6688 C++ Jobs - Page 3

Are you interested in joining the team behind Amazon s newest innovation? Come help us work on world class software for our customers! The Amazon Kindle Reader Support Engineering team provides production engineering support. It is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Java, C and C++ Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more Digital products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON

Your responsibilities As a Specialist Software development, you will create the design to ensure the requirements are taken care of along with platform modularization, ensure the reusability, dive into defining technical requirements and development in-line with requirements and architecture. Ensure complex scenarios of flexible control system and support our engineers on site with advice and solutions. Together with them, you will make sure the systems keep on performing for decades. Beside that, you will make sure the system performs on new industrial control hardware. During this process you will analyze risks, solve problems, decompose bottlenecks, test and generate recommendations for improvements. As an experienced software engineer, you will be actively involved in team effort through different development stages. In this challenging role, you will be widely involved in all kind of design, development and support activities. Your qualifications and skills If youre an experienced, enthusiastic and versatile software engineer BE. B. Tech/ M.E M. Tech (Any Discipline) degree from a recognized University Institution. You have at least 12-15 years of relevant working experience, preferably on embedded or firmware development. Hands-on experience of 10+ years in Software Development in C/C++, linux. Works closely with global stream architect, product owner and scrum master. Prolific programmer and an expert code reviewer against the architecture, coding guidelines, code documentation and optimization. Experience in soft and/or hard real-time operating systems Linux is must. Knowledge of object-oriented design. Industrial Automation background using Siemens IPC, industrial networks like OPC UA, OPC DA, Profinet, Profibus, ASi experience is a big plus. Knowledge of Software Configuration Management (based on Bitbucket) is a plus. Background in using development environments, services and tools (Jira, Bitbucket, Bamboo). Experience in soft and/or hard real-time operating systems, preferably Linux debian. Experience in Agile way of working is a plus. Personal Profile Good command over English. Agile mindset team player. Soft skills essential for R&D job: Taking Initiative, Creativity, Cooperation, Learning Ability, Advising, Systemic Thinking, Analyzing & listening. Not afraid to take responsibility in a dynamic working environment Drive to win, result and goal-oriented attitude You like challenges and love puzzles

Diverse Lynx is looking for GIS Developer to join our dynamic team and embark on a rewarding career journey A Developer is responsible for designing, developing, and maintaining software applications and systems They collaborate with a team of software developers, designers, and stakeholders to create software solutions that meet the needs of the business Key responsibilities:Design, code, test, and debug software applications and systemsCollaborate with cross-functional teams to identify and resolve software issuesWrite clean, efficient, and well-documented codeStay current with emerging technologies and industry trendsParticipate in code reviews to ensure code quality and adherence to coding standardsParticipate in the full software development life cycle, from requirement gathering to deploymentProvide technical support and troubleshooting for production issues Requirements:Strong programming skills in one or more programming languages, such as Python, Java, C++, or JavaScriptExperience with software development tools, such as version control systems (e g Git), integrated development environments (IDEs), and debugging toolsFamiliarity with software design patterns and best practicesGood communication and collaboration skills

Diverse Lynx is looking for Power App Developer to join our dynamic team and embark on a rewarding career journey A Developer is responsible for designing, developing, and maintaining software applications and systems They collaborate with a team of software developers, designers, and stakeholders to create software solutions that meet the needs of the business Key responsibilities:Design, code, test, and debug software applications and systemsCollaborate with cross-functional teams to identify and resolve software issuesWrite clean, efficient, and well-documented codeStay current with emerging technologies and industry trendsParticipate in code reviews to ensure code quality and adherence to coding standardsParticipate in the full software development life cycle, from requirement gathering to deploymentProvide technical support and troubleshooting for production issues Requirements:Strong programming skills in one or more programming languages, such as Python, Java, C++, or JavaScriptExperience with software development tools, such as version control systems (e g Git), integrated development environments (IDEs), and debugging toolsFamiliarity with software design patterns and best practicesGood communication and collaboration skills

NTT DATA is looking for SAP ABAP Developer to join our dynamic team and embark on a rewarding career journey A Developer is responsible for designing, developing, and maintaining software applications and systems They collaborate with a team of software developers, designers, and stakeholders to create software solutions that meet the needs of the business Key responsibilities:Design, code, test, and debug software applications and systemsCollaborate with cross-functional teams to identify and resolve software issuesWrite clean, efficient, and well-documented codeStay current with emerging technologies and industry trendsParticipate in code reviews to ensure code quality and adherence to coding standardsParticipate in the full software development life cycle, from requirement gathering to deploymentProvide technical support and troubleshooting for production issues Requirements:Strong programming skills in one or more programming languages, such as Python, Java, C++, or JavaScriptExperience with software development tools, such as version control systems (e g Git), integrated development environments (IDEs), and debugging toolsFamiliarity with software design patterns and best practicesGood communication and collaboration skills

Quantitative Developer, Investment Management (Pune, India) Amethyst Partners Quantitative Developer, Investment Management (Pune, India) Our client, a leading global investment firm, is looking to expand its systematic strategies platform and is hiring a Quantitative Developer in Pune, India. Key Responsibilities: Developing tools and models to support the end-to-end systematic investment process Contribute to the development of a next-generation systematic options platform Support factor research and risk management models tailored to derivatives strategies Develop front-end tools for portfolio optimization, monitoring, and trade automation Onboard and process data from internal and external sources Automate and streamline manual processes across the investment workflow Work closely with cross-functional teams to support modeling, trade execution, and reporting Key Requirements Master s in Engineering, Economics, Finance, or related field (preferred) CFA or FRM (completed or pursuing) is an advantage Advanced Python programming skills and familiarity with another programming language (e.g., MATLAB, R, or C++) Exposure to multi-asset class modeling (equities, fixed income, FX, commodities) is desirable Machine learning or NLP experience is considered a strong plus

Company - A leading AI Powered device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity Location - Bangalore (Koramangala) Nature - Work from Office (5-DAYS) Responsibilities As a Mobile Engineer(iOS), you will directly contribute to the design, development, testing and distribution of our mobile SDKs for iOS. Working individually and as a team, you will be developing mobile software components & frameworks. Advise on technical support and product adoption for clients in line with pre-sales, post-sales and the renewal processes. Support full software development lifecycle for new and existing mobile applications, SDKs and RESTful services Build a highly secure, obfuscated static/dynamic library that is Apple app store compliant to be deployed on client mobile devices Build reusable iOS software components and develop mobile frameworks based on best practices Document application requirements, design, test, integration, and other related processes Keep up with the latest mobile technologies, devices, tools and conventions Requirements Degree in Computer Science, Software Engineering, Information Technology or related fields 3+ years of relevant experience in mobile development Proficient C/C++ developer with a record of writing clean code Experience in developing iOS SDKs Experience in programming languages like Swift, Objective - C Experience building maintainable and testable code bases, including API design, unit testing and UI testing techniques Experience in maintaining applications, crash analytics, remote debugging and continuous integration Familiar with iOS development tools (Xcode, CocoaPods, Swift Package Manager, CI/CD, Fastlane etc.) Understanding of mobile architectures and design principles for iOS If interested, please apply or share your profile at ankit.garg@kompatibleminds.com

Company - A leading AI Powered device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity Location - Bangalore (Koramangala) Work Mode - Work from Office (5-days) Responsibilities As a Senior Mobile Software Engineer, you will directly contribute to the design, development, testing and distribution of our mobile SDKs for Android. Working individually and as a team, you will be developing mobile software components & frameworks. Support full software development lifecycle for new and existing mobile applications, SDKs and RESTful services Build highly secure, obfuscated static library that is google play store compliant to be deployed on client mobile devices Build reusable Android software components and develop mobile frameworks based on best practices Document application requirements, design, test, integration, and other related processes Keep up with the latest mobile technologies, devices, tools and conventions Requirements Degree in Computer Science, Software Engineering, Information Technology or related fields Minimum 3 years of relevant experience in mobile development Proficient C/C++ developer with a record of writing clean code Experience in developing Android SDKs Experience building maintainable and testable code bases, including API design, unit testing and UI testing techniques Experience in maintaining applications, crash analytics, remote debugging and continuous integration Familiar with Android development tools (Xcode, CocoaPods, Android Studio, Gradle, Fastlane etc.) Understanding of mobile architectures and design principles for Android If interested, please apply or share your profile at ankit.garg@kompatibleminds.com

Position Summary... Staff Software Engineer- Embedded- Hiring Manager Ram What youll do... About the Team: We are Vizio, part of Walmart, a leading smart TV platform. Our team implements the Bluetooth software and mid-level HAL/BSP support for our TV OS platform. We develop software for millions of TV users yearly. We innovate and build great experiences for our loyal consumers. We are part on new product introduction organization responsible for OEM/ODM factory support and engagement What you will do: Design, develope and Port linux based OS features for smart TV Bluetooth audio, Hardware abstraction layers, and peripherals Sustenance engineering of existing Linux based OS, Improvements, bug-fixes Collaborate with engineers at the UI, Middleware, and Hardware/Device layer integrate and optimize TV features Ensuring high quality and performance across various video stream types, input formats on our next generation platforms and hardware Abstraction layer What you ll bring 10+ years of experience with C/C++, Linux/Unix and Bluetooth stack or BSP development BS or MS in Computer Engineering or CS equivalent Programming: C, C++ 17/20, Clang toolchain, cmake, Python Linux: D-Bus, HIDRAW, Glib, gdbus, gdb, Git, input event driver, Bluetooth Linux Host, BlueZ (user and kernel space) Audio, Audio codecs (SBC, LC3), ALSA, PipeWire. Excellent analytical and problem-solving skills Ability to clearly document designs and communicate design methodology with other team members Ability to work effectively in a cross-functional team environment Preferred Skills: Experience with TV industry standards and protocols Experience with audio/video processing concepts and algorithms Knowledge of modern C++ based design patterns. Experience in developing Behavior-Driven Development (BDD) test cases for Linux-based systems in Python or other scripting languages. Proficiency in utilizing Google Test for C++ codebase testing. Experience with Agile, JIRA, Jenkins, and Version Control tools (git). About Walmart Global Tech . . Flexible, hybrid work . Benefits . Belonging . . Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years experience in software engineering or related area.Option 2: 6 years experience in software engineering or related area. Preferred Qualifications... Master s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years experience in software engineering or related area Primary Location... G, 1, 3, 4, 5 Floor, Building 11, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India

Position Summary... Role: Sr Manager- Embedded- Vizio- Walmart team Location: Bangalore This position is within the New Product Introduction (NPI) team. The team is instrumental in developing new TV models and getting them to market. The NPI team innovates and collaborates with many other teams within the company to bring TVs with the latest technology to market. What youll do... About the team This position is within the New Product Introduction (NPI) team. The team is instrumental in developing new TV models and getting them to market. The NPI team innovates and collaborates with many other teams within the company to bring TVs with the latest technology to market What you will do Work closely with cross-functional teams - product, hardware, software and cloud engineering in the design and development of new innovative TV products Empowering the engineers and development leads in your team to succeed by identifying how to measure success, and mentor them on how to achieve those goals Design features for embedded devices including TVs Participate in architecture discussions and planning Work closely with engineering team to identify root causes for issues and designing effective solutions Work on teams that are highly proficient in C, C++11/14. Contribute to the success of your team working with Shell-Scripts, Git, bug tracking tools. Proactive in foreseeing issues and resolve it before it happens Ensure teams have clear priorities Providing technical guidance, career development, and mentoring to team members Communicate technical information clearly to both technical and non-technical audiences What you will bring Bachelor s degree in computer science (or a related program) or equivalent work experience You have experience developing software development managers/technical leads 10+ years of experience in an Engineering Manager role or above. You have 10+ years of Application development on embedded devices. Extensive experience with embedded Linux and system-on-a-chip (SoC) development Ability to multi-task and drive parallel projects with tight deadlines Good to have - experience working with SoC vendors, ODMs and prototyping iteratively based on new technology Proven strong track record of shipping high-quality hardware and software at scale You are a self-starter that thrives in a fast-paced, yet at times, ambiguous environment You are a hard-working team player, with a "no task is too small" attitude You are a creative problem-solver who digs into root causes analytically, instead of relying on intuition You have excellent written and verbal communication skills Competencies Team Leadership C++ 14 or above Embedded systems programming Debugging and Problem Solving Taking ownership of team activities About Walmart Global Tech . . Flexible, hybrid work . Benefits . Belonging . . Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years experience in software engineering or related area. Option 2: 7 years experience in software engineering or related area. 2 years supervisory experience. Preferred Qualifications... Master s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years experience in software engineering or related area. Primary Location... G, 1, 3, 4, 5 Floor, Building 11, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: We are looking for Software Engineers to join our engineering team. You will be responsible for the design, development, and delivery of high-quality, robust, and scalable software components for Cienas routing platforms. This role requires a strong understanding of routing protocols, hands-on software development experience, and the ability to drive technical solutions in a fast-paced environment. The Must Haves: Required Skills A minimum of Bachelor s/master s degree in computer science/engineering or equivalent degree with 5+ Year of relevant experience. Excellent analytical, problem solving and programming skills (C, C++, Python) In-depth understanding of Linux OS and open-source software development. Experience in designing and developing L2/L3 networking technologies. Familiarity with manageability frameworks such as Yang/XML. Proficiency in using the Atlassian tool suite, Git, and Jenkins. Self-motivated with a strong sense of ownership and excellent teamwork and collaboration skills. Openness to continuous learning and self-improvement. Excellent communication and technical documentation skills. Required Experience Protocol Proficiency: Good in-depth understanding and hands-on experience with one or more of the following protocols: MPLS(RSVP-TE, LDP)/ISIS , BGP and other dynamic routing protocols. #LI-HK1 Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Windchill PLM Senior Developer to join our team in Bangalore, Karn taka (IN-KA), India (IN). Windchill Senior Developer 5+ years of overall experience in Windhill PLM application design,development and support. Strong experience in Windchill Cloud Installation setup, administration and maintenance. Strong experience in Windchill solution design, data modelling Strong Experience in PTC Windchill PDMLink,Option & Variants, Workflow, OIR, InfoEngine Task customization & configuration. Strong expereince in Windchill ESI, Info Engine integration and working on TIBCO middleware Experienced in working with MCAD Solidworks and SAP integrations In depth knowledge and good experience in JAVA, J2EE, JSP, Java Script, XML. Ajax, Bootstrap and jQuery (Good to have). A Bachelors degree in Engineering, Computer Science, Information Technology or related

Job Responsibilities: Development of AI/ML models and workflow to apply advanced algorithms and machine learning Enable team to run an automated design engine Creates design standards and assurance processes for easily deployable and scalable models. Ensure successful developments: Be a technical leader through strong example and training of more junior engineers, documenting all relevant product and design information to educate others on novel design techniques and provide guidance on product usage CI/CD Pipeline (Azure Devops/Git) integration as Code repository. Minimum Qualifications (Experience and Skills) 5+ years of Data science experience A strong software engineering background with emphasis on C/C++ or Python 1+ years of experience in AWS Sagemaker Services Exposure to AWS lambda ,API Gateway, AWs Amplify & AWS Serverless , AWS Cognotio, AWS Security Experience in debugging complex issues with a focus on object-oriented software design and development Experience with optimization techniques and algorithms Experience developing artificial neural networks and deep neural networks Previous experience working in an Agile environment, and collaborating with multi-disciplinary teams Ability to communicate and document design work with clarity and completeness Previous experience working on machine learning projects. Team player with a strong sense of urgency to meet product requirements with punctuality and professionalism Preferred Qualifications Programming Experience in Perl / Python / R / Matlab / Shell scripting Knowledge of neural networks, with hands-on experience using ML frameworks such as TensorFlow or PyTorch Knowledge of Convolutional Neural Networks (CNNs), RNN/LSTMs Knowledge of data management fundamentals and data storage principles Knowledge of distributed systems as it pertains to data storage and computing Knowledge of reinforcement learning techniques Knowledge of evolutionary algorithms AWS Certification

Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Timely customer resolution as per TAT Zero escalation Mandatory Skills: Google Cloud DevOps. Experience5-8 Years.

Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Timely customer resolution as per TAT Zero escalation

Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Timely customer resolution as per TAT Zero escalation Mandatory Skills: DevOps. Experience3-5 Years.

Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Timely customer resolution as per TAT Zero escalation Mandatory Skills: Internet of Things - IoT. Experience3-5 Years.

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver No PerformanceParameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc Mandatory Skills: TIS Service Desk.

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver No PerformanceParameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc Mandatory Skills: TIS Service Desk.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Procurement(RTP). Experience1-3 Years.

Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues.

Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: AIOPS - Dynatrace. Experience8-10 Years.

Experience- 4 to 8 years Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: UNIX SHELL PROGRAMMING. Experience3-5 Years.

Role Purpose The purpose of the role is to design, and architect VLSI and Hardware based products and enable delivery teams to provide exceptional client engagement and satisfaction. Do Define product requirements, design and implement VLSI and HARDWARE Devices. Constant upgrade and updates of design tools, frameworks and understand the analysis of toolset chain for development of hardware products. Ability to analyse right components and hardware elements to choose for product engineering or development. Ability to conduct cost-benefit analysis and choose the best fit design. Knowledge on end to end flow of VLSI including design, DFT and Verification and Hardware product development from design, selection of materials, low level system software development and verification. Needs by displaying complete understanding of product vision and business requirements Develop architectural designs for the new and existing products Part Implementation of derived solution Debug and Solve critical problems during implementation Evangelize Architecture to the Project and Customer teams to achieve the final solution. Constant analysis and monitoring of the product solution Continuously improve and simplify the design, optimize cost and performance Understand market- driven business needs and objectives; technology trends and requirements to define architecture requirements and strategy Create a product-wide architectural design that ensures systems are scalable, reliable, and compatible with different deployment options Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one Analyse, propose and implement the core technology strategy for product development Conduct impact analyses of changes and new requirements on the product development effort Provide solutioning of RFPs received from clients and ensure overall product design assurance as per business needs Collaborate with sales, development, consulting teams to reconcile solutions to architecture Analyse technology environment, enterprise specifics, client requirements to set a product solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state product features and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the product deployment and deployment Support Delivery team during the product deployment process and resolve complex issues Collaborate with delivery team to develop a product validation and performance testing plan as per the business requirements and specifications. Identifies implementation risks and potential impacts. Maintain product roadmap and provide timely inputs for product upgrades as per the market needs Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs), case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on product design and architect by writing white papers, blogs etc. Attain market referencsability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Deliver No.Performance ParameterMeasure1.Product design, engineering and implementationCSAT, quality of design/ architecture, FTR, delivery as per cost, quality and timeline, POC review and standards2.Capability development% trainings and certifications completed, mentor technical teams, Thought leadership content developed (white papers, Wipro PoVs) Mandatory Skills: Analog Layout. Experience>10 YEARS.