8 - 13 years
10 - 17 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Team Management
Lead a team of Video KYC Officers ensuring performance targets are met.
Monitor daily activities, call volumes, and quality of verifications.
Coach and mentor team members to improve performance and compliance adherence.
Operational Efficiency
Ensure seamless video KYC operations with minimum errors and high customer satisfaction.
Allocate resources effectively to manage volume spikes.
Compliance & Quality Control
References are highly appreciated!!
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