Audio - Visual ( AV ) Support Specialist

Job Description

Experience Required: 2+ Years Job Summary: We are seeking a detail-oriented and tech-savvy Audio-Visual (AV) Support Specialist to provide daily support for AV systems across meetings, events, and presentations. The ideal candidate will ensure seamless AV experiences by proactively managing equipment, resolving technical issues, and supporting hybrid collaboration platforms. This role requires hands-on expertise in AV technologies and strong communication skills to support users both on-site and remotely. Key Responsibilities: Set up, operate, and troubleshoot AV equipment including projectors, microphones, speakers, displays, and video conferencing systems. Provide AV support for meetings, webinars, hybrid conferences, and live events. Ensure proper functioning of video conferencing platforms such as Zoom, Microsoft Teams, and Webex. Perform regular maintenance, testing, and calibration of AV systems. Assist with AV infrastructure upgrades, installations, and configuration tasks. Maintain AV equipment inventory and coordinate repairs or replacements. Document AV system configurations and create user manuals or guides. Deliver basic training and support to end-users on AV tools and functionality. Collaborate with IT and facilities teams for integrated AV support across locations. Stay current with AV technology trends and recommend improvements. Required Skills & Qualifications: Education: Bachelors degree or diploma in a relevant field Certifications (Preferred): CTS (Certified Technology Specialist), Crestron/Extron certifications, or equivalent. Technical Skills: Hands-on experience in AV support or IT support with AV integration. Solid understanding of audio/video systems, conferencing solutions, and AV-over-IP technologies. Experience with control systems such as Crestron or Extron. Familiarity with hybrid event setups and streaming platforms. Soft Skills: Strong problem-solving and technical troubleshooting abilities. Excellent verbal and written communication skills. Customer-focused approach with the ability to work calmly under pressure. Willingness to work flexible hours, including early mornings or evenings, as needed for events. Work Environment: Fast-paced, user-facing environment with on-site and remote support responsibilities. May require occasional travel between office locations or event venues within the campus. Interested candidates are requested to send their CV to career@bennett.edu.in with the Job Title mentioned in the subject line. Also, provide the following details in the email body: Current Organization: Current Designation: Current Salary: Expected Salary: Notice Period: Willingness to work from our Greater Noida campus (Work from Office only): Yes/No