Posted:1 month ago|
Platform:
Work from Office
Full Time
Business Manager | Tele Annual and Servicing This role involves servicing of existing key customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Experience Range: 3 - 5 years Educational Qualifications: B.Tech/B.E ,and MBA/PGDM Job Responsibilities: The position holder will be managing a team of 3-4 TL's including 20-30 individuals Build and manage productive, professional relationships with clients Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Daily 08-10 meaningful telephone/video calls with clients Skills Required: Team Management , Client Services , Inside Sales , Tele Sales , B2B Inside Sales Candidate Attributes: Client handling and application of Tele-sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customer Team Management & Interpersonal skill Data Interpretation & Reports Management MBA from Tier 1 and Tier 2 College 2-5 yrs of experience in Inside Sales / Service/ Retention Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience )
IndiaMART
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