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0.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer, Accounts Receivables In this role, you will be responsible for daily cash applications, downloading bank statement from bank&rsquos website, sending out invoices to brokers and preparing various reconciliations and reports for the management. Get along with policyholders, brokers or UW based on the requirement. Balance common mailbox and resolve customer queries. Responsibilities Good understanding of Accounts Receivable function Review daily wire / lockbox report and provide Cash Application team with payment allocation details for application in Genius. Ensure cash is applied accurately. Review the assigned broker accounts and address all the open items with the respective brokerage staff via telephone and/or e-mail. Notify brokerage of delinquent balances via monthly broker statements and regularly follow-up on open balances throughout the month to ensure timely collection. Provide commentary to Accounts Receivable Supervisor to update status on large, outstanding items for management reporting. Notify UW of any booking issues / discrepancies identified and ensure resolution in Genius ( e.g. incorrect due dates entered, policy not booked but payment received, incorrect commission amount booked). Research and reconcile assigned third party administrator (TPA) accounts and address all open discrepancies. Coordinate with Program Operations Dept and Program Administrators to resolve any open balances. Handle the cancellation process, including sending out Notice of Cancellation (NOC) and coordinating with underwriting and brokers. Qualifications we seek in you Minimum qualifications Should be a B.Com Graduate Prior experience in Order to cash Collections, B2B Collections, Accounts Receivable, Cash application will be advantage Excellent communication, interpersonal, verbal and written communication skills Proficient in MS office skill Preferred qualifications Knowledge of commonly-used concepts, practices, and procedures in collections and credit environment. Ability to balance varied volumes of workloads and to reach targets and deadlines on a timely basis Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 2 days ago
4.0 - 8.0 years
4 - 8 Lacs
Chennai, Tamil Nadu, India
Remote
Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. Our Finance and Accounting Process teams operate globally, actively participating in corporate drives for process standardization and enhancements, which lead to higher efficiencies, uniform accounting practices, and consistent, high-quality management reporting. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What We Offer: As an employee with Maersk, you'll be part of a working environment as diverse as the A.P. Moller-Maersk group itself. Maersk strongly encourages continuous learning at work and the sharing of best practices by rewarding innovations. We aren't all about work; we believe in the holistic development of our employees and regularly organize recreational activities, giving our employees a chance to unwind and showcase their creative side. As an organization, we strongly believe in a people-centric approach with an emphasis on employee engagement and work-life balance. Position Summary: As the KC Collections Lead - Chemicals, Technology & Reefer , you will lead a high-performing team of Key Client (KC) Accounts Receivable (AR) Managers. You'll be responsible for the end-to-end execution of AR activities and the fulfillment of Key Performance Indicators (KPIs) for a set of Global Key Client Verticals, specifically focusing on the Chemicals, Technology, and Reefer sectors. This pivotal role requires proactive engagement with stakeholders, a drive for process efficiency and automation, and strong leadership to inspire your team in line with company values. You will be a trusted business partner to Regional Heads of Order-to-Cash (OTC) in achieving regional financial targets. Key Responsibilities: Team Leadership & Performance: Lead a high-performing team of KC AR Managers, ensuring the end-to-end execution of Accounts Receivable (AR) activities. Ensure the fulfillment of KPIs for a designated portfolio of Global Key Client Verticals (Chemicals, Technology, Reefer). Lead and inspire your team in line with company values and Maersk's people development philosophy. Stakeholder Engagement & Issue Resolution: Proactively engage with relevant stakeholders to provide clear visibility of outstanding receivables. Establish needed partnerships to structurally resolve collection issues, holding relevant functions accountable for the implementation of required solutions. Act as a trusted business partner to the Regional Heads of OTC in delivering regional Rolling Operating Forecast (ROFO) targets on Receivables metrics and Controls compliance. Process Optimization & Automation: Drive and develop efficient collection processes, continuously challenging the status quo. Strive for automation opportunities, working closely with the Finance Process Optimization (FPO) / Process Performance Optimization (PPO) teams as needed. New Product/Contract Support: Partner with and guide Implementation teams during the planning phase of new product launches or contract renewal phases to ensure collections readiness. Who We Are Looking For: Education: Bachelor's degree holder, preferably in Finance or Economics. Experience: Minimum of 10 years of experience in B2B Collections/Accounts Receivable with proven people management experience . Industry Knowledge: Work experience in shipping and logistics is essential. Communication & Influence: Excellent communication and storytelling skills, with the ability to influence without direct authority. Negotiation & Problem-Solving: Able to resolve difficult situations with ease and possess strong negotiation skills. Able to think critically and solve complex problems, leveraging technology effectively. Continuous Improvement: Lean & Six Sigma trained is a plus. A strong drive for change and continuous improvement. Adaptability & Drive: Adaptable, innovative, and results-oriented. Global Collaboration: Able to work effectively with remote teams across multiple time zones.
Posted 6 days ago
2.0 - 5.0 years
2 - 6 Lacs
Pune
Work from Office
RTR || PTP || OTC Analyst Experience- 2-5 years RTR PTP OTC 2yrs+ exp-4.5 to 5 lpa PTP 5 Yrs exp + IC role - 8 lpa Immediate joiner location- Pune shweta- 9999309521 shwetaa.imaginators@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida, Gurugram, Greater Noida
Work from Office
Job description Hiring For International Outbound Sales Looking for people with good sales experience in International BPO (preferably B2B Sales Potential to Earn Huge incentives. Angad at 9696572655 Vaishali at 9108571124 Neeraj at 9971759724
Posted 2 weeks ago
2.0 - 4.0 years
4 - 8 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
The S&P Global Credit and Collections teamis responsible forthe collection of all accounts receivable.They are to carry out this responsibility following established business procedures and policies that are set up to protect revenue while at the same time providing excellent customer service. This positionis responsible forensuring delinquent accounts areresolved,thus improving overall accounts receivable delinquency rates, reducingbad debtand improving cash flow. Key Responsibilities The primary responsibility of a debt collector is to follow-up with clients rigorously over calls and emails for payments of overdue invoices. Enforcing Policies and procedures related to payment, cancellation, and suspension/termination of customer services. Accountable for all customer disputes and owning these through to resolution. To ensure that all activities undertaken are completed in line with our internal controls and published processes. Undertake Sales Ledger account reconciliations as required. Respond promptly and completely to both customer and internal enquiries. Escalation of debt issues to account manager & line manager Working closely with order management, customer service/client relations, cash applications and sales management teams to resolve customer queries & dispute in time. Providing general customer service regarding customer refunds, payment forms, payment discrepancies, and tax forms/ procedures, payment histories, statements of account, etc. Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders Assisting in the maintenance of customer contact information Performing other related tasks as required Assist in mutual support and knowledge sharing of the global Credit and Collections team. Required Skills 2-4 years of experience in B2B collections environment Excellent verbal and written English communication. Excellent problem-solvingskills. Commitment to excellent customer service Strong attention to detail, goal oriented Ability to prioritize and manage multiple responsibilities and meet deadlines. Basic knowledge of MS Office Suite including Excel a plus Knowledge of SAP, Salesforce or HighRadius in AR environment is a great bonus.
Posted 3 weeks ago
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