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2.0 - 7.0 years

8 - 12 Lacs

Noida

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We are looking for a highly motivated and experienced professional with 2 to 7 years of experience to lead our team in driving Rural Individual Loan business sales and achieving business deliverables. The ideal candidate will have a strong background in sales and customer relationship management, with excellent communication and leadership skills. Roles and Responsibility Manage team and ensure appropriate client identification and sourcing of rural individual loan customers. Ensure onboarding of quality customers for rural individual loans products. Adopt digital solutions for sourcing and collection by individual loan officers. Enable business growth across assigned territories for deeper market penetration and reach. Achieve disbursement targets and desired productivity numbers. Maintain expected collection efficiency and ensure minimum delinquency. Build strong client relationships both internally and externally to facilitate target achievement through the team. Achieve the highest First Time Right (FTR) rate. Continuously engage in learning and development programs to upskill the team. Job Graduate in any discipline. Minimum 2 years of experience in sales or customer relationship management. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication, leadership, and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets is essential. Strong analytical and problem-solving skills are required. Adherence to product, process, and policies is necessary.

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2.0 - 7.0 years

4 - 8 Lacs

Chennai

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We are looking for a highly motivated and experienced professional to join our team as a Customer Service Representative in Chennai. The ideal candidate will have 2 to 7 years of experience in customer service, sales, or related fields. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Develop strong distribution channels and ensure vendor empanelment. Job Graduate in any discipline. Minimum 2 years of experience in customer service, sales, or related fields. Possess strong skills in customer relationship management, sales, and marketing. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills are essential. Experience in the banking, financial services, or broking industry is preferred. About Company TATA CAPITAL LIMITED is a leading company in the banking, financial services, and broking industry, committed to providing exceptional customer service and building long-term relationships with its clients.

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6.0 - 8.0 years

9 - 13 Lacs

Ranchi

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We are looking for a skilled Regional Debt Manager to join our team in Ranchi. The ideal candidate will have 6-8 years of experience in collections and debt management, with a strong background in retail finance. Roles and Responsibility Manage and oversee the collections process for timely recovery of outstanding amounts. Develop and implement effective strategies to minimize delinquencies and improve cash flow. Collaborate with cross-functional teams to identify and mitigate potential risks. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain relationships with key stakeholders, including customers, vendors, and partners. Monitor and report on key performance indicators (KPIs) to senior management. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and decision-making skills with attention to detail. Experience working in a similar role with a proven track record of success.

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6.0 - 11.0 years

4 - 8 Lacs

Sangareddy

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We are looking for a highly motivated and results-driven individual with 6 to 11 years of experience to join our team as a Customer Service Representative in the Sales department, located in Hyderabad. The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 6 years of experience in sales or customer service. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets is essential. Strong analytical and negotiation skills are required.

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2.0 - 7.0 years

7 - 11 Lacs

Mumbai

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We are looking for a highly skilled and experienced Relationship Manager to join our team in Rourkela. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the commercial vehicle industry. Roles and Responsibility Originate new business prospects through direct sourcing and open market channels. Acquire customers and manage their proposals up to disbursement. Meet existing customers to generate business opportunities and revenue. Cater to businesses with various working capital facilities such as overdraft, cash credit, dealer finance, vendor finance, letter of credit, bank guarantee, term loan, etc. Manage customer relationships and address service and sales queries. Identify new segments and set up new trade verticals for prospective business opportunities. Job Post Graduate or Graduate in any discipline. Minimum 2 years of experience in sales, preferably in the commercial vehicle industry. Possess strong skills in relationship management, sales, and customer service. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit excellent communication and interpersonal skills. Have knowledge of financial services, broking, and banking operations. Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.

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2.0 - 7.0 years

11 - 15 Lacs

Lucknow

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We are looking for a highly motivated and experienced professional to join our team as an Officer-Supply Chain-Sales-Lucknow - Halwasiya Complex-J1-J3. The ideal candidate will have 2-7 years of experience in sales, supply chain management, or a related field. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and develop a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Job Graduate in any discipline. Minimum 2 years of experience in sales, supply chain management, or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Experience in managing distribution channels and ensuring compliance with all audit/RBI regulations is necessary.

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4.0 - 6.0 years

4 - 8 Lacs

Mumbai

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We are looking for a skilled professional with 4 to 6 years of experience to lead our Microfinance Operations team in Mumbai. The ideal candidate will have a strong background in asset operations and large team handling experience. Roles and Responsibility Manage end-to-end centralized operations for microfinance loans, ensuring productivity, quality, and cost targets. Handle repayment, reconcile LMS & GL balances, and calculate partner payouts within TAT. Ensure compliance with all audit, MFI, and RBI regulations, coordinating with insurance partners and resolving customer queries and complaints. Review operational scorecards daily to determine root causes and resolve issues, ensuring no critical or repeated audit observations. Publish daily reports and trackers, staying updated on changes in the microfinance industry and suggesting best practices. Interview, hire, train, coach, evaluate, and redirect central unit team members for optimal performance. Foster collaborative relationships with internal customers (Sales, Credit, Collections, Finance) to ensure optimal communication. Identify and run all projects related to Microfinance Operations and lead systems change requirements, raising BRD, UAT, and rolling out with close coordination with IT. Job Minimum graduate; MBA preferred. 4 to 6 years of experience in asset operations with large team handling experience and senior stakeholder management skills. Experience in microfinance operations is preferred. Strong project management skills, including identifying and running projects. Excellent team and stakeholder management skills, with the ability to foster collaborative relationships. Ability to work in a fast-paced environment and meet productivity, quality, and cost targets.

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6.0 - 8.0 years

5 - 9 Lacs

Rajahmundry

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We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Rajahmundry. The ideal candidate will have 6-8 years of experience. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Lead and motivate a team of collection professionals to achieve targets. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills. Experience with collections software and systems. Ability to build relationships with customers and internal stakeholders. Educational qualificationAny Graduate or Postgraduate degree. Additional Info For more information, please contact us at 6587437.

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1.0 - 6.0 years

8 - 12 Lacs

Mumbai

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We are looking for a highly skilled and experienced Relationship Manager to join our team in Ayodhya. The ideal candidate will have 1 to 6 years of experience in sales, preferably in the commercial vehicle industry. Roles and Responsibility Originate new business prospects through direct sourcing and open market channels. Acquire customers and manage their proposals up to disbursement. Meet existing customers to generate business opportunities and revenue. Cater to businesses with various working capital facilities such as overdraft, cash credit, dealer finance, vendor finance, letter of credit, bank guarantee, term loan, etc. Manage customer relationships and address service and sales queries. Identify new segments and set up new trade verticals for prospective business opportunities. Job Post Graduate or Graduate in any discipline. Minimum 1 year of experience in sales, preferably in the commercial vehicle industry. Possess strong skills in relationship management, sales, and customer service. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit excellent communication and interpersonal skills. Have knowledge of financial services, broking, and banking operations.

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6.0 - 8.0 years

7 - 11 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced Operations Manager to lead our digital wealth vertical. The ideal candidate will have 6-8 years of experience in operations management, preferably in the banking or financial services industry. Roles and Responsibility Manage overall operations for the digital wealth vertical as a single point of contact. Implement processes and policies related to customer service. Oversee daily operations, including contract notes, printouts, and settlements. Reconcile corporate actions and allocate them appropriately. Generate and dispatch daily/quarterly reports and reconcile beneficiary reconciliation. Upload derivative margin files to exchanges and maintain logs for e-contacts and other e-statements. Job Graduate degree required. Minimum 6 years of experience in operations management. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and customer service skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Experience with back office software and report generation is preferred.

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6.0 - 9.0 years

6 - 10 Lacs

Hyderabad

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We are looking for a skilled professional to join our team as a Manager - Retail Branch Operations - Housing - Branch Operations in Hyderabad, Kukatpally Mandal. The ideal candidate will have 6-9 years of experience and a strong background in retail branch operations, housing, and credit ops. Roles and Responsibility Manage daily retail branch operations, ensuring efficient and effective service delivery. Oversee housing loan processes, including sales, disbursement, and repayment. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Ensure compliance with regulatory requirements and internal policies. Job Strong knowledge of banking operations, financial services, and broking. Experience in managing retail branches, housing loans, and credit operations. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills. Familiarity with industry-specific software and systems. Candidate should be a graduate or postgraduate degree holder. Competitive salary and benefits will be offered to the right candidate.

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2.0 - 7.0 years

9 - 13 Lacs

Jaipur

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We are looking for a highly skilled and experienced Credit Manager to join our team in Jaipur. The ideal candidate will have 2 to 7 years of experience in credit administration, underwriting, or a related field. Roles and Responsibility Implement and manage credit admin processes and credit underwriting for the corporate finance division. Ensure security perfection and appropriate charge creation along with filing in ROC for assets securing the facility. Follow up on post-disbursal documents (PDD) and deferral MIS. Generate MIS on revenue leakages as per sanction conditions. Conduct process mapping and process improvement related to business operations. Coordinate with the operation department for data input and file maintenance. Job MBA in Finance/CA or any graduate degree. Minimum 2 years of experience in credit administration, underwriting, or a related field. Possess strong knowledge of credit management, financial services, and banking operations. Demonstrate excellent communication and coordination skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required.

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2.0 - 7.0 years

5 - 9 Lacs

Mumbai

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We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection in the Housing sector, located in Deoli - Chhatri Chauraha. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 2 years of experience in collections or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills are essential. Experience in managing teams and allocating work to field executives is preferred. Familiarity with auditing and regulatory requirements is necessary.

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2.0 - 7.0 years

8 - 12 Lacs

Mumbai

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We are looking for a highly skilled and experienced professional to join our team as a Manager - DSMG in Kolkata. The ideal candidate will have 2 to 7 years of experience in the banking or financial services industry. Roles and Responsibility Handle collections for assigned areas and achieve targets on resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job Post Graduate or Graduate in any discipline. Minimum 2 years of experience in banking or financial services. Strong knowledge of banking operations, financial services, and broking. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills.

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3.0 - 8.0 years

5 - 9 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection - FI - Housing in Bikaner, with 3-8 years of experience. Roles and Responsibility Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control and reduce vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency (Bucket & DPD Wise) and focus on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 3 years of experience in collections or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills are essential. Experience in managing teams and allocating work to field executives is preferred.

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2.0 - 5.0 years

3 - 6 Lacs

Mumbai

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We are looking for a highly motivated and results-driven Customer Sales Executive to join our team at TATA CAPITAL LIMITED in Rohtak. The ideal candidate will have 2-5 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Perform tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as required by the organization. Meet customer needs and cross-sell multiple products with the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with their help. Ensure compliance with all Audit/RBI regulations with the help of the Manager/Supervisor. Job Minimum 2 years of experience in sales, preferably in banking or financial services. Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in loan against property and CSE is an added advantage. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer experiences and driving business growth.

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1.0 - 6.0 years

4 - 7 Lacs

Mumbai

Work from Office

We are looking for a highly motivated and experienced Collection Officer to join our team in Vellore, Anna Salai, and J Grades. The ideal candidate will have 1 to 6 years of experience in collections, financial services, or a related field. Roles and Responsibility Negotiate payment schedules with customers to suit their current financial situation while satisfying the debt. Track portfolio for specific buckets and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, and review account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all Audit/NHB/IRB regulations and company policies. Identify defaulting accounts and investigate reasons for default while maintaining a healthy relationship with the customer. Job Graduate or Master''s degree in any discipline. Minimum 1 year of experience in collections, financial services, or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and negotiation skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. About Company TATA CAPITAL LIMITED is a leading player in the banking industry, committed to providing exceptional customer service and driving business growth.

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2.0 - 7.0 years

3 - 7 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Mumbai. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the education loans sector. Roles and Responsibility Perform tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products with the guidance of the Supervisor/Manager. Job Minimum 2 years of experience in customer service, preferably in the education loans sector. Strong knowledge of audit/RBI regulations and compliance. Ability to empanel new vendors and develop relationships with them. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, providing innovative solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

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10.0 - 12.0 years

5 - 9 Lacs

Kolkata

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We are looking for a highly skilled and experienced professional to join our team as a Manager in Branch Operations based in Kolkata. The ideal candidate will have 10-12 years of experience in the banking or financial services industry. Roles and Responsibility Manage and control all operational functions of the branch, defining roles and responsibilities for team members. Ensure adequate coordination with the centralized operations team to maintain high-quality service and customer satisfaction. Provide product awareness among operations teams to handle walk-in customers and guide them on cross-selling company products. Oversee back-end operations, adhere to TAT and SLAs, and ensure accurate cash management and tallying of accounts. Coordinate with IT, infrastructure, security, secured stationary (operations), unsecured stationary (admin), and housekeeping for branch administration activities. Ensure process-level compliance through accurate document collection from customers and adherence to RBI regulations around KYC, AML, operational risk, and customer service. Foster collaborative relationships with sales managers to ensure optimal communication and focus between sales and processing. Review operational scorecards to identify root causes of exceptions, detect trends, and suggest training opportunities, system or process enhancements, and performance development needs. Job Post Graduate/Graduate in any discipline. Minimum 10 years of experience in the banking or financial services industry. Strong knowledge of banking operations, financial services, and broking. Excellent leadership and management skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and controlling operational functions. Knowledge of compliance and regulatory requirements. Familiarity with audit observations and customer complaints. Additional Info The selected candidate will be responsible for ensuring zero critical and repeated audit observations and zero open customer complaints beyond defined timelines.

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2.0 - 7.0 years

7 - 11 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced Relationship Manager to join our team in Indore. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the commercial vehicle industry. Roles and Responsibility Originate new business prospects through direct sourcing and open market channels. Acquire customers and manage their proposals up to disbursement. Meet existing customers to generate business opportunities and revenue. Cater to businesses with various working capital facilities. Manage customer relationships and address service and sales queries. Identify new segments and set up new trade verticals for prospective business opportunities. Job Post Graduate or Graduate in any discipline. Minimum 2 years of experience in sales, preferably in the commercial vehicle industry. Possess strong skills in relationship management, sales, and customer service. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit excellent communication and interpersonal skills. Have knowledge of financial services, broking, and banking operations. Additional Info The company offers a competitive salary and benefits package.

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0.0 - 3.0 years

4 - 8 Lacs

Patna

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We are looking for a highly motivated and results-driven Customer Sales Executive to join our team in Patna. The ideal candidate will have 0 to 3 years of experience, responsible for driving sales growth and expanding our customer base. Roles and Responsibility Perform tasks under the guidance of the Supervisor/Manager to achieve business objectives. Identify potential customers and collect documents for new business. Validate customer documents according to organizational norms and log cases in the system as per SOP. Fulfill the sanction ratio requirement and meet customer needs while cross-selling multiple products. Collaborate with the Manager/Supervisor to empanel new vendors and develop relationships. Ensure compliance with all Audit/RBI regulations. Job Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and meet sales targets. Knowledge of banking operations and financial services is beneficial. Familiarity with auditing and regulatory requirements is advantageous. Experience in customer relationship management and sales development is preferred. Ability to work collaboratively with teams to achieve business goals.

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6.0 - 10.0 years

5 - 9 Lacs

Khammam

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We are looking for a skilled professional to join our team as an Area Collections Manager - Retail MFB - Collections in Khammam, Balaji Nagar, and JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Lead and motivate a team of collection professionals to achieve targets. Job Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading a team. Familiarity with collections software and systems. A graduate degree is required for this position. Additional Info For more information, please contact us at 6587410.

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6.0 - 11.0 years

6 - 10 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced professional with 6 to 11 years of experience to join our team as a Manager - Collections in the housing sector, located at Jain Tower II, Cochin. The ideal candidate will have a strong background in collections and recovery, with excellent communication and interpersonal skills. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters and building relationships with key clients. Represent the organization in front of legal/statutory bodies as required by the legal team. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 6 years of experience in collections or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and organizational skills are essential.

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2.0 - 7.0 years

3 - 6 Lacs

Mumbai

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We are looking for a highly skilled and experienced Associate - Sales Support (TCCL) to join our team in Delhi. The ideal candidate will have 2 to 7 years of experience in sales support, customer service management, or a related field. Roles and Responsibility Support Relationship Managers with various coordination activities including Credit, Risk, Operation, Audit, and CAD functions. Manage PDD/Deferrals for the West & South Region. Oversee Sales-related MIS. Handle TDS reconciliation. Assist Relationship Managers in addressing customer grievances. Ensure pre and post-disbursement compliances. Job Minimum 2 years of experience in sales support, customer service management, or a related field. Strong knowledge of banking operations, financial services, and broking. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Strong analytical and problem-solving skills. Experience with MIS reporting and data analysis. A graduate degree is required for this position.

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2.0 - 5.0 years

3 - 7 Lacs

Chennai

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We are looking for a highly skilled and experienced Customer Service Executive to join our team in Chennai. The ideal candidate will have 2-5 years of experience in customer service, preferably in the education loans sector. Roles and Responsibility Perform various tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with them. Ensure compliance with all Audit/RBI regulations. Job Minimum 2 years of experience in customer service, preferably in the education loans sector. Strong knowledge of banking operations, financial services, and broking. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in domestic alternate channels and EdTech is an added advantage. Any graduate can apply for this position.

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