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0.0 - 4.0 years
0 - 0 Lacs
pune, hyderabad
On-site
Position: Customer Service Executive Voice Process Location: [Insert Location, e.g., Bangalore] Shift: UK Rotational Shifts (5 Days Work, 2 Rotational Offs) Salary: [As per company norms] Transport: 2-Way Cab Facility Provided Education: Undergraduates, Graduates, and Postgraduates (Not pursuing regular education) Experience: Freshers & Experienced Candidates Welcome Employment Type: Full-Time Job Overview: We are hiring for Customer Service Executives to handle international voice-based customer support . The ideal candidate should have excellent spoken English, a customer-centric attitude, and the ability to work in UK rotational shifts. Key Responsibilities: Handle inbound and outbound voice calls to address customer inquiries and concerns Provide clear and effective communication to resolve customer issues Maintain high standards of service quality and professionalism Log interactions and update case notes accurately in CRM systems Adhere to shift schedules and meet individual performance targets Collaborate with team leads and quality analysts for process improvement Follow company policies, data privacy, and compliance protocols Required Skills: Excellent communication skills in English (verbal and written) Strong problem-solving abilities and a positive attitude Willingness to work in rotational shifts including weekends Basic computer knowledge and typing speed Customer-first approach and ability to remain calm under pressure Call 9342431049 9008837779 9972020050 9066794613 8151030036 Mon to Sat 9am to 6pm Or walkin White Horse Manpower Consultancy Private Limited #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051.
Posted 6 days ago
0.0 - 5.0 years
2 - 4 Lacs
Bangalore/Bengaluru
Work from Office
looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Bangalore/Bengaluru
Work from Office
International Voice Process Senior Associate Interact with customers & Provide information in response to inquiries & concerns 5 Days Working rotational Work from office Good communication in English Both side cab available Call @ 7317810475 Nivedita
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Hiring for Market Research Analyst - KPO Voice Process,Primary Resaerch ,Outound voice international process average candidate dont call or text,Excellent Communication only sat sun off,caB ,free meals Fresher can apply 9355770705 Whasapp me
Posted 1 week ago
2.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Greetings from ignites We are hiring for sanctions screening for the top MNC in bangalore Looking for minimum 2 year experience in Sanctions screening graduate,undergraduate is fine salary - up to 6.5 lacks + incentives Location- Hebbal Bangalore Shift- Rotation Immediate joining, please call hr anusha@ 7815982900 call suman@7848820047 hr Shruthi@7816842400
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
. Opening Experience candidates in BPO Domain for customer support Rotational Shift Excellent communication in English Graduation is mandatory Chennai - 3.5lpa - 4.5lpa Call Harish 7043053572 TO APPLY. . Required Candidate profile . Excellent communication in English Graduation is Mandatory. Customer Support - Telesales / Voice Process / Non voice / Call center / BPO Back office .
Posted 1 week ago
2.0 - 4.0 years
8 - 14 Lacs
Hyderabad
Hybrid
GENERAL FUNCTION Are you data-driven, detail-oriented, and excited about improving how things work? Join Momentums Collections Analytics team as a Data Analyst Collections Operations & KPIs, and help build the dashboards, insights, and reporting that drive operational excellence and informed decision-making. This role supports day-to-day performance monitoring and provides data insights that help optimize collection agent productivity, contact strategies, and customer outcomes. Its a great opportunity for an early-career analyst to build experience in operations analytics within a fast-growing FinTech environment. DUTIES/RESPONSIBILITIES 1. Reporting & Performance Monitoring Develop and maintain daily, weekly, and monthly reports tracking key collections performance metrics, including: Contact rates Promise-to-pay (PTP) conversion Queue penetration Agent productivity Cure rates and delinquency roll rates Collaborate with stakeholders to ensure metrics align with operational goals and business definitions. 2. Data Management & Analysis Extract, clean, and structure data from various sources (databases, CRMs, telephony platforms). Support ad hoc analysis to answer business questions, uncover root causes, and monitor initiative performance. Ensure data accuracy, consistency, and timely delivery across recurring reporting. 3. KPI Development & Visualization Work closely with operations leadership to define and evolve KPIs that reflect strategy and performance goals. Build interactive dashboards and visualizations in tools like Tableau or Power BI for real-time insights. 4. Process Improvement Support Identify gaps or bottlenecks in collections workflows through data analysis. Contribute to initiatives focused on improving operational efficiency and contact strategy effectiveness. EXPERIENCE 2+ years of experience in an analytical or reporting role, preferably in financial services, customer operations, or collections. Proficiency with SQL for querying relational databases. Familiarity with Excel and at least one data visualization tool (e.g., Tableau, Power BI, Looker). Bonus: experience working with telephony/CRM systems or operations teams. SKILLS Strong attention to detail and comfort working with large datasets. Ability to translate business needs into analytical solutions and actionable insights. Eagerness to learn and grow within a fast-paced, collaborative team. Effective communicator with both technical and non-technical stakeholders. Curious, proactive, and solution-oriented mindset.
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Voice Support Work from office Walk in Interview UG freshers also can apply Domestic and international voice support Rotational shift & off call HR Lavanya -9611701014 lavanyathejobfactory@gmail.com
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Careers Await with JobShop Apply for Multiple Roles Today!"** - JobShop is your trusted gateway to the best call center jobs in Bangalore. With just one application, youll open doors to multiple opportunities across top BPO companies. Whether youre new to the industry or have experience, weve got positions that match your skills and ambitions. - Dont settle for one option when you can explore many with JobShop! Apply today and let us guide you to a successful call center career. Hiring for International Voice Process | Bangalore Process: International Voice Process Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Transport: 1-Way Cab Provided Eligibility: Qualification: Any Graduate Experience: Minimum 1 year of BPO experience required Compensation: Salary: Up to 38,000/month Incentives: Up to 2,500/month based on performance Interview Rounds: HR Round – Basic screening and profile check AMCAT Round – Aptitude and skill assessment Versant Test – Voice and Accent evaluation Operations Round – Final selection round with Ops team Apply Now and join a leading BPO brand with excellent pay, growth, and exposure to global clients! For More Details Call HR Bhuvana 7406034000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. For More Details Please Call Ambika on 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home+ Incentives Experience 25 to 30 Take Home+ Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc For More Details Please Call Ambika on 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 5.0 years
1 - 6 Lacs
Bengaluru
Work from Office
**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Bhuvana-7406034000 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call HR Ameena 8095524000 or 9964080000 We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. We are looking out for candidates who can join immediately. Please call HR Sara on 6360065554 or 9964080000 Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 4.5 LPA 24/7 Shift Please call HR Ameena 8095524000 or 9964080000 ****PLEASE DO REFER YOUR FRIENDS****
Posted 1 week ago
0.0 - 5.0 years
1 - 6 Lacs
Bengaluru
Work from Office
Looking for Call Center Jobs? JobShop Has Multiple Openings in Bangalore! Get placed at top BPOs in Bangalore with just one application! Start earning quickly with leading companies. Perfect roles for freshers & experienced candidates! Current Openings: 1 Domestic Tech Support (English + Hindi) Whitefield, Bengaluru Salary: Up to 30,000/month 5 days working + 2-way cab Min. 1 year experience required 2 International Technical Support (Non Voice) US Shift Whitefield, Bengaluru Salary: Up to 26,000/month 5 days working + 2-way cab Min. 1 year experience required 3 International Customer Support (Non Voice) US Shift Manyata Tech Park, Bengaluru Salary: Up to 26,000/month 5 days working + 1-way cab Min. 1 year experience required 4 International Customer Support (Voice) – US Shift Bellandur Tech Park, Bengaluru Salary: Up to 32,000/month 5 days working + 1-way cab Fresher or min. 1 year experience 5 International Customer Support (Voice) – US Shift Bellandur Tech Park, Bengaluru Salary: Up to 40,000/month 5 days working + 1-way cab Min. 1 year experience required To apply, call HR Shefali on 7975181576 / 9964080000 Or visit jobshop.ai to explore more openings!
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Careers Await with JobShop Apply for Multiple Roles Today!"** - JobShop is your trusted gateway to the best call center jobs in Bangalore. With just one application, youll open doors to multiple opportunities across top BPO companies. Whether youre new to the industry or have experience, weve got positions that match your skills and ambitions. - Dont settle for one option when you can explore many with JobShop! Apply today and let us guide you to a successful call center career. Hiring for International Voice Process | Bangalore Process: International Voice Process Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Transport: 1-Way Cab Provided Eligibility: Qualification: Any Graduate Experience: Minimum 1 year of BPO experience required Compensation: Salary: Up to 38,000/month Incentives: Up to 2,500/month based on performance Interview Rounds: HR Round – Basic screening and profile check AMCAT Round – Aptitude and skill assessment Versant Test – Voice and Accent evaluation Operations Round – Final selection round with Ops team Apply Now and join a leading BPO brand with excellent pay, growth, and exposure to global clients! For More Details Call HR Bhuvana 7406034000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description **"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Job Details: Hiring Now: Technical Support Associate Microsoft Process Work Mode: Work from Office Shift: US Rotational Shifts Salary: 5 - 6 LPA Joiners: Immediate Joiners Preferred Job Criteria: * Immediate joiners required Should be available to join us in the month of July. * Minimum 6 months of experience in an International Voice Process (Tech knowledge required) (Healthcare experience cannot be considered) * Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 6.5 LPA (varies based on candidate experience) For More Details Call HR Sara- 6360065554 or 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Voice Support Work from office Walk in Interview UG freshers also can apply Domestic and international voice support Rotational shift & off call HR SANIYA KOUSAR -9611785974 thejobfactorysaniya@gmail.com
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus – Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! For More Details Call HR Arshiya-7026112000 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Start Your Call Center Career Right with JobShop Multiple Roles in Bangalore!"** - Join Indias largest BPO recruitment company and explore a world of call center jobs, all in one place. At JobShop, we have openings for voice, non-voice, and customer service roles with top-paying employers in Bangalore. Freshers, heres your chance to step into a thriving career, and experienced candidates, elevate your career with roles offering competitive pay and growth opportunities. - Your career in the BPO sector begins here apply today and see what JobShop can do for you! Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Excellent Communication Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Zaan- 6360065418 / 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 week ago
0.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Description: **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job Details: Role: Customer Support International Voice Process Location: AMR Tech Park, Honasandra, Bangalore Work Mode: Work from Office Shift Timing: Rotational Shifts Weekly Offs: 2 Days Off (Fixed Saturday & Sunday Off) Salary & Benefits: Freshers: 21,000 Take-Home Salary Experienced: Up to 28,000 Take-Home Salary (based on experience) Additional Benefits: 2-Way Cab Facilities within defined radius Fixed weekend offs Incentives (performance-based) Paid training and career growth opportunities Eligibility Criteria: Education: Undergraduate / Graduate Experience: Freshers can apply Candidates with 6 months to 2 years of international voice experience preferred Skills Required: Excellent English communication Strong customer service skills Willingness to work in rotational shifts Ability to handle queries and resolve issues effectively Interview Rounds 1 HR Round: 2 VNA (Voice & Accent) Assessment 3 Operations Round For More Details Call HR Shefali-7975181576 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Voice Support Work from office Walkin Interview UG freshers also can apply Domestic and international voice support Rotational shift & off call Devishree@9901195084 devishreethejobfactory@gmail.com
Posted 1 week ago
0.0 - 2.0 years
0 - 2 Lacs
Thane, Airoli
Work from Office
Job Overview: We are looking for enthusiastic and customer-focused individuals to join our Voice/Blended Support Team. The ideal candidate should possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service in a dynamic, shift-based environment. Key Responsibilities: • Handle inbound/outbound customer interactions via voice calls. • Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism. • Maintain detailed and accurate call logs and follow standard operating procedures. • Achieve performance targets related to quality, accuracy, and customer satisfaction. • Demonstrate effective communication and listening skills to address customer needs efficiently. • Adapt to flexible shifts and rotational schedules as per business requirements. • Upsell or cross-sell products/services when required. Eligibility Criteria: • Graduates (freshers) with excellent communication skills are encouraged to apply. • Preference given to candidates with prior BPO experience and complete joining documentation. • Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams. • Mandatory: PAN card is required during the hiring process Thanks & Regards, Gaurav Srivastava Phone No. 8470085479/9354549772 Email:gaurav@protonlogics.in www.protonlogics.in
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Medwin-6360064569 / 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Now Hiring: Customer Support Voice Process Location: Millennium Towers, Brookefield, Bangalore Transport: Two-way cab provided for a smooth commute Qualification Requirements Open to Graduates & Undergraduates CL11 Level: Minimum 1 year of BPO voice process experience required Additional Requirements Mandatory: Proficiency in Hindi & English communication Naushad 6360065090 Salary & Benefits Annual Package: Up to 4 LPA Monthly Take-Home: 28,500 Perks: Performance-Based Incentives Career Growth Opportunities within the organization Recruitment Process & Rounds The selection process includes 5 evaluation rounds to assess your communication, reasoning, and technical capabilities: 1 HR Initial Screening Basic interaction to evaluate communication skills and overall fit 2 Logical Reasoning Round Tests your critical thinking and problem-solving abilities 3 Voice Versant Test Assesses pronunciation, fluency, grammar, and spoken English 4 Typing Test – Requires 25+ WPM typing speed with 90%+ accuracy 5 Operations Round – Final evaluation by the operations team to assess job readiness Call Naushad 6360065090. You can also visit our website jobshop.ai to chat with our HR Recruiters
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Role & responsibilities: - Salary:- 12,200 Inhand + Unlimited Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti :- 8421382934
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Kalyan
Work from Office
Process:- IDFC First Bank - Personal Loan Sales (Outbound Process) Requirement- Good comms required Salary-14,500 in hand + Unlimited incentive Shift timing- 9:30-6:30 Sunday of Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round How to Apply:- Interview Scheduling Now Open! To secure your interview slot, call or send your updated CV via WhatsApp to: HR Trupti 9637685787
Posted 1 week ago
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