Associate Manager- Service Delivery, Digital

Innovation and Learning

• B.E/B.Tech in Computer Science or IT + MBA from a reputed B-school is preferred.
• 5 7 years of experience in IT service delivery or digital operations, preferably within FMCG or manufacturing sectors.
• Strong understanding of Integrated OPS applications, with hands-on experience in platforms such as Logistics, Demand Planning, Procurement, Supply Chain, or similar systems.
• Demonstrated skills in vendor management, delivery excellence, service reporting, operational planning, and proactive issue resolution.
• Proven ability to translate business requirements into effective delivery execution, complemented by clear and concise stakeholder communication.
• Exhibits an ownership mindset with a strong bias for action and a team-first attitude.

• Is a disruptor at heart, who looks at the status quo and says, "We can do better."
• Boasts a bias for action thats so pronounced, its almost palpable, with a sense of urgency thats as infectious as it is inspiring.
• Has the charisma to rally troops and the tact to navigate the corridors of corporate power.
• Is a data whisperer, capable of coaxing insights from the noise to inform decisions and drive growth.
• Exudes a passion for problem-solving thats matched only by a Were offering a chance to be part of something thats bigger than any one individual. Its a call to arms for those who want to leave an indelible mark on the world of FMCG