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5.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: Microsoft Bitlocker. Experience5-8 Years.
Posted 1 hour ago
3.0 - 8.0 years
9 - 13 Lacs
Pune
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Management and Solutions Practitioner, you will provide expertise and general administrative space and service support for Accenture people and businesses globally. Your typical day will involve collaborating with various teams to ensure that workplace solutions are effectively implemented, addressing any service-related inquiries, and contributing to the overall enhancement of workplace environments. You will engage with stakeholders to understand their needs and provide tailored solutions that foster a productive work atmosphere. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between teams to ensure alignment on workplace initiatives.- Analyze feedback from users to improve service delivery and workplace solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Management.- Strong understanding of workplace management tools and software.- Experience with service desk operations and support.- Ability to troubleshoot and resolve technical issues related to macOS.- Familiarity with asset management and inventory control processes. Additional Information:- The candidate should have minimum 3 years of experience in Apple macOS Management.- This position is based at our Pune office.- A any graduate is required. Qualification any graduate
Posted 1 day ago
1.0 - 4.0 years
1 - 2 Lacs
Rewari, Bawal, Alwar
Work from Office
Looking for Customer Support Engineer Company Name: Fourth Dimension Technologies Pvt Ltd Job Description: Location : Bawal - Rewari District Good Communication Skill(English & Hindi) . Handling desktop (outlook, antivirus, basic networking, hardware /OS / Applications troubleshooting). Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Candidate should be willing to work on 24/7 shifts and 6 working days in a week. Only Male candidates can apply. Only immediate joiners can apply. Contact : 6381386240 Email : adithiya.a@fourdtech.co.in
Posted 5 days ago
2.0 - 4.0 years
3 - 4 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
Job description OS installation from USB devices or network boot, VPN client configuration and support for remote users, Password reset, expiry, new users, deletion of users in active directory, Printer installation, configuration and support - both USB & Network, Hardware trouble shooting of desktops & laptops, Knowledge of components like hard disk, rams, processors, motherboard in computer, Ticketing tool for call logging & call analysis, Follow-up with end users to provide status updates, Coordination with hardware vendors (Dell, Lenovo, HP etc) for online support, Maintaining IT Asset inventory, Coordinate with vendors to procure IT related equipments or peripherals, Antivirus support, Remote session for out of office users, Familiar with Windows OS & MS Office, Email setup in MS Outlook (IMAP & POP account knowledge), Basic network troubleshooting like LAN & Wi-Fi, User data backup & restore, Ms office O365 support & experience in teams & Onedrive, Setting up laptop with projector & conferencing equipments Basic support on Macbook & other Apple devices. MDM (Intune exp) VDI (any citrix or VM) Interested candidate can share their updated resume on below contact No along with below details. Vrushali (HR) Mobile (Whatsapp) No. - 9920105763 ------------- Complete Name - Age - Education Qualification - Technical Qualification - Total IT Experience - Working status - Notice period - Last working day (if not working or serv notice period) - Currently living in - IT career started - Current annual CTC - Current monthly in hand - Expected annual CTC - Married/ Unmarried - Vaccination status - Physical Disability - Availability for face to face interview (Y/N) -
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Ahmedabad
Work from Office
Work Location: Ahmedabad Looking for Immediate joiners Please share your updated profile to sugantha.krishnan@acldigital.com Role & responsibilities Maintaining the security and stability of an organization's IT infrastructure by ensuring timely deployment of security patches and updates, and managing antivirus software. Responsibilities include overseeing antivirus updates, managing device compliance, and responding to potential malware threats. Patch management involves managing upgrades, updates, and patching for software and applications across all endpoints, ensuring compliance with security requirements. Key Responsibilities: Antivirus Management: Overseeing antivirus updates, managing device compliance, and responding to potential malware threats. Patch Management: Managing upgrades, updates, and patching for software and applications across all endpoints, ensuring compliance with security requirements. Security Compliance: Ensuring all systems are up-to-date with the latest security patches, feature updates, and bug fixes. Software Inventory: Maintaining an inventory of patches for software and systems in use, ensuring they are up to date and applied regularly. Testing and Deployment: Testing patches in a pilot group of computers before deploying them to production machines. Monitoring, Reporting and Documentation: Continuously monitoring systems for missing patches, tracking deployment status and preparing reports for IT management and auditors, documenting the patch management process. Provide First-Line IT Support: Assign IT HelpDesk Tickets, Answer phone calls, emails and chat inquiries from end-users. Troubleshooting: Assisting user with resetting their password, troubleshooting a printer issue, or guiding them through installing a new software application. Troubleshooting end-user workstation issues (software/hardware) remotely. Identity and Access Management: Handling leavers/joiners/update activities for endpoints in Active Directory/LDAP/SSO. Collaboration: Collaborating with other IT teams and stakeholders to ensure effective patch management.
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Min 1 Yr Exp Into Technical Support International Voice Any Graduate Work From Office 24*7 US Shift 5 Days Working Interview - Virtual Immediate Joiners Location - Bangalore Kindly share your resume on this number - 9257669383 (Harsha) Perks and benefits Allowances Incentives Both way cab 7 day accomod.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Jamnagar
Work from Office
Job Title: Desktop Support Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace hardware components for branded systems (Dell, HP, Lenovo, etc.). Coordinate internet connectivity issues (leased line/broadband). Support and collaborate with the helpdesk engineer team for escalated issue resolution. Required Skills & Experience: Proven experience in hardware troubleshooting and network support. Strong understanding of Ethernet and network cabling. Experience with IT service management and remote desktop tools. Familiarity with engineering application support.
Posted 2 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
International Technical Voice Support Graduate with min 1 year exp into Identity & Access Mgt (IAM Tool) CTC- 4 to 6 LPA WFO-5 Days working Both side cab 24*7 Shifts Location-Pune & Bangalore Immediate Joiners Only
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Technical support (International) Min 1 yr exp into Technical Support (International) CTC - Up to 4 LPA + Variables Any Graduate (Mandate) 24*7 Shifts (US) 5 days working, WFO Both way cab Location - Hinjewadi, Pune Number - 7023955677 (HR Kajal)
Posted 3 weeks ago
8.0 - 12.0 years
16 - 21 Lacs
Hyderabad
Work from Office
Designed and led EUC solutions with Intune and Windows 10/11, implemented MDM/MAM strategies, managed security policies, optimized GPOs/scripts, aligned with security standards, drove OS lifecycle, evaluated tech, and supported EUC engineering.
Posted 3 weeks ago
2.0 - 7.0 years
2 - 2 Lacs
Ahmedabad, Surat
Work from Office
Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset Strong knowledge of windows & MAC operating system environment Good technical skills in solving server related issues Knowledge of DNS, DHCP, TCP/IP, Networking Good knowledge on MacBook support Knowledge of WDS (Windows Deployment Service) Knowledge of Outlook, O365 & exchange Knowledge of group policy creation and modification Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)
Posted 3 weeks ago
1.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Desktop support L2, Outlook, O365 skills, MS Teams, bit locker, SCCM client, Antivirus Required Candidate profile samiksha@peshr.com 749844998 2 Years Experience Location - Bangalore Mandatory Experience in Sccm Client, Bit Locker, O365 Skills
Posted 3 weeks ago
1.0 - 6.0 years
0 - 2 Lacs
Noida, Gurugram
Work from Office
Knowledge of ticketing tool , Bitlocker , Sccm , Outlook Troubleshooting , Os installation. Immediate Joiner Good Communication and excellent Technical .
Posted 3 weeks ago
1.0 - 4.0 years
0 - 3 Lacs
Gurugram, Manesar
Work from Office
Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge
Posted 4 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Technical Voice Process | Service Desk Criteria-Any Grad with min 1 year exp in Int. Technical Support/Service Desk CTC-4 to 6 LPA + Variables WFO-5 Days Working 24*7 Shifts Immediate Joiner Location-Bangalore & Pune Excellent Comms Required
Posted 4 weeks ago
0.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
Min 1 Yr Exp Into Technical Support International Voice Any Graduate WFO 24*7 US Shift Both Way Cab 5 Days Working Interview - Virtual Notice - Immediate Joiner Location - Pune Share resume on: 8905959447(Surbhi) Perks and benefits CTC - 4LPA Incentives Allowances Both way cab's
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Technical Support International Voice Min 1 Yr Exp Into Technical Support International Voice Only Tech Graduate WFO 24*7 US Shift 5 Days Working Interview - Virtual Notice - Immediate Joiner Location - BLR Do Share resume on: 9257669383(Harsha) Perks and benefits Night allowances Incentives Both way cab facility
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Dahej
Work from Office
Job Title: IT Helpdesk/Desktop Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace hardware components for branded systems (Dell, HP, Lenovo, etc.). Coordinate internet connectivity issues (leased line/broadband). Support and collaborate with the helpdesk engineer team for escalated issue resolution. Required Skills & Experience: Proven experience in hardware troubleshooting and network support. Strong understanding of Ethernet and network cabling. Experience with IT service management and remote desktop tools. Familiarity with engineering application support.
Posted 1 month ago
3 - 8 years
9 - 13 Lacs
Hyderabad
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage and maintain Apple macOS systems efficiently. Troubleshoot and resolve technical issues related to Apple macOS devices. Implement security measures to protect Apple macOS systems. Collaborate with team members to enhance workplace service delivery. Stay updated with the latest Apple macOS management trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Apple macOS Management. Strong understanding of Apple device management. Experience in deploying and managing Apple devices in an enterprise environment. Knowledge of Apple device security best practices. Familiarity with Apple device enrollment and configuration. Good To Have Skills: Experience with JAMF Pro. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Hyderabad office. A any graduate degree is required. Qualification any graduate
Posted 1 month ago
3 - 8 years
9 - 13 Lacs
Hyderabad
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Your typical day will involve ensuring smooth operations and support for workplace management solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage and maintain Apple macOS systems efficiently. Troubleshoot and resolve technical issues related to Apple macOS devices. Implement security measures to protect Apple macOS systems. Collaborate with team members to enhance workplace management solutions. Stay updated with the latest trends in Apple macOS management. Professional & Technical Skills: Must To Have Skills: Proficiency in Apple macOS Management. Strong understanding of Apple device management best practices. Experience in deploying and managing Apple macOS devices in an enterprise environment. Knowledge of Apple device security protocols and configurations. Familiarity with Apple device enrollment and configuration profiles. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Hyderabad office. A degree in any graduate is required. Qualification any graduate
Posted 1 month ago
3 - 8 years
4 - 8 Lacs
Ballabhgarh
Work from Office
Company Description Eagle Information Systems Pvt. Ltd. has been a trustworthy IT services and BPO partner for businesses for over three decades. Their tailored solutions empower businesses to achieve greater efficiency, reduce costs, enhance customer satisfaction, and gain a competitive edge. Eagle offers various IT services including third party maintenance, managed services, professional services, and staffing, as well as business process outsourcing solutions. Role Description This is a full-time on-site role in Ballabgarh for a VIP Support Engineer L3 at Eagle Information Systems Pvt. Ltd. The VIP Support Engineer L3 will be responsible for troubleshooting technical issues, providing technical and customer support, and ensuring the smooth operation of systems and services for VIP clients. VIP Support - (Loc: Ballabhgarh) Resolution of Desk side related issues within SLA Installing & configuring new devices, updates & patches. Standard products support for Setup (LT/DT/Printers/Scanners/Mobile etc). Installing standard Image and Software Windows & standard applications updates for non-compliant device supporting Standard applications & devices. (MS Teams, Cisco JabberEnterprise Voice, Microsoft Outlook/Exchange/Lotus notes/O365) ITSM Tool - Updating Tickets comments & closure remarks. Licensing with Warranty, AMC & other 3rd party Vendors,Resolution of RO/ZO & Part Centre calls & Remote support. Conducting awareness training session to users on new technologies, Anti-virus Management & Security Disk encryption Support. Identify incidents related to Application, or Operating System thru ITSM Tool. ITIL Basic Understanding (Incident, Problem, Change, Service Level Management) Overall Ticket ownership and management for VIP Users (GM and Above). Supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity. Supporting Skype/Cisco Jabber Enterprise Voice and Microsoft Teams / O365, including advanced troubleshooting. Support of iOS and Android mobile devices and MDM solutions. Support Full Disk Encryption, Antivirus and SCCM for endpoint management and software delivery. Support for any AD Group membership, access related issues for VIP users Conducting awareness Training Session of Users on New Technologies and Devices(Quarterly)
Posted 1 month ago
1 - 6 years
2 - 2 Lacs
Ghaziabad
Work from Office
Role & responsibilities Good English communication skill Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained Good English communication skill
Posted 1 month ago
2 - 7 years
4 - 7 Lacs
Chennai
Work from Office
Your Primary Responsibilities: Deliver prompt support solutions for Windows computer systems, Linux Virtual Terminals (VDI) Cisco phone and networked enterprise services by phone, in person, via e-mail, or through remote sessions. Set realistic expectations with the end-user and communicate issues which negatively impact expectations in a timely manner. Effectively resolve escalated workstation issues. Effectively document all support efforts into the incident tracking system. Assist with troubleshooting outages/interruption of services. Contribute to the ongoing cycle of improving Desktop processes. Qualifications Bachelor's degree preferred or equivalent experience. Talent needed for success: Minimum of 2 years of related experience. Set realistic expectations with the end-user and communicate issues which negatively impact expectations in a timely manner. Effectively resolve escalated workstation issues, effectively document all support efforts into the incident tracking system. Assist with troubleshooting outages/interruption of services, contribute to the ongoing cycle of improving Desktop processes. Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately. Desktop Support Experience, Excellent Customer Service and Communication Skills (oral and written) Active Directory McAfee EPO BitLocker Intune, BYOD Bomgar Laps UI Microsoft Office 365 RSA Authentication Manager Virtualization (VMware\Citrix) Basic Networking understanding (TCP/IP) Service Now
Posted 1 month ago
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