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Business Operations Analyst

Business Operations Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Phonepe

1 - 4 years

3 - 7 Lacs

Bengaluru

Posted:3 days ago| Platform:

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Skills Required

documentation sql process management business operations basic sql c++ c data analysis management skills software testing regression testing automation testing manual testing business analysis power bi functional testing tableau java sop jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role
We are seeking an experienced professional to join our Central Business Team as an Operations Analyst - Business Risk and Compliance for our Merchant Business. This role will serve as the primary bridge between Central Business & Merchant Operations teams, focussing on optimization of merchant onboarding, KYC & servicing processes to ensure compliance with all applicable regulations while improving operational efficiencyWhat to expect from the role

Opportunity to drive policy & implementation for risk & compliance processes across onboarding, KYC & servicing

Close collaboration with cross functional teams/stakeholders including product, engineering, legal, compliance and merchant operations

Create, streamline & automate processes for review of merchant KYC documentation for completeness, accuracy, and compliance with legal and regulatory standards.

Work with merchant operations teams to review and optimize their SOPs

Build processes/systems for validation of merchant documentation against applicable regulatory frameworks, internal policies, and industry best practices.

Stay up to date with the evolving landscape of KYC regulations to ensure ongoing compliance.

Support internal audits and assessments to maintain regulatory standards.

Ideal candidate for this role should:

Have a bachelors degree in Engineering, Law, Business, Finance, or a related field with 1-4 years of work experience

Be highly data-driven. Proficient knowledge of Excel and Basic SQL would be required

Strong program/process management skills with the ability to drive execution rigour across stakeholders

Proactive, solution-oriented, and able to work independently with minimal supervision

Ability to thrive in a dynamic and fast-changing regulatory environment.

Be obsessed with merchant experience with a strong bias for execution

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
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Business Operations Analyst