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2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Hotel Paramos Inn is looking for Hotel Manager to join our dynamic team and embark on a rewarding career journey Oversee daily operations of the hotel, ensuring smooth workflow and efficiency. Manage staff, including recruitment, training, and performance evaluation. Develop and implement hotel policies and procedures. Monitor financial performance and prepare budgets and reports. Ensure high levels of customer satisfaction and address guest concerns. Collaborate with other departments to ensure seamless service delivery. Stay updated on industry trends and implement best practices. Participate in marketing and promotional activities to attract guests.

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0.0 - 1.0 years

3 - 6 Lacs

Mumbai, Mumbai (All Areas)

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* Arranging client visits and gaining new business from face to face meetings. * Classifying target market and pitching for Clients services. * Conducting Corporate events * Training and Developing an effective team of people Binita 9004706007 Required Candidate profile *Graduates & post Graduates *Dynamic & Hardworking *Ambitious & Positive Thinker * Immediate Starters *Excellent Communication and Inter personnel Skills * Freshers *Learners Mentality

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1.0 - 6.0 years

2 - 3 Lacs

Bengaluru

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About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .

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2.0 - 4.0 years

4 - 6 Lacs

Hyderabad

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About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .

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0.0 - 1.0 years

3 - 6 Lacs

Mumbai

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* Managing Brand Sales And Marketing Campaigns * Classifying target market and pitching for Client services. * Grooming and Leading a Team * Managing a Brand Campaign * Training and Developing an effective team of people CALL HR BINITA 9004706007 Required Candidate profile *Graduates & post Graduates *Dynamic & Hardworking *Client and Customer Services * Immediate Starters *Excellent Communication and Inter personnel Skills * Freshers *Sales and Marketing

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0.0 - 1.0 years

3 - 6 Lacs

Mumbai

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* Arranging client visits and gaining new business from face to face meetings. * Classifying target market and pitching for Clients services. * Conducting Corporate events * Training and Developing an effective team of people Hr Binita 9004706007 Required Candidate profile *Graduates & post Graduates *Dynamic & Hardworking *Ambitious & Positive Thinker * Immediate Starters *Excellent Communication and Inter personnel Skills * Freshers *Learners Mentality

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1.0 - 3.0 years

1 - 3 Lacs

Hyderabad

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Duties & responsibilities Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Ensuring the all last-minute visitors are guided to do a self-check-in from kiosk. Client safety and security protocols are followed Performance objectives To be responsible for guests first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service level agreement targets. Key skills Excellent communication skills. Strong customer service drive. Outstanding problem-solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a Front Office Executive. Sound like you To apply, you need to be: Qualification: Prefer BHM/bachelors Degree Industry Type : FM Services, Hotel, Hospitality. Overall Experience: 1- 3years Industry Experience: 1-2 years

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0.0 - 2.0 years

2 - 7 Lacs

Jaipur

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-Brand representation of Different clients -Sales & Marketing through Diff. campaigns -Develop & Train 15-20 associates -Getting Trained in all the areas of management -Building confidence & all sort of skills (Jaipur) No Targets HR TANISHA9079224227 Required Candidate profile Excellent Communication Skills Graduate/Postgraduates who aspire to build themselves as leaders in the industry Young & Enthusiastic fresher Self-Motivated & Money Driven Freshers IMMEDIATE Joinees.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 5 Lacs

Kharagpur, Kolkata, Dhanbad

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Top MNC BPS is hiring for the Premium Voice Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3.60LPA - 6LPA Rotational Shift 5 working Days + Cab + Bonus Call / WhatsApp- 9147047911, 9147047910, 9007152957,

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1.0 - 6.0 years

2 - 3 Lacs

Aurangabad

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About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

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0.0 - 1.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 5 Lacs

Kolkata, Rajarhat, New Town

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Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 9163003740, 9147047911 | 9147047910 | 6290365641 "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 6296317938 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive

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1.0 - 6.0 years

2 - 3 Lacs

Nashik

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About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

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2.0 - 5.0 years

3 - 4 Lacs

Kolkata

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NIPS Institute of Hotel Management, Kolkata invites applications for Food & Beverage Faculty. Candidates must have relevant industry or teaching experience with strong practical knowledge of F&B service, cocktail making, wine service, spirits, and beverages. Good communication skills and a passion for hospitality education are essential. NIPS Institute of Hotel Management, Kolkata is inviting applications for the role of Food & Beverage Faculty. We are looking for a passionate and experienced individual to inspire and mentor the next generation of hospitality professionals. As a part of our esteemed faculty, you will play a crucial role in shaping the front office skills of our students. Key Responsibilities: Teaching & Training: Deliver engaging lectures and practical sessions on front office management to students across various hotel management programs (MBA, MHM, BHM, B.Sc.). Curriculum Development: Create and update lesson plans, curricula, and training materials aligned with the latest industry standards and trends. Student Mentorship: Provide academic and career guidance to students, fostering their professional growth and preparing them for successful careers in hospitality. Practical Training: Conduct hands-on training and assessments, simulating real-world front office operations to enhance student learning. Industry Awareness: Stay updated with industry developments and incorporate the latest tools, technologies, and practices into teaching.

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5.0 - 10.0 years

3 - 3 Lacs

Kolkata

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NIPS Institute of Hotel Management, Kolkata is inviting applications for the role of Front Office Faculty. We are looking for a passionate and experienced individual to inspire and mentor the next generation of hospitality professionals. As a part of our esteemed faculty, you will play a crucial role in shaping the front office skills of our students. Key Responsibilities: - Teaching & Training: Deliver engaging lectures and practical sessions on front office management to students across various hotel management courses (MBA, MHM, BHM, B.Sc.). - Curriculum Development: Create and update lesson plans, curricula, and training materials aligned with the latest industry standards and trends. - Student Mentorship: Provide academic and career guidance to students, fostering their professional growth and preparing them for successful careers in hospitality. - Practical Training: Conduct hands-on training and assessments, simulating real-world front office operations to enhance student learning. - Industry Awareness: Stay updated with industry developments and incorporate the latest tools, technologies, and practices into teaching.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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Exploring bhm Jobs in India

The hospitality industry in India is one of the fastest-growing sectors, and with it comes a high demand for qualified professionals in Hotel Management. If you are a job seeker looking to explore opportunities in the field of bhm (Bachelor's in Hotel Management), India offers a plethora of options for you to kickstart your career.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for bhm professionals in India varies based on experience and location. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

In the field of bhm, a typical career progression may include roles such as: - Trainee - Assistant Manager - Manager - Director

Related Skills

Apart from a degree in Hotel Management, other skills that are often expected or helpful in the field of bhm include customer service, communication skills, leadership abilities, and problem-solving skills.

Interview Questions

  • What motivated you to pursue a career in Hotel Management? (basic)
  • How do you handle challenging guests or situations in a hotel setting? (medium)
  • Can you give an example of a successful event or project you managed in the past? (medium)
  • How do you stay updated with the latest trends in the hospitality industry? (basic)
  • How would you handle a conflict between staff members in a professional manner? (medium)
  • What strategies would you implement to increase revenue in a hotel? (advanced)
  • How do you ensure the highest level of customer satisfaction in a hotel? (medium)
  • Can you describe a time when you had to deal with a difficult customer? How did you handle the situation? (medium)
  • How do you prioritize tasks when managing multiple responsibilities in a hotel? (basic)
  • What do you think are the key qualities a successful hotel manager should possess? (basic)
  • How would you handle a guest complaint about the quality of food served in the hotel? (medium)
  • Describe a time when you had to work under pressure to meet a deadline. How did you handle it? (medium)
  • What strategies would you implement to reduce operating costs in a hotel without compromising quality? (advanced)
  • How do you ensure the safety and security of guests in a hotel? (medium)
  • Can you give an example of a successful marketing campaign you implemented in a hotel? (medium)
  • How do you handle employee training and development in a hotel setting? (basic)
  • What steps would you take to improve the online reputation of a hotel with negative reviews? (medium)
  • How do you handle inventory management in a hotel to prevent wastage and pilferage? (medium)
  • Can you describe a time when you had to resolve a conflict between a guest and a staff member? (medium)
  • How do you stay updated with the latest trends in the food and beverage industry? (basic)
  • What strategies would you implement to improve the overall guest experience in a hotel? (advanced)
  • Describe a time when you had to deal with a difficult vendor or supplier. How did you handle the situation? (medium)
  • How do you handle feedback from guests to improve the services offered by a hotel? (medium)
  • What do you think sets a luxury hotel apart from other types of accommodation? (basic)

Closing Remark

As you prepare for job interviews in the field of bhm, remember to showcase your passion for the hospitality industry, your problem-solving skills, and your ability to handle challenging situations with grace. With the right skills and attitude, you can confidently apply for bhm roles in India and embark on a rewarding career in Hotel Management. Good luck!

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