Bid Manager / Contact Center & BPO experience is mandatory !!

Job Description

Job description Hi Warm Greeting, We are looking for candidates with Relevant Experience can contact between 10AM-6 PM For More Details : HR Smitha : 9880964847(WhatsApp or Call ) Email id : smitha@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY Job Summary: We are seeking an experienced Bid Manager to lead and manage the end-to-end bid lifecycle, from qualifying opportunities to delivering compelling, high-quality proposals in response to RFPs, RFIs, and PFQs. The ideal candidate will have a strong background in Contact Centre Technology, pre-sales, and bid management, with proven success in delivering winning proposals within tight deadlines. Key Responsibilities: Own and manage the full bid lifecycle including RFP/RFI/PFQ responses, proposals, presentations, and supporting documentation. Coordinate with internal stakeholders such as sales, pre-sales, technical teams, and legal to gather required inputs for proposal development. Develop bid plans, timelines, and ensure timely delivery of all bid-related documents. Write and edit proposal content, tailoring it to meet client-specific needs and emphasizing key differentiators. Maintain a library of proposal templates, case studies, and standard responses. Drive continuous improvement in the bid process by capturing lessons learned and implementing best practices. Ensure all bids align with company branding, tone, and strategic positioning. Required Skills & Experience: 3 to 5 years of experience in bid management, proposal writing, or pre-sales roles. Strong knowledge and hands-on experience with Contact Centre Technology and related solutions. Proven experience responding to complex RFPs, RFIs, and PFQs. Exceptional project management and coordination skills. Excellent written and verbal communication skills. Ability to manage multiple bids simultaneously while meeting deadlines. Experience in working with cross-functional teams, including technical, legal, and commercial teams. Proficiency in MS Office Suite (especially Word, PowerPoint, and Excel); experience with proposal automation tools is a plus. Preferred Qualifications: Bachelor's degree in Business, Technology, Communications, or a related field. Exposure to international bids or working with global teams. Familiarity with bid management tools (e.g., RFPIO, Loopio, Qvidian) is an advantage. BPO Background required Regards, Smitha HR team