18 Base24 Jobs

Join us as a Lead Midrange Analyst, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Lead Midrange Analyst you should have experience with knowledge on HP Nonstop Infrastructure with good years of Industry experience on relevant technology, HP NonStop Support, TACL, Pathway, MQ, Connect Direct, BASE24, Tandem Utilities (FUP & SCF, TMF & RDF), and be willing to work in a 24/7 shift pattern. Some other highly valued skills may include Scheduling Toolset, preferably Multi batch & Event Timer, Encryption Toolsets, preferably Comforte, and ITIL certification. You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfill business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimization, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilizing software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorized access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data-driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise, thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: L Listen and be authentic, E Energize and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in the work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies/procedure appropriately. Take responsibility for embedding new policies/procedures adopted due to risk mitigation. Advise and influence decision-making within own area of expertise. Take ownership of managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulations, and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with the function, alongside knowledge of the organization's products, services, and processes within the function. Demonstrate an understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex/sensitive information. Act as a contact point for stakeholders outside of the immediate function while building a network of contacts outside the team and external to the organization. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for how we behave.,

As a Full-time Base24/ Connex HP Developer at FIS, you will play a crucial role in supporting and enhancing the Connex switch instances on HP NonStop systems, managing 2.3 billion card transactions per month. Your primary responsibilities will include designing, coding, testing, implementing, and maintaining applications software within defined timelines and budgets. Collaborating closely with customers, business analysts, and team members, you will analyze business requirements to develop high-quality technical solutions aligned with FIS architectural standards. With an overall experience of 5-10 years and at least 5 years of hands-on Development experience in Connex on HP, you will leverage your expertise in SCOBOL, Tandem, and Non-Stop SQL. Proficiency in build tools such as Bit Bucket, SVN, GIT, Maven, coupled with strong analytical skills, will be essential for success in this role. Your organizational and time management skills will be instrumental in handling multiple priorities effectively. Joining FIS offers you an exciting opportunity to be part of the world's leading FinTech Product MNC. You will have a multifaceted role with significant responsibilities and diverse growth opportunities. We provide a wide array of professional education and personal development possibilities, making FIS the ultimate destination for your career advancement. At FIS, we are committed to safeguarding the privacy and security of all personal information processed to deliver services to our clients. Our recruitment model primarily focuses on direct sourcing, and we do not accept resumes from recruitment agencies that are not on our preferred supplier list. We do not bear responsibility for any fees related to resumes submitted through non-preferred channels. Join FIS today and be a part of a dynamic team driving innovation in financial services and technology!,

As a Full-Time Base24/Connex HP Developer at FIS, you will have the opportunity to work on challenging and relevant issues in financial services and technology. We are looking for an experienced developer with a Bachelor of Computer Engineering degree who is motivated, forward-thinking, and curious to join our team in Chennai, Bangalore, or Gurgaon. You will be a part of a team that supports 23 Connex switch instances on HP NonStop systems, processing 2.3 billion card transactions per month for FIS. Your role will involve providing support, analyzing and coding new changes, and resolving production issues that may arise. Your responsibilities will include designing, coding, testing, implementing, maintaining, and supporting applications software within specified timelines and budget. You will collaborate with customers, business analysts, and team members to understand business requirements and develop technical solutions that align with business and IT strategies. To be successful in this role, you should have 5-10 years of overall experience with at least 5 years of development experience in Connex on HP. Hands-on experience in SCOBOL, Tandem, and Non-Stop SQL is required. Familiarity with build tools such as Bit Bucket, SVN, GIT, and Maven is essential. Strong analytical skills and excellent organizational and time management abilities are also necessary. In return, we offer you the opportunity to be part of the world's leading FinTech product MNC with a job that comes with a high level of responsibility and diverse opportunities for professional education and personal development. At FIS, you will find a final career step where you can thrive and grow. FIS is committed to safeguarding the privacy and security of all personal information processed to provide services to our clients. Our recruitment model primarily focuses on direct sourcing, and we do not accept resumes from recruitment agencies not on our preferred supplier list. If you are ready to take on this exciting opportunity and contribute to our dynamic team, apply now and be part of FIS's journey towards innovation and excellence in the FinTech industry.,

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Engineering Travel Percentage : 0% About the Team: Connex HP QC team comprises 9 people (7 in Chennai 2 in US). Primary function of this team is to test the Monthly release changes and signing off before the prod install and adding the functional cases to regression bed. What You Will Be Doing The role we are looking for is HP Nonstop Tester, who will be testing our FIS Inhouse Connex on HP software for US banks, international banks & also adhere compliance with Card Network mandates. Responsibilities includes requirement & Technical design analysis, Testcase plan preparation, Functional Testing, Defect reporting and tracking, Delivery responsibilities & ownership, Attending daily Value stream ceremonies and regression bed update. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities FIS is your final career step! What will you Bring Candidate should have enthusiasm to Self-Explore & Learn Product (once given some foundational training), than expecting someone else to pave path for them On any assigned work, Doing the required analysis and come up with ideas, all possible solutions on work assigned, rather than 1 solution (or) waiting for senior member to provide solutions. Sign up enthusiastically on medium-complex work assignments, actively progress and pass prompt updates daily standup calls. Being passionate to excel, excellent communication skills. Educational Qualification: BE/ BCA/ MCA/ B.TEch (Any graduation from IT background) Required skill set: Testing skills in CONNEX or BASE24 or any Card Transaction processing Switches thats run on HP NonStop/Tandem Skills in analyzing the business requirement document, functional specification document/Technical design document, test case preparation, test case execution, Test result verification, report observations and defect tracking. Should have hands on experience in using project management applications like JIRA, Zephyr etc. Should have hands on experience in using test simulators like FINSIM, MasterCard and VISA simulators. Analytical Skills, Logical Reasoning, & Problem-Solving skills. Added Bonus if you have: Experience working in AGILE/SAFE environment. Knowledge of FIS products and services, financial services industry, E2E, Agile is a plus. Experience of integration test and validation of test results, extending product support for Productions and UAT. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities FIS is your final career step! A competitive salary and benefits. A variety of career development tools, resources, and opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass,

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Senior ATM Connex Developer Qualification : BE / B.tech Relevant Experience : 5 to 10 Years Must Have Skills : Hardware- HP Nonstop servers Software Products- Connex or Base24 on HP nonstop platform Tools - FUP, SCUP, Peruse, Inspect, Debug, Spoolcom, Scheduler, Pathway, ENFORM, DDL, Guardian Procedure Calls ,TCP/IP programing, TMF, NSGIT, prognosis, Data Distributor, DRNET, Functional skill - Card system, Payment messaging (AS2805,ISO, Mastercard, VISA, Unionpay), NDC messaging, Terminal handling Sound understanding of Connex functionality and its components. Experience with end-to-end systems development life cycles and standards in HPE NonStop development environment Experience with delivering best practices for Managed Service clients based on ITIL framework Incident Change Release Problem Management Knowledge of financial industry practices, regulations and operations. Proficiency in analysing solutions design and requirements document. Technical Skills: Connex/Base24 with ATM Domain Good to Have Skills : Preferred programing language TAL/pTAL, C, C++, TACL, ENFORM, Guardian, SQL/MX, Enscribe database, Pathway on HPE NonStop systems Experience with ATM Domain, ATM device driving, Scheme and interchange links, Card and account authorisation services, Key management and validation services using Thales and SafeNet HSMs will be ideal Roles and Responsibilities : As a senior Connex developer your key responsibilities include: Designing, programming, debugging and modifying code or software enhancements. Interacting with product managers, Business analyst to define requirements and modifications. Participating in software design meetings with design team to determine technical requirements & feasibility of solution. Prepare technical documents, develop codes, review code, build environment, review test results and prepare plan for implementation. Analyse technical impact, stability and functionality due to any custom change. Integration assistance to the ongoing and future application developments/enhancements that can help the business teams drive the ATM Channel Business efficiently. Provide Technical Expertise in business decision, Business critical ATM Connex delivery along with providing Technical Guidance to team members. In depth code analysis, brain storming with tech team and helping operation team on urgent production issues will be part of your day-to-day work. Location : Bangalore/Chennai CTC Range : As per market standards Notice period : Immediate-90 days Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari Senior Analyst Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in

Exp. in LanguagesTAL, COBOL and SCOBOL SWITCHAny Switch ( CONNEX, BASE24 ) DatabasesENSCRIBE and SQL TANDEM Utilities Good to have exp. in cards/payment/ banking/switch domain Willing to work for individual contributor role.

Exp. in LanguagesTAL, COBOL and SCOBOL SWITCHAny Switch ( CONNEX, BASE24 ) DatabasesENSCRIBE and SQL TANDEM Utilities Good to have exp. in cards/payment/ banking/switch domain Willing to work for individual contributor role.

Exp. in LanguagesTAL, COBOL and SCOBOL SWITCHAny Switch ( CONNEX, BASE24 ) DatabasesENSCRIBE and SQL TANDEM Utilities Good to have exp. in cards/payment/ banking/switch domain Willing to work for individual contributor role.

Join us as BASE24 Developer , where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a BASE24 Developer you should have experience with: Strong BASE24 development & design experience Switch knowledge on Tandem Platform Experience working in languages like TAL, COBOL, SCOBOL, TACL, Spool Com, Peruse Knowledge on Simulators like MasterCard, Visa, FINSIM, Versa Test and Asset, etc. Knowledge on ATM, POS switch ISO8583 message and its supported cards and transaction types is a Must. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune/Chennai

Exp. in Languages TAL, COBOL and SCOBOL SWITCH Any Switch ( CONNEX, BASE24 ) Databases ENSCRIBE and SQL TANDEM Utilities Good to have exp. in cards/payment/banking/switch domain Willing to work for individual contributor role

Exp. in Languages TAL, COBOL and SCOBOL SWITCH Any Switch ( CONNEX, BASE24 ) Databases ENSCRIBE and SQL TANDEM Utilities Good to have exp. in cards/payment/banking/switch domain Willing to work for individual contributor role

Role & responsibilities Job Description Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate Mindset to Empower, Challenge and Drive the operating manual for how we behave. Join us as BASE24 Developer , where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a BASE24 Developer you should have experience with: Strong BASE24 development & design experience Switch knowledge on Tandem Platform Experience working in languages like TAL, COBOL, SCOBOL, TACL, Spool Com, Peruse Knowledge on Simulators like MasterCard, Visa, FINSIM, Versa Test and Asset, etc. Knowledge on ATM, POS switch ISO8583 message and its supported cards and transaction types is a Must. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. If you are interested for this job so Please share your detail with updated CV on Krishankant@thinkpeople.in Total Exp.- Rel Exp.- Current Company- CTC- ECTC- Notice Period- DOB- Edu.-

Base24 Developer - Grade B2/ Exp- 3 to 5 Years/ Pune Chennai Mumbai Bangalore Good hands-on Experience working with ACI Tandem Base 24 Classic and EPS, TAL, TACL, Screen COBOL programming language. Good knowledge of Switch Processing Good communication and Stakeholder Management skills. Experience working with MasterCard, Visa, Amex, Diners and CUP schemes for authorization processing. Base24 Senior Developer - Grade C1/ Exp- 6 to 12 Years/ - Pune Chennai Mumbai Bangalore Experience working with ACI Tandem Base 24 Classic and EPS, TAL, TACL, Screen COBOL programming language. Hands on experience in design and development for Merchant Acquiring Authorization projects ACI Tandem Base 24 Classic and EPS, NCR Implementation knowledge on Acquiring Authorization projects. Good knowledge of Merchant Acquiring landscape Transaction processing and Settlements Good knowledge of Switch Processing Good communication and Stakeholder Management skills. Experience working with MasterCard, Visa, Amex, Diners, and CUP schemes for authorization processing.

Base24 Developer - Grade B2/ Exp- 3 to 5 Years/ Rate 8000-9000 INR - Pune Chennai Mumbai Bangalore Good hands-on Experience working with ACI Tandem Base 24 Classic and EPS, TAL, TACL, Screen COBOL programming language. Good knowledge of Switch Processing Good communication and Stakeholder Management skills. Experience working with MasterCard, Visa, Amex, Diners and CUP schemes for authorization processing. Base24 Senior Developer - Grade C1/ Exp- 6 to 12 Years/ Rate 11000-11500 INR - Pune Chennai Mumbai Bangalore Experience working with ACI Tandem Base 24 Classic and EPS, TAL, TACL, Screen COBOL programming language. Hands on experience in design and development for Merchant Acquiring Authorization projects ACI Tandem Base 24 Classic and EPS, NCR Implementation knowledge on Acquiring Authorization projects. Good knowledge of Merchant Acquiring landscape Transaction processing and Settlements Good knowledge of Switch Processing Good communication and Stakeholder Management skills. Experience working with MasterCard, Visa, Amex, Diners, and CUP schemes for authorization processing.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Base24. Experience: 3-5 Years.

Must have : Base24 Classic, XPNET, AWAS, VTS,Link Simulator Key Responsibilities and Expectations Demonstrated experience in software development lifecycle (SDLC), including coding and creation of related artifacts. Proficient in working within an onsite-offshore delivery model. Participate in Functional Specification document walkthroughs and conduct code and unit test reviews. Provide consultancy and guidance to designers during the design phase. Approve and sign off on functional specifications (previously known as detailed designs). Prepare technical specifications and unit test plans. Deliver release notes to deployment and testing teams post SQA (Software Quality Assurance) approval. Maintain review logs and share feedback with SQA to ensure high-quality deliverables. Exhibit strong problem-solving and troubleshooting capabilities. Support analysis, high-level design, development, system testing, SIT, and other project-related testing activities, including non-functional testing. Contribute to roadmap and innovation initiatives related to the data center’s technical scope, including third-party software tools. Review business requirements, testing strategies, warranty plans, and related design documentation. Represent the functional analysis and design team in various internal and external forums. Take ownership of delivering the Functional Specification (formerly detailed design). Contribute to the preparation and review of High-Level Design (HLD) documents. Develop code and related components, along with creating technical specifications and unit test plans. Provide effort estimations throughout the analysis and design phases. Demonstrate strong logical thinking, analytical abilities, and effective communication skills.

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Base24 Developer/Business Analyst/Scrum Master/Tester Required skills and qualifications : WE HAVE BELOW COMBINATIONS Base24 Developer Base24 Business Analyst Base24 Scrum Master Base24 Tester Qualification : Any Graduate or Above Relevant Experience : 6 to 10 yrs Location : PAN INDIA CTC Range : 30 TO 40 LPA Notice period : ANY Mode of Interview : Virtual Mode of Work : In Office SANA F Staffing analyst - IT recruiter Black and White Business solutions PVT Ltd Bangalore, Karnataka, INDIA sana.f@blackwhite.in I www.blackwhite.in +91 8067432430

Classification: PROTECTED EPS/UPF Engineer with Tandem Migration 1. Team: The BASE24-eps and UPF Engineer role is within WNZLs Tandem Migration” project. This project is currently migrating all card processing from a legacy system (BASE24-Classic on HPE Nonstop) to new strategic platforms (BASE24-eps and UPF on Linux). 2. Project Overview: Modernise transaction processing for WNZL Merchants and Cardholders. The Tandem Migration initiative has been created and approved in order to streamline customer, compliance and regulatory development, delivery and support through: An open system that allows us integration to API-type systems Introducing changes through scripting Automation delivers 24/7 testing with no human contact. DevOps with automated CI/CD pipelines Bringing support in-house 3. Core skillsets required are, BASE24-eps and UPF C++, Java, Python Strong technical writing ability – documentation of technical components Software Development Lifecycle under an Agile model with great emphasis on Shift-Left methodology 4. WNZL operational tools – experience with these tools highly recommended GoJira Cloudbees Bitbucket Stack Terraform Enterprise Confluence Microsoft Teams/Outlook BASE24-eps and UPF have integration to many downstream applications and systems NZ networks Schemes Internal WNZL applications for funds auth, fraud monitoring, data warehouse Kafka Kubernetes Elastic – Grafana/Kibana PagerDuty Dynatrace Vision PLUS PRM (Proactive Risk Manager) A variety of Microservices using Restful protocolsClassification: PROTECTED 5. Functional Requirements: Discovery is undertaken to allow development and testing to start. Analyse and document the existing BASE24-POS and BASE24-ATM code Design and document the solution for BASE24-eps & UPF Obtain WNZL architecture and engineering approval to proceed Development, unit, system and integration testing Complete all development in BASE24-eps and UPF Complete all development for reporting/extracts Support automation & functional testing Support Performance testing Create pipelines to enable the implementation of the developed work to the different environments Support the creation of monitoring and automated alerting rules in the WNZL systems,e.g, Elasticsearch, Splunk, PagerDuty etc Implementation and warranty Production pilot/s – if required Production deployment Runbooks and any other documentation handed over to Technical Owning Squad. 30 Day Warranty period completed successfully. Support Program Management by providing input to the following areas. Timeline management Dependency and Risk Management Stakeholder management/engagement