Business Development and Operations Manager

2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

This dual-role position involves spearheading business development to acquire new clients and partnerships, particularly in the wedding and events space, while also managing front-end catering operations to ensure seamless event execution and client satisfaction. Key Responsibilities: Business Development: - Identify and pursue new business opportunities in the weddings, corporate, and private events sectors. - Build and maintain relationships with wedding planners, event managers, venues, and agencies. - Develop proposals, pricing models, and service packages tailored to client needs. - Conduct market research to identify trends and opportunities for expansion. - Represent the brand at industry events, exhibitions, and networking platforms. - Drive lead generation, follow-ups, and conversion strategies. Front-End Operations: - Serve as the main point of contact for clients from onboarding through event completion. - Oversee event-day catering logistics including staffing, setup, guest service, and food presentation. - Coordinate with kitchen/back-end teams to ensure menu execution matches client expectations. - Supervise front-line staff and ensure high standards of hygiene, presentation, and customer service. - Troubleshoot operational challenges in real-time during events. - Maintain a high level of client satisfaction and collect feedback post-event. Requirements: - Proven experience in business development or sales, preferably in catering, hospitality, or events. - Strong operational experience managing on-site catering or hospitality teams. - Excellent communication, negotiation, and interpersonal skills. - Organized, detail-oriented, and able to multitask under pressure. - Availability to work flexible hours, including weekends and evenings. - Passion for food, hospitality, and creating premium client experiences. What We Offer: - Competitive salary with performance-based incentives. - Opportunities for professional growth and leadership. - A collaborative and vibrant team environment. - Involvement in exciting and high-profile events and weddings. Job Types: Full-time, Fresher, Internship Contract length: 24 months Benefits: - Flexible schedule - Food provided Schedule: - Day shift - Evening shift - Weekend availability Performance bonus Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person,

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