Business Manager - Design & Ops

As a Business Manager of Design and Operation at Livspace, you will play a crucial role in managing partners (Franchise Owners) and their teams in the sales, design processes, and operational communication. Your responsibilities will include helping partners optimize their sales funnel management to achieve higher conversion rates and managing the designing of 12 to 15 projects month-on-month. You will be overseeing the work output of partners and teams for 5 stores, assisting in hiring Interior Designers by conducting technical interviews, and training designers to achieve predictable sales and design output. Customer experience and relationship management will also be a key part of your role. In this position, you will collaborate with Category teams and cross-functional teams to gather market feedback, manage the design and site delivery team, and ensure the performance of delegated responsibilities. You will guide and coordinate with vendors and business partners to ensure the successful completion of projects. To be successful in this role, you should have a degree in Architecture or Interior Design with a post-graduation in Project Management/Construction Management, preferably from a Tier I institute. Additionally, a minimum of 5 years of experience in the building construction industry is required. You should possess knowledge of individual trades and subcontractors relevant to interior fit-outs and be a tech-savvy professional with a track record of successfully adopting digital and technology initiatives. The ability to thrive in a fast-paced environment without compromising on quality and customer satisfaction, as well as the capacity to work well under pressure and independently, are essential qualities for this position.,