Job
Description
MSI Services Pvt Ltd in India, a subsidiary of MSI USA, is a leading Captive Center for IT/ITES services with 650+ employees based in Vansant Nagar, Bangalore. Our focus is on offering top-notch IT & ITES services to MSI USA, an MNC with over 3500 employees in the USA. At MSI Services India, we are committed to further growth and providing exceptional Employee Benefits. If you thrive in an entrepreneurial, results-oriented environment where respect, teamwork, and innovation are valued, then MSI is the perfect place for you. Our core values revolve around Customer First, Continuous Learning, Collaboration, Caring, and Community engagement. With substantial growth over the past decade, MSI is looking for individuals who seek a long-term career with opportunities for professional advancement. MS International Inc., a prestigious nationwide distributor of flooring, countertop, wall tile, and hardscaping products, headquartered in Orange, California, operates more than 40 distribution centers across the United States and Canada. Currently, MSI Services Pvt. Ltd is recruiting for the position of "Associate" within our business operations in Bangalore, India. **Summary:** The Internal Audit team plays a crucial role in evaluating and assessing the company's internal controls, processes, and procedures to ensure regulatory compliance, identify risks, and enhance operational efficiency within the organization. **Duties and Responsibilities:** - Verify documents processed by the invoicing team in accordance with standard procedures - Generate periodical compliance reports - Process internal branch transfers based on business requirements - Conduct audits on supply chain processes, including freight, open Sales/Purchase Orders, local purchases, and shipment status - Validate documents uploaded in the system following standard procedures - Act as a liaison with third-party delivery services to coordinate deliveries and resolve issues - Provide necessary information and support to inventory and warehouse personnel for expedited processing of damaged or defective merchandise - Undertake additional duties as necessary or requested **Desired Candidate Profile:** - Bachelor's/Master's Degree with a minimum of 1-4 years of experience in an INTERNATIONAL BPO; specialization in Order Management preferred - Strong relationship management skills for liaising with customers and US stakeholders - Ability to multitask, prioritize, learn continuously, and adapt to change - Excellent interpersonal and communication skills (verbal & written) with all levels of employees and management - Proficiency in PC skills, especially Microsoft products like Excel, Word, and optionally Access - Goal-oriented, motivated self-starter with exceptional organizational and problem-solving abilities - Strong attention to detail and follow-up skills - Proficient in collaborating with various teams and individuals at all levels with minimal supervision, taking accountability for issues until resolution Immediate joiners or candidates with short notice periods are preferred.,