Business Analyst

Grasko Solutions, a subsidiary of Kanrad Technologies Inc. (Kantime Inc.), is a pioneering technology company specializing in providing cutting-edge solutions to the Home Health Care sector in the United States. Established in 1997, our headquarters is situated in the heart of Silicon Valley, California. Our flagship product, KanTime. We are seeking a highly motivated and skilled Business Analyst to join our healthcare product company. As a Business Analyst, you will play a crucial role in bridging the gap between our business needs and technical solutions. Your primary focus will be on gathering and analyzing requirements, documenting specifications, and collaborating with cross-functional teams to ensure the successful delivery of our healthcare product (Kantime). Education - candidates must be highly educated. Master degree is mandatory. Most preferred is BE/BTech + MBA. PhD candidates in case if available is also a good choice for this. Job Responsibilities: Interact with US customers and understand customer requirements and prepare BRD and work along with the product development team for the execution. Minimum of 5 years of experience as a Business Analyst in a healthcare product company or related industry. Programming Experience: Proficiency in at least one programming language (e.g., Python, Java, C#, etc.) to understand technical aspects and collaborate effectively with the development team. Convert project requirements to stories and manage product backlog in JIRA Partnering with key stakeholders to understand, troubleshoot, and resolve customer issues. Also responsible for issue tracking through the Logging of support tickets, providing feedback to stakeholders on issue status, and issue resolution/closure. May interface with external Vendors and internal IT staff. The role is responsible to define any enablement requirements (various customer service tools), identify change impact assessments (CIA) and communicate impacts to the Technical Program Managers and Services Owners of those tools. Prioritize requirements from various stakeholders. Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders Required Skills: BE & MBA with 3 years of experience Product Management, Marketing Sales and Business Analytic skills preferred Familiarity with enterprise IT systems & databases especially Cloud-based technologies Candidates must be action oriented, proactive, able to multitask, and set a demanding pace of execution. Strong customer service, business partnership, and interpersonal skills will be essential. Prior experience in requirements development, testing, PowerBI, Ms Excel and analytic skills to provide insights from data and represent graphically will be beneficial. Ability to work across teams to clarify requirements and manage progress to plan. Knowledge of JIRA.