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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

The Technical Support Consultant for Adobe Solution will provide technical support for Adobe Digital Experience Customers. As an individual contributor, you will be the first point of contact for customers" concerns regarding technical issues. Your key responsibilities will include handling technical problems, ensuring timely response and resolution to inquiries, and documenting all customer cases within established guidelines. You will serve as a customers" advocate by representing their needs with internal product teams and providing proactive issue status updates to required parties. Additionally, you will troubleshoot and qualify cases before escalating to engineering, troubleshoot implementation problems, and work on complex issues that require an in-depth evaluation. To succeed in this role, you should have at least five years of experience in a customer support environment, preferably in a high-tech enterprise setting. You must possess excellent communication skills, both written and verbal, and the ability to systematically troubleshoot problems while ensuring customer satisfaction within service level goals. Strong personal organization skills, ability to multi-task, and prioritize job requirements are essential for this role. Desirable skills include knowledge of Mobile and Video programming solutions, experience with tag management tools, and familiarity with Adobe Solutions such as Adobe Experience Platform, Analytics, Target, and Audience Manager. Additionally, proficiency in JavaScript, jQuery, HTML, CSS, Angular JS, and any JS Framework, as well as experience with SQL, database management, and data insertion and reporting APIs are preferred. At Adobe, creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. Put your best foot forward by updating your Resume/CV and Workday profile, and stay informed about internal mobility opportunities. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. If you're looking to make an impact, Adobe is the place for you.,

Posted 5 days ago

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, supported and inspired by a collaborative community of colleagues around the world, and able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Experience in developing digital marketing / digital analytics solutions using Adobe products is required for this role. You should have experience with Adobe Experience Cloud products and recent experience with Adobe Experience Platform or similar CDP. A good knowledge of Data Science workspace and building intelligent Services on AEP is essential. Strong knowledge of datasets in Adobe Experience Platform, loading data into the Platform through data source connectors, APIs, and streaming ingestion connectors is expected. Experience in creating all required Adobe XDM (Experience Data Model) in JSON based on approved data models for all loading data files is a key requirement. You should also have knowledge of utilizing Adobe Experience Platform (AEP) UI & POSTMAN to automate all customer schema data lake & profile design setups within each sandbox environment. Experience in configuration within Adobe Experience Platform all necessary identities & privacy settings and creating new segments within AEP to meet customer use cases is important. Testing and validating the segments with the required destinations, managing customer data using Real-Time Customer Data Platform (RTCDP), and analyzing customer data using Customer Journey Analytics (CJA) are also part of the responsibilities. Experience with creating connection, data views, and dashboards in CJA is necessary. Hands-on experience in configuration and integration of Adobe Marketing Cloud modules like Audience Manager, Analytics, Campaign, and Target is required. Adobe Experience Cloud tool certifications (Adobe Campaign, Adobe Experience Platform, Adobe Target, Adobe Analytics) are desirable. Proven ability to communicate verbally and in writing in a high-performance, collaborative environment is expected. Experience with data analysis, modeling, and mapping to coordinate closely with Data Architect(s) is also beneficial. At Capgemini, you can shape your career with a range of career paths and internal opportunities within the Capgemini group. You will receive personalized career guidance from our leaders and comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, or new parent support via flexible work. You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Capgemini is committed to ensuring that people of all backgrounds feel encouraged and have a sense of belonging. You are valued for who you are, and you can bring your original self to work. Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also, get to participate in internal sports events, yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.,

Posted 6 days ago

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15.0 - 19.0 years

0 Lacs

hyderabad, telangana

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY is a global leader in assurance, tax, transaction, and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients, and for our communities. EY Global Delivery Services (GDS) is a team of over 70,000+ people, working across borders, to provide innovative and strategic business solutions to EY member firms around the world. We are focused on attracting, retaining, and engaging the best talent in our markets so our people remain empowered and inspired by one another. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We will introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. **Job Description - Executive Director** **Job Purpose:** In order to expedite the transformational journey in GDS Customer Tech, we are looking for leaders who bring deep experience in Adobe Technologies. The role will encompass partnering with Onshore teams and clients across the globe to build new services, solutions, facilitate GTM, stand up a delivery team, and ensure delivery with the highest standards. **Essential Functions of the Job:** The responsibilities of this role will include: - Working closely with multiple senior stakeholders globally to build the Customer Tech- Adobe Practice brand and grow the practice, including building new services, solutions, GTM strategy, capacity, and delivery capabilities. - Monitoring service delivery for key engagements, transforming IT controls, and testing. - Developing strategies, planning, and selling Consulting projects and solutions related to Adobe technology stack. - Participating in go-to-market activities, creating proposals, responding to RFPs, and identifying opportunities for cross-selling. - Understanding clients" challenges and offering solutions in Customer Technologies with a focus on Adobe stack. - Owning and anchoring multiple accounts and growing GDS penetration in Consulting. - Working with client-facing teams to prepare estimates, Point of Views, and contribute towards pursuits and proposals. - Driving business solution-based assets for Customer Technology with a focus on Adobe stack. - Traveling to EY and client locations to build client and stakeholder relationships. - Recruiting employees, assigning work, evaluating performance, and fostering teamwork and quality culture. - Conducting performance reviews and contributing to performance feedback for the entire practice. **Technical Responsibilities include:** - Demonstrating strong consulting experience and in-depth knowledge in Adobe Digital stack. - Leading global engagements related to Adobe Digital stack with large diverse teams. - Qualifications: MBA/B.E./BTech/CA with core experience in Adobe technologies with minimum 15 years of relevant experience. **What We Look For:** Professionals with commercial acumen, technical experience, consulting skills, and enthusiasm to learn new things in this fast-moving environment. At EY, you will have support, coaching, and feedback from engaging colleagues worldwide. You will have opportunities to develop new skills, progress your career, and handle your role in a way that's right for you. Join us in building a better working world.,

Posted 1 week ago

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15.0 - 19.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY is a global leader in assurance, tax, transaction, and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients, and for our communities. EY Global Delivery Services (GDS) is a team of over 70,000+ people, working across borders, to provide innovative and strategic business solutions to EY member firms around the world. We are focused on attracting, retaining, and engaging the best talent in our markets so our people remain empowered and inspired by one another. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We will introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. **Job Description - Executive Director** **Job Purpose:** In order to expedite the transformational journey in GDS Customer Tech, we are looking for leaders with deep experience in Adobe Technologies. The role involves partnering with Onshore teams and clients globally to build new services, solutions, facilitate GTM, stand up a delivery team, and ensure delivery with the highest standards. **Essential Functions of the Job:** The responsibilities of this role will include: - Working closely with multiple senior stakeholders across the globe to build the Customer Tech- Adobe Practice brand and grow the practice. This includes building new services, solutions, GTM strategy, capacity, and delivery capabilities. - Monitoring service delivery for key engagements where there is a focus on transforming IT controls and testing. - Developing strategies, planning, and selling Consulting projects and solutions related to Adobe technology stack. - Participating in go-to-market activities, creating proposals, responding to RFPs, client orals, etc. - Identifying opportunities for cross-selling to current clients and introducing colleagues from other service lines. - Understanding clients" challenges and industry-related issues and offering solutions in the areas of Customer Technologies with a focus on the Adobe stack. - Owning and anchoring multiple accounts and increasing GDS penetration for GDS Consulting. - Working with client-facing teams and management to prepare estimates, Point of Views, Position Papers, and contribute towards pursuits and proposals. - Driving business solution-based assets for Customer Technology with a focus on the Adobe stack in collaboration with the regional leadership. - Traveling to EY and Client locations to build client and stakeholder relationships. - Helping recruit employees, assigning, directing, and evaluating their work, and overseeing the development and maintenance of staff competence. - Fostering teamwork, leading by example, and growing the talent base across all locations of GDS consulting. - Conducting performance reviews and contributing to performance feedback for the entire practice. **Technical responsibilities include:** - Demonstrating strong consulting experience and in-depth knowledge in Adobe Digital stack. - Leading multiple global engagements related to Adobe Digital stack with large diverse teams spread across the globe. **To qualify for the role, you must have:** - MBA/B.E./BTech (Electronics, Electronics & Telecommunications, Computer Science, Information Systems Management)/ CA with core experience in Adobe technologies with a minimum of 15 years of relevant experience. - Experience working on the Latest Adobe Cloud Platform and its SaaS offerings. - Experience in integration of AEM with other Adobe suite of products, Analytics, Target, Campaign, IO, Launch, Marketo. - Experience in migration projects from other CMS to AEM & version upgrades. - Experience with Campaign automation, campaign operations, and implementing omni-channel decisioning. - Ability to solution architect Adobe suite of products. - Ability to comprehend clients" business requirements and provide solutions including AEM and/or with a combination of other suite of products (Analytics, Target, DTM, Campaign, Audience Manager). - Knowledge of using AEM in a cloud environment like Adobe Cloud, AWS, or other. - Experience in working with senior stakeholders. - Experience in management consulting and IT advisory consulting organizations is a huge plus. - Experience in managing teams and solution designing. **Ideally, you will also have:** - Experience in Big4 is a plus. - Large Program Delivery Experience. **What We Look For:** Professionals with commercial acumen, technical experience, consulting skills, and enthusiasm to learn new things in this fast-moving environment. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries. **What Working At EY Offers:** At EY, we are dedicated to helping our clients, from startups to Fortune 500 companies and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around the globe. - Opportunities to develop new skills and progress your career. - The freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

Posted 1 week ago

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14.0 - 18.0 years

14 - 18 Lacs

Hyderabad

Work from Office

As an AEP Solution Architect you will be responsible for developing and building solution strategy and Architecture vision to meet business requirements. Also, constructing a custom technical architecture of multiple solutions fitting clients industry standards, use cases, strategy and technical needs on Adobe, Salesforce etc. Develop and build solution strategy and CDP Architecture vision to meet business requirements. Support technical capabilities development by reviewing current state architecture of clientMust have skills: Adobe Experience Good to have skills: AJO, CJA Minimum 12 year(s) of experience is required Educational Qualification: min 15 yrs Requirements Roles & Responsibilities: - Construct a custom technical architecture of multiple solutions fitting clients industry standards, use cases, strategy and technical needs on Adobe and Salesforce - Manage multiple Customer engagements simultaneously - Drive requirements and design to identify and recommend workable solutions to clients across data driven marketing, single view of the customer, and marketing technology, with a specialization in Customer Data Platforms- Collaborate with cross-functional teams to deliver impactful data-driven solutions. - Ensure the performance, quality, and responsiveness of applications. - Identify and correct bottlenecks and fix bugs in a timely manner. - Drive platform selection to select the best technology platforms for the job - Create architecture and solution blueprints to meet client requirements - Work with the project management to develop the overall implementation solution plan - Work with data integration technologies to design and implement new solutions and processes for clients to support new customer experience strategies - Work with business and technology client representatives to gather functional and technical requirements - Keep informed of the latest technology trends and innovations especially in the areas of customer data platforms, marketing automation, data integration, master data management, marketing resource management, digital asset management, web content management, mobile, and social media Benefits Professional & Technical Skills: - Must Have Skills: Proficiency in Adobe Experience Platform - Good To Have Skills: AJO, CJA - Knowledge of other Adobe Cloud solutions like Adobe Analytics, Audience Manager etc. (or other cloud solutions) - Deep understanding of latest integration/interface technologies and standards followed with AEP Platform - Excellent communication skills to be able to present product suite architecture to clients - Demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner respect from other teams - Must be detail-oriented with strong organizational skills and possess the ability to work with geographically distributed development teams well under deadlines in a changing environment - Experience of reviewing the designs developed by senior developers, junior architects. Coach, mentor and lead them towards achieving consistency and standards based on targeted architecture of the product suite - Solid understanding of software development principles and experience with software development life cycle (SDLC). - Experience with web development technologies such as HTML, CSS, JavaScript, and jQuery. - Experience with RESTful APIs and web services. - Experience applying agile development methodologies and associated tools - Experience with Atlassian stack (Jira/Confluence etc.) - Experience with DevOps concepts and tools Additional Information: - The candidate should have overall, 12-15 years of experience with minimum 4-5 years on enterprise product technical design and architecture. - Minimum 2-year hands on SQL experience - Bachelor's degree or equivalent (minimum 12 years) work experience - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions

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0.0 years

0 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Req ID: 325276 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Adobe to join our team in Hyderabad, Telangana (IN-TG), India (IN). NTT DATA Services currently seeks Adobe Developer to join our team in Hyderabad Experience in developing digital marketing / digital analytics solutions using Adobe products. Experience in Adobe Experience Cloud products and recent experience with Adobe Experience Platform or similar CDP Good knowledge of Data Science workspace and building intelligent Services on AEP Strong knowledge of datasets in Adobe Experience Platform, load data into Platform through data source connectors, APIs, and streaming ingestion connectors Experience in creating all required Adobe XDM (Experience Data Model) in JSON based on approved data model for all loading data files. Knowledge on utilizing Adobe Experience Platform (AEP) UI & POSTMAN to automate all customer schema data lake & profile design setups within each sandbox environment. Experience in configuration within Adobe Experience Platform all necessary identities & privacy settings and creating new segments within AEP to meet customer use cases. Test/Validate the segments with the required destinations. Managing customer data by using Real-Time Customer Data Platform (RTCDP), and analyze customer data by using Customer Journey Analytics (CJA) Experience with creating connection, data views, and dashboard in CJA Hands-on experience in configuration and integration of Adobe Marketing Cloud modules like Audience Manager, Analytics, Campaign and Target Adobe Experience Cloud tool certifications (Adobe Campaign, Adobe Experience Platform, Adobe Target, Adobe Analytics) are desirable. Proven ability to communicate in both verbal and writing in a high performance, collaborative environment. Experience with data analysis, modeling, and mapping to coordinate closely with Data Architect(s) Build the necessary schemas, workflows to ingest customers data, transform the data & load the data into AEP successfully. Build Audiences (segmentations) and create necessary pipeline for Destination activation. #LI-INPAS About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Posted 1 month ago

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