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1.0 - 6.0 years
2 - 4 Lacs
Pune
Work from Office
About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal What makes you a good executive at Navi? Ability to learn Being disciplined Communicating well How would your role at Navi Look Like? Follow-up with customers for recovery of overdue amounts through field visits to customers address Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App Ensure that the weekly/monthly collection target is met Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner What are some of the good to have skills for this role? Any education background 1 - 5 years of experience in collections ,sales or Field operations role. Fluent and proficient in communication in the local language Take responsibility of effectiveness and timely completion of work Understanding of the Loan process and documents as informed in training Planning, organizing, and time management skills along with the ability to prioritize tasks/visit Perks and benefits PF ESI Mediclaim On-Roll Job DRA Training Provided by Company
Posted 1 week ago
3.0 - 7.0 years
2 - 5 Lacs
Visakhapatnam
Work from Office
Role & responsibilities We are looking for an experienced and results-driven Collections Manager to lead collections for unsecured personal loans and business loans . The ideal candidate will have hands-on experience in managing both in-house teams and external collection agencies/vendors . This role requires strong leadership, compliance awareness, and the ability to drive recovery performance while maintaining a customer-centric approach. Key Responsibilities: Lead and manage end-to-end collections for unsecured personal and business loan portfolios. Develop, implement, and monitor collection strategies to reduce delinquency and improve recovery rates. Manage a team of in-house collection officers and ensure daily, weekly, and monthly performance targets are met. Oversee and coordinate with third-party collection vendors/agencies across multiple geographies. Monitor vendor performance, ensure adherence to SLAs, and take corrective action where necessary. Ensure collections processes are compliant with regulatory and company standards, including fair practices and data privacy norms. Analyze portfolio performance, bucket-wise delinquency trends, and suggest process improvements. Collaborate with credit, legal, and operations teams to resolve disputes, handle escalations, and pursue legal recovery when required. Provide MIS reports and dashboards to senior leadership with insights and recommendations. Train and motivate team members to maintain high standards of collection efficiency and customer interaction. Qualifications and Skills: Bachelors degree in Finance, Business, or a related field. MBA or equivalent preferred. 48 years of experience in retail loan collections, with at least 23 years in managing unsecured loans. Proven experience in managing both in-house collection teams and external vendors. Strong knowledge of collections strategy, skip tracing, and legal recovery processes. Preferred candidate profile
Posted 1 week ago
2.0 - 7.0 years
1 - 2 Lacs
Jagdalpur
Work from Office
Role & responsibilities : Taking care of collection and recovery in Consumer Durable portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring adherence to processes, compliance and audit related activities. No delay in deposition. Key Responsibilities : Responsible for collection efficiency on timely manner. Responsible for Effective Cost Management. Understanding & Managing Healthy Portfolio. Mandatory Skills : Graduate 3 - 4 yrs experience in consumer durable Good communication and pleasing personality. High level of Self Drive/Enthusiasm.
Posted 1 week ago
0.0 - 5.0 years
2 - 2 Lacs
Madurai, Manamelkudi, Kamuthi
Work from Office
Age: 20 to 30 yr - Preferences Role & responsibilities Collection of over dues from the delinquent customers for the assigned portfolio, prioritizing collections as per the pendency and bucketing list received Follow up with customers for over due account settlement with special emphasis on collection of multiple EMIs for bringing the account to regular Serving notices and assisting in closure of the cases Preferred candidate profile Qualification: 12th, Diploma, Graduation Age: 20 to 33 yr - Preferences Male candidates with Two wheelers, Driving license & Smart phone will be preferred. Interested candidate send resume to WhatsApp No 9611483830 or mail to ageo@ltfs.com
Posted 1 week ago
5.0 - 7.0 years
5 - 7 Lacs
Chennai
Work from Office
Role & responsibilities Manage a team responsible for collections, focusing on shrinkage and attrition reduction. Oversee the entire collection process from dialing to recovery, ensuring timely payments. Handle escalations effectively to minimize bucket risks and maintain high levels of customer satisfaction. Analyze data using Excel to identify trends and areas for improvement in collections management. Develop strategies to reduce delinquencies and improve overall performance metrics
Posted 1 week ago
2.0 - 5.0 years
2 - 3 Lacs
Chennai
Work from Office
Manage a team of collection agents to achieve daily targets through outbound calls, dialers, and bucket handling. Oversee the entire collections process from initial contact to final recovery, ensuring timely resolution of customer queries and issues. Develop strategies to reduce shrinkage rates by identifying areas for improvement in the collections process. Collaborate with other teams to resolve complex cases that require escalation or special attention. Analyze performance metrics such as AHT, Shrinkage, Attrition, CSat etc. to optimize team efficiency.
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Chennai, Coimbatore, Vellore
Work from Office
Responsibilities Contacting delinquent borrowers: Initiating contact via phone, email, mail, or sometimes even in-person visits to discuss overdue payments and find solutions. Negotiating repayment plans: Working with borrowers to establish feasible payment schedules or debt settlements, considering their financial circumstances and company guidelines. Maintaining accurate records: Documenting all communication, payments received, and repayment arrangements accurately and meticulously in tracking software and databases. Monitoring accounts: Identifying overdue payments, tracking account status, and escalating cases to management when necessary. Ensuring compliance: Adhering to relevant laws, regulations (like the Fair Debt Collection Practices Act (FDCPA)), and company policies during the debt recovery process. Resolving disputes and inquiries: Addressing customer complaints and questions professionally and courteously. Collaborating with other departments: Working with accounting, legal, and risk management teams to resolve issues related to overdue accounts and facilitate payment collection. Initiating legal action: If necessary, instituting legal proceedings to recover outstanding debts when other collection efforts are exhausted. Preferred candidate profile Interested in to field Collections - Loans Minimum 6 months Experienced into Sales / Collections - Banking products. CIBIL score not less than 700 12th Pass candidates also eligible for this role.
Posted 1 week ago
2.0 - 5.0 years
3 - 4 Lacs
Ludhiana, Amritsar
Work from Office
Role & responsibilities To Manage and ensure delinquency related parameters (Including collections efficiency, roll forward/roll back%, are within targets for all buckets) Ensure legal guidelines and audit queries are complied with. Ensuring adequate Feet on Street/Agencies availability area wise/bucket wise/segment wise. Manage productivity by fixing productivity parameters and weekly review with the collection executives. Ensuring background and reference check of Collection Executives being appointed. Preferred candidate profile Managed collections at regional level for Large bank,NBFC or other Financial Institutions Candidate should have Strong analytical, technical and Statistical skills Strong knowledge and understanding of financial services and products Candidate should have Project Management Skills Perks and benefits Salary will be in the range of Rs.3.50 lks to 4.25 lks + Quaterly Incentives + Annual Bonus + PF + Gratuity + Mediclaim Cashless Benefits DRA Certificate will be an added advantage Ludhiana - Mail ID :- hrlud@muthootgroup.com, Contact Number:- 8129653063 Amritsar - Mail ID:- hrasr@muthootgroup.com. Contact Number:- 7814744574
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Bharuch, Bhavnagar, Vapi
Work from Office
We are looking an experienced Collection Manager to join our team. As a Collection Manager, you will be responsible for managing and recovering overdue accounts in the mortgage sector. Min 1 year exp in Housing Collection Know all buckets. Cibil 700+
Posted 1 week ago
4.0 - 9.0 years
4 - 8 Lacs
Panipat, Sonipat, Kurukshetra
Work from Office
This is regarding a Job Opportunity for a leading NBFC Designation- Area Head Collections (Two Wheeler) Experience- 4-10 Years Location- Haryana (Sonipat, Kurukshetra, Panipat) Role & responsibilities: Lead collections for Two-Wheeler loan portfolios across assigned regions (0180 DPD). Manage field teams and third-party agencies to drive daily recovery efforts. Monitor team productivity and ensure achievement of collection targets. Review portfolio trends and implement strategies to reduce delinquencies. Ensure compliance with regulatory norms and ethical recovery practices. Oversee skip tracing, repossession, and resolution of high-risk accounts. Prepare and analyze MIS reports for performance tracking. Collaborate with legal and repo teams for critical account closures. If this opportunity excites you, share your CV on ayushik@thepremierconsultants.com
Posted 2 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
Tiruchirapalli
Work from Office
Roles and Responsibilities Manage a team responsible for collection of outstanding dues from customers. Oversee daily operations to achieve targets and improve collections efficiency. Develop strategies to reduce delinquency rates and increase customer payments. Ensure compliance with regulatory requirements and internal policies. Analyze data to identify trends, opportunities, and areas for improvement.
Posted 2 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Chidambaram
Work from Office
Roles and Responsibilities Manage field collections, ensuring timely recovery of dues from customers. Conduct NPA (Non-Performing Asset) visits to identify potential issues and implement strategies for improvement. Handle bucket management, including tracking and resolving write-off cases. Oversee hard bucket management, focusing on efficient debt recovery processes. Ensure compliance with regulatory requirements and internal policies during all aspects of collections.
Posted 2 weeks ago
3.0 - 5.0 years
13 - 15 Lacs
Bengaluru
Work from Office
Overview Role:-QA Automation-Sr Analyst Skiils:-Python, Selenium, CI/CD Pipeline & Jira Location-Bangalore/Hyderabad & Chennai Work Model-Hybrid Annalect is currently seeking an Automation QA to join our dynamic and Innovative Technology team. As an Automation QA, you will be a key contributor to our software development and quality assurance efforts, specializing in the design, development, and execution of automated test scripts. This role requires a skilled professional with a strong background in software testing, automation technologies, and a commitment to ensuring the delivery of high-quality software solutions. This role provides an exciting opportunity for a skilled Software Testing Automation Analyst to contribute to the delivery of high-quality software solutions. The successful candidate will play a crucial role in optimizing testing processes, implementing automation solutions, ensuring software reliability, and supporting the overall quality assurance strategy of the organization. Responsibilities Ability to independently develop and execute automation scripts using Selenium Python Executes automated test scripts and report defects, ensuring that the product meets quality standards and adheres to defined requirements Collaborates with the QA team and other stakeholders to create detailed, comprehensive test plans that align with project goals and objectives Setup automation testing standards & help to build fully automated testing pipeline Design and Develop QA automation framework design, development, execution, and maintenance Sets up and maintains test environments, including configuring hardware, software, and test data as needed for test execution. Create, enhance, debug, Maintain and execute automated test suites across test environments and share automation test reporting specifying quality risks Conducts performance and load testing to identify bottlenecks and areas for optimization. Expertise in Selenium built automation framework like pytest from scratch to aid with regression and other repeatable tests. Identify and leverage tools for automated solutions best suited for testing needs Cross-browser testing and Parallel execution of Test cases Qualifications Required Skills: 3-5 years of experience in automation testing Testing web-applications using Selenium WebDriver Expertise in Python coding skills Experience in testing framework like Pytest and Robot Strong debugging and troubleshooting skills Knowledge of Jenkins CI/CD, Bamboo/Team city, GitHub, bit bucket or similar tool Knowledge of API testing /API Automation Knowledge of test management tool Jira Experience of working in Agile Testing Methodology. Knowledge in POSTMAN for API testing Good understanding in cloud as AWS or GCP
Posted 2 weeks ago
3.0 - 8.0 years
5 - 8 Lacs
Kanpur, Lucknow, Ahmedabad
Work from Office
Role & responsibilities Job Summary: The Collections Manager will be responsible for overseeing the collections process for business loans. This role involves managing a team of collections officers, developing and implementing strategies to minimize delinquency, and ensuring compliance with regulatory requirements. The ideal candidate will have strong leadership skills, a deep understanding of credit risk management, and a proven track record in collections. Key Responsibilities: Lead and manage the collections team to achieve monthly and quarterly targets. Develop and implement effective collections strategies to minimize delinquency and bad debt. Monitor and analyze collections performance, providing regular reports to senior management. Ensure compliance with all regulatory requirements and company policies. Handle escalated collections cases and negotiate payment plans with borrowers. Collaborate with other departments, such as credit and legal, to resolve complex cases. Conduct regular training and development sessions for the collections team. Maintain accurate records of collections activities and borrower communications. Identify and implement process improvements to enhance efficiency and effectiveness.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 8 Lacs
Pune, Bangalore Rural, Bengaluru
Work from Office
Role & responsibilities Job Summary: The Collections Manager will be responsible for overseeing the collections process for business loans. This role involves managing a team of collections officers, developing and implementing strategies to minimize delinquency, and ensuring compliance with regulatory requirements. The ideal candidate will have strong leadership skills, a deep understanding of credit risk management, and a proven track record in collections. Key Responsibilities: Lead and manage the collections team to achieve monthly and quarterly targets. Develop and implement effective collections strategies to minimize delinquency and bad debt. Monitor and analyze collections performance, providing regular reports to senior management. Ensure compliance with all regulatory requirements and company policies. Handle escalated collections cases and negotiate payment plans with borrowers. Collaborate with other departments, such as credit and legal, to resolve complex cases. Conduct regular training and development sessions for the collections team. Maintain accurate records of collections activities and borrower communications. Identify and implement process improvements to enhance efficiency and effectiveness.
Posted 2 weeks ago
2.0 - 6.0 years
2 - 3 Lacs
Bangalore Rural, Bengaluru
Work from Office
Role & responsibilities • Conduct field visits to customers with overdue payments to ensure timely recovery. • Follow up with defaulting customers and negotiate repayment plans or settlements. • Educate customers about payment schedules, overdue charges, and settlement options . • Identify and resolve customer disputes to improve repayment rates . • Encourage customers to use digital payment methods for ease of transaction. • Track and locate absconding or unresponsive customers using field intelligence . • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases • Maintain and update daily collection reports, payment records, and field visit logs. Preferred candidate profile Experience: 2+ years in field collections, loan recovery, or credit management, preferably in 3-Wheeler EV vehicle finance. • Strong negotiation and persuasion skills to handle difficult customers. • Willingness to travel extensively within the assigned region • Fluency in local language along with Hindi/English is preferred. • Must have a valid driving license and own vehicle for field visit
Posted 3 weeks ago
3.0 - 8.0 years
5 - 8 Lacs
Hubli, Hyderabad, Bengaluru
Work from Office
Role & responsibilities Job Summary: The Collections Manager will be responsible for overseeing the collections process for business loans. This role involves managing a team of collections officers, developing and implementing strategies to minimize delinquency, and ensuring compliance with regulatory requirements. The ideal candidate will have strong leadership skills, a deep understanding of credit risk management, and a proven track record in collections. Key Responsibilities: Lead and manage the collections team to achieve monthly and quarterly targets. Develop and implement effective collections strategies to minimize delinquency and bad debt. Monitor and analyze collections performance, providing regular reports to senior management. Ensure compliance with all regulatory requirements and company policies. Handle escalated collections cases and negotiate payment plans with borrowers. Collaborate with other departments, such as credit and legal, to resolve complex cases. Conduct regular training and development sessions for the collections team. Maintain accurate records of collections activities and borrower communications. Identify and implement process improvements to enhance efficiency and effectiveness.
Posted 3 weeks ago
1.0 - 5.0 years
1 - 1 Lacs
Kolkata
Work from Office
Collection Tele Caller Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates
Posted 3 weeks ago
5.0 - 10.0 years
3 - 7 Lacs
Nashik, Pune
Work from Office
Job Title: Regional Portfolio Manager Collections Location: Pune & Nashik | Employment Type: On-roll Key Responsibilities: Lead and manage regional collections team across all buckets. Recruit, train, and monitor team (ACM/RCM/CM/CO etc.). Drive recovery in Skip, NIP, and Legal cases. Ensure timely DCR submission (self + team). Maintain compliance and accurate documentation. Coordinate with legal, ops, and external agencies. Achieve recovery targets and improve portfolio quality. Requirements: Graduate with 5+ years in collections. Strong team leadership & recovery skills. Knowledge of collections laws, MIS, and legal process. Good communication, reporting, and field coordination. Contact: Ami Soni ta_hr14@mas.co.in | WhatsApp: 8511015682
Posted 3 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Karnal
Work from Office
Role & responsibilities To Manage and ensure delinquency related parameters (Including collections efficiency, roll forward/roll back%, are within targets for all buckets) Ensure legal guidelines and audit queries are complied with. Ensuring adequate Feet on Street/Agencies availability area wise/bucket wise/segment wise. Manage productivity by fixing productivity parameters and weekly review with the collection executives. Ensuring background and reference check of Collection Executives being appointed. Preferred candidate profile Managed collections at regional level for Large bank,NBFC or other Financial Institutions Candidate should have Strong analytical, technical and Statistical skills Strong knowledge and understanding of financial services and products Candidate should have Project Management Skills Perks and benefits Salary will be in the range of Rs.3.50 lks to 4.25 lks + Quaterly Incentives + Annual Bonus + PF + Gratuity + Mediclaim Cashless Benefits DRA Certificate will be an added advantage Contact Number:- 8129602205 Mail ID:- anoop.nair@muthootgroup.com
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- SBI Dhruva Collection X Bucket Work From Office Shifts Timing: - Day Shift Preferred candidate profile SBI Dhruva Qualification - GRADUATES Experience - 6 months collection Experienced Salary - 16.5k in hand + CTC Shift timing - 8 am to 8 pm (any 9 Hrs shift) 1 Rotational Weekly off. Working days - 6days Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini :- 9923656681
Posted 3 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Panipat, Hisar, Karnal
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Haryana. Location Karnal Panipat Hisar Sirsa Yamuna Nagar Ambala Narwana Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing Hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Jatin Yadav (HR)-7303535726 Email Id-hr.haryana@seedsfincap.comRole & responsibilities Preferred candidate profile
Posted 3 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Parbatsar, Beawar, Ajmer
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Rajasthan. Location • Kishangarh Renwal • Parbatsar • Didwana • Bijainagar • Ajmer • Dudu • Beawar Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Nikhat Fatima (HR)-9218088212 Email Id-nikhat.fatima@seedsfincap.com
Posted 3 weeks ago
0.0 - 4.0 years
0 - 3 Lacs
Dehradun, Modinagar, Meerut
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Uttar Pradesh. Location Saharanpur Moradabad Bijnor Meerut Roorkee Bulandshahr Hapur Meerut Khatauli Parikshitgarh Modinagar Gajraula Garh Mukteshwar Gulaothi Dehradun Chandpur Amroha Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 5. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Shashank (HR)-9218099577 Email Id-hr.hapur@seedsfincap.com
Posted 3 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Kushinagar, Gorakhpur, Sitamarhi
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in UP East & Bihar. Location • Gorakhpur • Kushinagar • Sitamarhi • Gopalganj • Bettiah • Motihari • Muzaffarpur Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Sandeep Kumar (HR)-9821401592 Email Id-hr.upeast@seedsfincap.com
Posted 3 weeks ago
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