Assistant Ops Manager - Medical Billing & A/R Recovery

Assistant Operations Manager Medical Billing & A/R Recovery Specialist Work Hours: 8:00 PM – 5:00 AM IST (Night Shift) Work Type: Work from Office Reporting To: U.S. Client (Daily Basis) About Us We are a U.S.-based, rapidly growing company specializing in the forensic recovery of aged and denied insurance claims, along with monthly medical billing for private practices. Our innovative approach drives fast expansion. We are seeking a confident, motivated professional to support our Operations Manager in ensuring client accounts run smoothly. Key Responsibilities Serve as the primary liaison between clients, internal billing teams, and the operations manager Communicate with U.S. clients to address and resolve inquiries Use billing software to review client accounts and monitor claim status Conduct spot checks on submitted/denied claims for accuracy Identify service issues and escalate them to the Operations Manager Suggest improvements to enhance client satisfaction and team efficiency Ensure consistency, accuracy, and timely account management Mandatory Qualifications & Skills 8–10 years of experience in medical billing with a strong focus on Accounts Receivable (A/R) Recovery Proficient knowledge of CPT, ICD-10 codes , and modifiers ( certification preferred ) Excellent communication skills – written and verbal (English) Strong problem-solving and follow-through skills Experience using billing software and client management tools Proficiency in Microsoft Excel , Word , and Google Sheets Prior experience with denial management, appeals, and payer communication Ideal Candidate Traits Outgoing, confident, and highly professional communicator Detail-oriented and highly organized Self-driven and capable of thriving in a fast-paced environment Passionate about maximizing client revenue and process optimization Why Join Us? Work closely with U.S. clients in a pivotal role Be part of a collaborative , mission-driven operations team Contribute to building a fast-growing, innovative medical billing division Real career growth potential in a high-impact role