Posted:1 month ago|
Platform:
Work from Office
Full Time
Have good knowledge in F&A world and experience of auditing, R2R/ GL accounting Drive & conduct audit compliance, robust root cause, remediation plans, ensuring adherence to contractually binding audit targets. Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix) Errors, Customer priorities & Agent performance Ensure continued calibration to the quality framework Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting. Facilitate Kaizen initiatives within the team. Accountable for customer complaint resolution process. Ensure Process documentation & sign off as per ISO standards & WNS Quality Assurance Playbook. Responsible for timely & accurate reporting, updates and business insights. Foster a spirit of continuous learning & collaboration across teams career development, coaching & mentoring. Qualifications Commerce Graduate. Preferrable GB certified
Vuram
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
3.0 - 7.0 Lacs P.A.
4.0 - 8.0 Lacs P.A.
5.0 - 9.0 Lacs P.A.
Kolkata, Hyderabad, Gurugram, Bengaluru, Delhi / NCR
8.0 - 15.0 Lacs P.A.
6.0 - 8.0 Lacs P.A.
Visakhapatnam, Chennai
14.0 - 18.0 Lacs P.A.
4.0 - 7.0 Lacs P.A.
9.0 - 11.0 Lacs P.A.
6.0 - 10.0 Lacs P.A.
7.0 - 9.0 Lacs P.A.
