Business Analyst (ATSM: Air Traffic Staff Management)

3 - 5 years

0 - 1 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Key Responsibilities:

  • Data Analysis & Reporting:

  • Gather, analyze, and interpret air traffic staffing data from multiple sources to support operational decision-making.
  • Develop and maintain dashboards and reports for key performance indicators (KPIs), resource utilization, staffing requirements, and workload distribution.
  • Identify trends and areas for improvement in staff management and operational efficiency.
  • Staffing and Resource Optimization:

  • Collaborate with air traffic control managers to analyze current staffing levels and ensure appropriate allocation of resources across air traffic zones.
  • Recommend staffing adjustments based on workload analysis, peak traffic periods, and regulatory requirements.
  • Assist in workforce forecasting and planning to ensure adequate staffing levels for all shifts and contingencies.
  • Process Improvement:

  • Evaluate existing air traffic staff management processes, identify bottlenecks, and recommend process improvements to enhance efficiency.
  • Develop, test, and implement new processes or systems to streamline staff allocation, scheduling, and performance tracking.
  • Stakeholder Collaboration:

  • Work closely with ATC operations, human resources, scheduling teams, and external stakeholders to gather requirements and ensure the smooth coordination of staffing efforts.
  • Facilitate meetings and communication across departments to ensure alignment on staffing needs, schedules, and performance targets.
  • Regulatory Compliance:

  • Ensure staffing solutions comply with aviation industry regulations, including working hour limits, shift patterns, and safety guidelines.
  • Maintain awareness of changes to relevant policies, procedures, and regulations affecting air traffic staff management.
  • Forecasting & Planning:

  • Utilize historical data and predictive models to forecast future staffing requirements based on projected traffic volumes and airspace management needs.
  • Collaborate with the team to build long-term staffing plans that align with operational goals and growth projections.
  • Technology and System Support:

  • Support the implementation and optimization of scheduling, staffing, and resource management software/tools.
  • Troubleshoot and resolve issues with ATSM systems to ensure seamless operations.
  • Performance Monitoring:

  • Track staff performance and workload distribution to ensure optimal efficiency and minimize fatigue or errors.
  • Develop metrics to assess the effectiveness of staffing models and propose adjustments where needed.

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