Associate Manager -Content Creation Solutions

Job Title: Associate Manager -Content Creation Solutions (E-commerce & Marketplaces)

• Develop and execute scalable content strategies tailored to marketplace and e-commerce platforms (e.g., Amazon, Walmart, Flipkart, Shopify, etc.).
• Translate client business goals and insights into engaging content frameworks (product descriptions, enhanced content, video, A+ content, brand stores, etc.).
• Collaborate with SEO, performance, and category teams to integrate content into holistic digital strategies.

Client & Stakeholder Engagement

• Lead solutions for clients in the e-commerce/marketplace/retail vertical on content-related initiatives.
• Turn briefs into creative plans, guide feedback loops, and manage ongoing relationships.
• Present proposals, performance insights, and improvement plans regularly to clients and internal stakeholders.
• Build strong relationships with client category teams and product owners to anticipate content needs.

People Management & Development

• Coach and develop junior content creators and coordinators; build capability through training and feedback.
• Foster a creative, agile, and metrics-oriented culture in the team.

Required Qualifications

• 5-7 years of experience in content strategy, content operations, or digital marketing, with at least 2 years in an e-commerce or marketplace-specific context.
• Proven track record of managing high-scale content programs for online retailers or D2C platforms.
• Strong understanding of e-commerce platforms, digital shelf principles, and SEO best practices.
• Solid experience managing end-to-end content production.
• Excellent written and verbal communication, stakeholder management, and analytical skills.
• Experience working with cross-functional teams in a fast-paced, matrixed environment.

Preferred Skills

• Experience with tools like Asana, Trello, Airtable, Amazon Seller/Vendor Central, Google Analytics, and Adobe Creative Suite.
• Familiarity with CMS systems and content automation workflows.
• Knowledge of regional content nuances for global markets (APAC, North America, EMEA).
• Familiar with tools like Jasper, Grammarly Business, Frase, or other AI-assisted content tech.
• Flair for experimenting and optimizing based on real-world performance.
• Strong PowerPoint slideware creation, story telling and presentation skills.