Associate - Client Services - Private Banking

As a Client Service Associate at Standard Chartered, you will play a crucial role in supporting Relationship Managers in achieving their financial targets. Your responsibilities will include actively participating in preventing money laundering and fraud, ensuring high-quality customer service for PVB clients, and maintaining internal and external compliance on all transactions. You will assist in deepening existing client relationships through excellent customer service and manage the Client Due Diligence (CDD) reviews process within prescribed timelines. To succeed in this role, you must be multi-skilled to handle various transactions and services in the bank, provide professional and timely support to client Advisors, and deliver efficient and courteous service to PVB customers. It is essential to process transactions accurately within standard turnaround times to meet customer needs and manage the preparation of CDD reviews effectively. You will liaise with other departments as necessary, promptly inform Client Advisors and the management team of any client complaints, and ensure compliance with all policies and procedures related to ORMA, Group Code of Conduct, KYC/CDD/EDD, and money laundering prevention. Additionally, you will strive to streamline processes, reduce waste, and improve services for internal and external clients. As part of the Client Service team, you will handle account opening documentation and queries, update client files with relevant documents, and ensure compliance with internal and external guidelines. Your commitment to health and safety in the workplace is crucial, and you should take reasonable care to promote a healthy and safe working environment for yourself and your colleagues. To be successful in this role, you should have a graduate or postgraduate degree, with 4-5 years of experience in a client service role. General banking knowledge, strong interpersonal skills, and the ability to work under pressure are essential. You must also demonstrate excellent verbal and written communication skills, be a team player, and uphold the highest standards of ethics and conduct. If you are looking for a purpose-driven career in banking and want to make a positive difference, Standard Chartered offers a dynamic and inclusive work environment where your unique talents are celebrated. Join us in driving commerce and prosperity through our diverse and values-driven organization, where continuous learning and growth opportunities await. Standard Chartered is an international bank committed to creating a positive impact for our clients, communities, and employees. We encourage diversity, inclusion, and innovation, and we are dedicated to supporting our employees" wellbeing and professional development. If you are ready to challenge yourself, innovate, and grow in a purpose-driven organization, we invite you to be part of our team at Standard Chartered.,