Business Intelligence Analyst

Role Purpose

To support business growth and operational excellence by conducting strategic reviews with vertical leads, analyzing financial performance including Profit & Loss statements, and delivering insights through in-depth market research to guide decision-making in the logistics industry.

Key Responsibilities

1. Business Reviews & Stakeholder Engagement

• Conduct structured review meetings quarterly and monthly with vertical/business unit heads to evaluate performance.
• Identify gaps, risks, and opportunities in each vertical and provide actionable insights.
• Develop performance dashboards and review templates for consistency across verticals.
• Document minutes of review meetings and follow up on key action points.

2. Financial Analysis Profit & Loss

• Analyze monthly/quarterly Profit & Loss statements for each vertical.
• Track revenue, margins, cost elements, and operational KPIs.
• Highlight financial variances and prepare management reports with insights and recommendations.
• Work closely with the Finance team to validate data and ensure alignment with business drivers.

3. Market Research & Competitive Intelligence

• Conduct regular research on logistics trends, customer segments and pricing benchmarks.
• Monitor competitor activity including service offerings, expansions, and strategic moves.
• Prepare comprehensive reports on market positioning and strategic fit of business initiatives.
• Support strategic planning and go-to-market strategies with data-driven insights.

4. Reporting & MIS

• Prepare business performance reports, dashboards, and presentations for leadership reviews.
• Support ad-hoc data analysis requests from leadership and operations.
• Maintain business intelligence tools and ensure timely and accurate reporting.

5. Process Improvement & Strategic Support

• Collaborate with operations and sales teams to identify process bottlenecks and recommend solutions.
• Assist in business case preparation for new projects, investments, or initiatives.
• Track implementation of strategic initiatives and measure outcomes.

Key Skills & Competencies

• Strong analytical and financial acumen
• Excellent communication and presentation skills
• Business review, facilitation and stakeholder management
• Proficiency in Excel, Power BI/Tableau, and business reporting tools
• Good understanding of logistics operations, supply chain dynamics, and industry economics
• Research and data interpretation skills
• Detail-oriented with a strategic mindset