1184 Banking Process Jobs - Page 35

Job TitleBusiness Analyst- Capital Market/IB Domain About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - Mumbai & Bangalore Years of Expn - 5 to 8 Years Role Description Ability to operate in both agile and waterfall style project methodologies and have an understanding of deliverables required for each methodology Sound understanding of trade lifecycle, global regulations and trading/investment banking processes Responsible for project stakeholder management Proven experience as Business Analyst with an Investment bank Work with project manager and business sponsors to scope and analyse the area of analysis Interface with business users on functional issues to analyse and define business and functional requirements Lead business requirement gathering session and document requirements to create business requirement specification document Excellent Communication, Organization and Documentation Skills Define testing objectives and liaise with testing teams Capital markets BA Trade Lifecycle Good understanding of financial products Domain and Business Knowledge: Process change experience - Agile methodology (Mandatory) and tools Domain experience across key business areas - Trade Life cycle, SDLC, Trade Processing, Regulatory Reporting, Collateral Management, Derivatives Operations - at least one Critical thinking and ability to anticipate issues & plan stakeholder elicitation sessions Related industry & product knowledge Other Skills: Communication, Data Analysis, Presentation, Process Development, MS Office. Mastery, Issue Based Problem Solving, Root Cause Analysis, Business Case, Estimation, Scoping If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

* Avarage comms required * Unlimited incentives * Shift timing- 9:30-6:30 * Fresher & Exp both can apply * Qualification: Min HSC * Need immediate joiner. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Hr Akshay :- 9822146578 (Call and What's app) Perks and benefits High Incentives and growth opportunities.

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.

Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) Contact Person :- HR Sonali : 9822197285 Mail id :- sonali.ware@credicus.co

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Perks and benefits High Incentives and growth opportunities.

Handling Inbound / Outbound calls Average Communication skill required HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English Salary:-14k to 20k +plus incentives. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Hr Sakshi :7038138006 Perks and benefits High Incentives and growth opportunities.

Work From Office Location - MAHAPE, Navi Mumbai, Maharashtra 400710 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,000 to 20,000 in-hand plus incentives. Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Riya :- 8551021894

Handling inbound calls & providing them with exceptional customer service Maintaining accurate records of customer interactions Resolving customer complaints in a professional manner Strong problem-solving skills Call/ WhatsApp HR Ritika 9997858785 Required Candidate profile Excellent communication skills in English UG/ Grad/ Fresher can apply Rotational shifts Should be confident and good negotiation, convincing skills Present in Delhi-ncr **Next-Day Joining* Perks and benefits Huge Incentives Allowances Performance Bonus

Process - Yes Bank SALES - Salary up to 17,000 + incentives - For freshers the salary would be 14,888/- take home 15,489/- ctc - Fresher/Exp - Need average to good communication skills - Shif Timing - 9am - 6pm /10am - 7pm - Age criteria : 18-32 Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Riya:- 8551021894 Perks and benefits High Incentives and growth opportunities.

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Perks and benefits High Incentives and growth opportunities.

HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30 to 6.30 Salary- 12k to 15k + Unlimited Incentive every month Immediate Joiner Work Location: Hinjewadi Phase 2 Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shubham- 8421098847 (Call and What's app) Perks and benefits High Incentives and growth opportunities.

*Candidates will be hired into Sales banking process (Kotak/RBL/HDFC/AU/Axis) * Should have good communication skills to handle customers on calls * Upselling banking products * Open to work from office * Earn huge incentives Barkha @ 8851644223 Required Candidate profile *12th pass out/UG/Graduate/Post graduate all can apply *Freshers & experienced both can apply *Salary 15k-25k CTC *Should be open to work for 6days working role *Fixed Day shift/Rotational Perks and benefits Unlimited Incentives + Fixed Day shift

Hiring For Customer service (Email) Experience - Min 1 year of Email drafting in BFSI domain or min. 2 yrs of Email exp in any domain Shift- Day shift 5 working days Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Sangeeta 7693928266 Required Candidate profile 1 year of experience preferred in Email drafting in BFSI domain 2 yrs of Email exp in any domain Excellent English communication required

International Customer Service Voice /Chat Process Gurgaon location Both fresher/exp. can apply Both grad./undergrad. can apply 5 days working 2 roster off Cabs & Cab allowance provided Huge inc. Immediate joining Salary-upto 6 lpa Kajal 9910987549 Required Candidate profile Candidiates must have excellent communication skills. Candidiates must be comfortable working in any shifts. Candidiates must be an immediate joiner. Perks and benefits Cabs provided Cabs allowance upto 4k Upto 4k miv

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata: 8624868754 Perks and benefits High Incentives and growth opportunities.

-Process:- Inbound And Outbound Process -Fresher/ experience both can apply -HSC pass can apply -Freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Pratiksha:-8698488197 Mail id :- pratiksha.shirtode@credicus.co Perks and benefits High Incentives and growth opportunities.

Job description Process:- Customer Service, IDFC, TATA AIG, Outbound Good communication required Marathi & Hindi Fixed day shift, unlimited incentives Fresher & experience both can apply HSC or any graduate, immediate joining Age: 18 to 35 Salary 15,000 To 25,000 + unlimited incentives Job Location:- Airoli, Thane, Navi Mumbai Qualification:- Min HSC Pass To schedule your interview Call or send your CV through WhatsApp (mentioned below) Contact Person:- HR Pratiksha Mob NO:- 8698488197 Mail ID:- pratiksha.shirtode@credicus.co

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074 , Qasim @ 8056419536 , Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Key Responsibilities: Deliver end-to-end process training for new hires and existing employees in banking operations. Develop and customize training content, SOPs, job aids, and assessments based on client requirements and updates. Identify training needs through gap analysis and performance reports. Monitor and evaluate trainee progress and performance; provide feedback and retraining where necessary. Coordinate with operations and quality teams to ensure process compliance and smooth knowledge transition. Conduct refresher sessions, cross-skill training, and upskill initiatives based on business needs. Maintain training records and generate periodic reports. Assist in process updates, change management, and implementation support. Skills & Competencies: Strong understanding of banking processes (e.g., KYC, account opening, transaction processing, loan processing, fraud detection, etc.) Excellent communication and facilitation skills Ability to adapt content and delivery style for different audiences Proficient in MS Office (Word, Excel, PowerPoint) Experience in using Learning Management Systems (LMS) is a plus Analytical mindset and attention to detail

Must be a Quality Manager in the current role from International BPO - Transactional Quality Manager. Handled a Team of Quality Team Leaders and Quality Analyst's. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Roles and Responsibilities Design and deliver training programs for banking processes, soft skills, sales, and insurance processes. Conduct on-the-job training (OJT) sessions to enhance employee performance. Collaborate with subject matter experts to create engaging learning experiences. Develop and maintain training materials, including presentations, manuals, and online modules. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile 2-7 years of experience in BFSI industry or similar field. Strong understanding of banking process, finance process, sales process, and insurance process. Excellent communication skills with ability to train diverse groups effectively. Proficiency in creating interactive e-learning modules using tools like TNI or OJT.

Location:- Kasarvadavali, Thane Process:- Kotak Bank Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Salary:- 10,000 To 23,000 CTC Freshers and experience both can apply Good communication Marathi And Hindi Perks and benefits:- High Incentives and growth opportunities. Pick and Drop Service Available from Thane Station How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini : 9822643371

Roles and Responsibilities Manage a team of collection agents to achieve daily targets and improve customer satisfaction. Monitor agent performance, identify areas for improvement, and implement corrective actions. Ensure compliance with banking regulations, policies, and procedures related to collections process. Analyze data to track key performance indicators (KPIs) such as AHT, CSAT, SLA, shrinkage, attrition rates. Desired Candidate Profile 1-6 years of experience in banking collection or domestic voice process background. Strong understanding of banking processes including collections process flowchart knowledge. Excellent communication skills with ability to handle high-pressure situations effectively. Proficiency in using technology-based tools for monitoring agent performance tracking KPIs etc.

Job Description: Telesales Executive Saving Account Opening Location: Turbhe Navi Mumbai Client: Unity Small Finance Bank Key Responsibilities: Make outbound calls to potential customers to promote and assist in opening savings accounts. Clearly explain the benefits and features of savings accounts. Handle customer queries effectively and provide accurate information. Ensure adherence to quality and compliance guidelines. Maintain daily call logs and update CRM systems. Requirements: Education: Graduate or Undergraduate (any stream) Experience: min 6 months in Banking, NBFC, or BPO telesales preferred Skills: Excellent verbal communication Sales-oriented mindset Basic computer knowledge Compensation & Benefits: CTC: Up to 24,000 per month Incentives: Up to 7,000 per month based on performance Shift: Rotational shifts (Sunday fixed off) Why Join Us? Opportunity to work with a growing private sector bank Attractive performance-based incentives Professional work environment with career growth prospects Apply Now To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini : 9923656681

Process:- SBI LIFE INSURANCE (Telesales) Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC 15,000 to 30,000 in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha:- 9168991284