to enhance process, such as but not limited to rejection/ restriction message from consortium and partner of any PIL Booking Vet and Approve Applications DG in LMS / Email Negotiation of Charter Party with vessels owners for dangerous goods clause Administrator for Hazmat training via E-Learning training course for Dangerous Cargo Officers globally Provide support for projects relating to Dangerous Goods Identity Agency underperforming agencies. Organize training and familiarization with agency especially the required process, documentation and best booking practices. To research and carried risk assessments for dangerous goods cargo acceptance Monitor staff compliance with IMDG and internal regulations Monitor review and distribute the workload among staff Monitor industry practice and review own policy in the light of such Prepare weekly and monthly reports Monitor and update LMS suspicious word to detect possible non-declared IMDG cargo. Preferred candidate profile Recognized Degree preferably in Maritime or Logistics, with at least 3 years of working experience in Liner Shipping or Poly Grad with 3-5 years of industry experience Candidate with sailing background (deck officer), scheduling and/or Stowage planning experience preferred Familiar with IMDG Code and container stowage on vessels Proficient in Microsoft tools such as Word, Excel, PowerPoint Advanced certification in dashboarding tools like Tableau, Power BI preferred
Posted 1 month ago
4.0 - 5.0 years
4 - 7 Lacs
Thoothukudi
Work from Office
Role & responsibilities Port Operations including Eway Bill , invoicing through SAP, supervision of Truck / Rake loading , Cargo unloading from Vessel . Plot Management ,Co-ordination with Port , Custom and stavedores and other authorities . SAP working knowledge is a must . Preferred candidate profile Who have previously worked in Port Operation, Documentation, Branch Management anywhere in India , with workable knowledge in SAP.
Posted 1 month ago
3.0 - 6.0 years
4 - 7 Lacs
Chennai
Work from Office
Job Purpose To assist in the coordination and execution of cargo operations activities across multiple regions, ensuring they adhere to Air Indias standards for safety, efficiency, and customer satisfaction.To support the implementation of operational strategies and processes that enhance the efficiency and effectiveness of regional cargo handling and logistics. Role & responsibilities Operational Coordination Support in planning and coordinating cargo shipments, optimizing routing, capacity allocation, and equipment utilization. Work on improvement of key performance indicators like FAB, Utilizations Documentation and Compliance Assist in preparing and verifying accurate cargo documentation, ensuring compliance with international and domestic regulations. Address any operational discrepancies and ensure adherence to customs requirements. Safety and Security Help maintain strict safety protocols and security regulations, including hazardous materials handling procedures. Monitor and report any safety or security incidents. Customer Service Support Collaborate with customer service representatives to address inquiries, resolve issues, and maintain high customer satisfaction levels. Process Optimization Identify opportunities to optimize cargo operations, implement best practices, and reduce costs, contributing to overall operational improvements Preferred candidate profile 3 years of experience in cargo operations, logistics, or transportation, preferably with some exposure to international cargo handling. 3+ years of experience in the aviation industry, with a focus on cargo operations and customer service.
Posted 1 month ago
3.0 - 6.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Job Purpose To assist in the coordination and execution of cargo operations activities across multiple regions, ensuring they adhere to Air Indias standards for safety, efficiency, and customer satisfaction.To support the implementation of operational strategies and processes that enhance the efficiency and effectiveness of regional cargo handling and logistics. Role & responsibilities Operational Coordination Support in planning and coordinating cargo shipments, optimizing routing, capacity allocation, and equipment utilization. Work on improvement of key performance indicators like FAB, Utilizations Documentation and Compliance Assist in preparing and verifying accurate cargo documentation, ensuring compliance with international and domestic regulations. Address any operational discrepancies and ensure adherence to customs requirements. Safety and Security Help maintain strict safety protocols and security regulations, including hazardous materials handling procedures. Monitor and report any safety or security incidents. Customer Service Support Collaborate with customer service representatives to address inquiries, resolve issues, and maintain high customer satisfaction levels. Process Optimization Identify opportunities to optimize cargo operations, implement best practices, and reduce costs, contributing to overall operational improvements Preferred candidate profile 3 years of experience in cargo operations, logistics, or transportation, preferably with some exposure to international cargo handling. 3+ years of experience in the aviation industry, with a focus on cargo operations and customer service.
Posted 1 month ago
2.0 - 6.0 years
4 - 7 Lacs
Kochi
Work from Office
Job Purpose To assist in the coordination and execution of cargo operations activities across multiple regions, ensuring they adhere to Air Indias standards for safety, efficiency, and customer satisfaction. To support the implementation of operational strategies and processes that enhance the efficiency and effectiveness of regional cargo handling and logistics. Role & responsibilities Operational Coordination Support in planning and coordinating cargo shipments, optimizing routing, capacity allocation, and equipment utilization. Work on improvement of key performance indicators like FAB, Utilizations Documentation and Compliance Assist in preparing and verifying accurate cargo documentation, ensuring compliance with international and domestic regulations. Address any operational discrepancies and ensure adherence to customs requirements. Safety and Security Help maintain strict safety protocols and security regulations, including hazardous materials handling procedures. Monitor and report any safety or security incidents. Customer Service Support Collaborate with customer service representatives to address inquiries, resolve issues, and maintain high customer satisfaction levels. Process Optimization Identify opportunities to optimize cargo operations, implement best practices, and reduce costs, contributing to overall operational improvements Preferred candidate profile 2 years of experience in cargo operations, logistics, or transportation, preferably with some exposure to international cargo handling. 2+ years of experience in the aviation industry, with a focus on cargo operations and customer service.
Posted 1 month ago
4 - 7 years
6 - 9 Lacs
Ahmedabad
Work from Office
JOB PURPOSE Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate. Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available. Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting Supervisory accountabilities: Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained. Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required. Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner. Act as the senior in charge where no manager / officer is on duty
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Chennai
Work from Office
ARi India is looking for Senior Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations, ensuring efficient and effective workflow across teams. Monitor performance metrics and identify areas for improvement in operational processes. Collaborate with cross-functional teams to implement process improvements and optimize resources. Provide leadership and support to junior associates, fostering a collaborative work environment. Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Kochi
Work from Office
ARi India is looking for Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Assist in the daily operations of the organization. Perform administrative and support tasks as needed. Monitor and report on operational performance. Coordinate with other departments to ensure smooth operations. Provide excellent customer service to internal and external stakeholders. Maintain accurate records and documentation. Participate in training and development programs. Stay updated with the latest operational best practices. Provide feedback and suggestions for process improvements. Ensure compliance with operational policies and procedures.
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Kochi
Work from Office
ARi India is looking for Senior Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations, ensuring efficient and effective workflow across teams. Monitor performance metrics and identify areas for improvement in operational processes. Collaborate with cross-functional teams to implement process improvements and optimize resources. Provide leadership and support to junior associates, fostering a collaborative work environment. Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.
Posted 2 months ago
5 - 10 years
6 - 10 Lacs
Noida
Work from Office
Key Responsibilities: 1. Intermodal Transport Operations (Road & Rail): Manage end-to-end cargo movement via road and rail, ensuring efficient, timely, and cost-effective delivery. Oversee loading, unloading, transit planning, and equipment coordination. Implement and refine SOPs to drive operational consistency and efficiency. 2. Customs Clearance & Regulatory Compliance: Ensure adherence to customs regulations and handle all import documentation in coordination with CHAs. Liaise with customs authorities and government bodies to facilitate swift clearance. Stay abreast of policy updates and ensure timely implementation across operations. 3. CHA and Import Operations Management: Supervise day-to-day interactions with Customs House Agents (CHA) and ensure accuracy in documentation and declarations. Coordinate import operations, including Bill of Entry filing, duty payments, and cargo release processes. Resolve discrepancies or delays arising during customs procedures. 4. Stakeholder & Cross-functional Collaboration: Build strong working relationships with transporters, rail operators, CHAs, clients, and regulatory bodies. Coordinate with internal teamsSales, Finance, Documentationto ensure alignment and issue resolution. Maintain high service levels and ensure customer satisfaction. 5. Resource Optimization & Budget Control: Efficiently allocate manpower, vehicles, rail space, and warehousing facilities. Prepare, manage, and track operational budgets to meet cost targets. Identify and implement cost-saving measures without compromising service quality. 6. Risk Management & Operational Problem Solving: Proactively identify risks related to transportation, customs, or documentation. Address issues such as delays, cargo damage, or non-compliance swiftly and effectively. Develop contingency strategies to ensure business continuity. Qualifications & Skills: Bachelor's degree in Logistics, Supply Chain, or a related field (MBA preferred). 7–10 years of experience in intermodal transport, import operations, and customs clearance. Strong understanding of CHA operations, Indian customs procedures, and logistics laws. Excellent communication, coordination, and leadership skills. Proficient in MS Office.
Posted 2 months ago
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