Branch Manager For Agency Channel of Health Insurance Company

4 - 9 years

7 - 11 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

To lead and manage the health insurance agency branch operations by recruiting, training, and developing agents/advisors, driving business growth, and ensuring compliance with company policies and industry regulations.

Key Responsibilities:

1. Business Development & Sales

  • Achieve branch sales targets for health insurance policies through agency channel.
  • Develop and execute local sales strategies to increase market share.
  • Identify potential markets and promote new product launches.
  • Monitor competition and provide market feedback to head office.

2. Agency Recruitment & Management

  • Recruit qualified insurance agents and advisors.
  • Provide ongoing training, mentoring, and performance management for agents.
  • Monitor daily activity and productivity of the agency team.
  • Ensure high agent retention and satisfaction.

3. Team Leadership

  • Lead and manage the branch agency team, including administrative staff.
  • Foster a performance-driven, customer-centric work culture.
  • Organize regular team meetings and development sessions.

4. Compliance & Operations

  • Ensure adherence to IRDAI guidelines and company policies.
  • Maintain accurate documentation and policy issuance processes.
  • Monitor risk, fraud, and regulatory requirements in branch operations.

5. Customer Service

  • Resolve client queries, complaints, and escalations promptly.
  • Ensure high levels of customer satisfaction through quality service.

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