Assistant Manager - Technology Services

Position Title:

Unit Manager Technology Services

Reports to (Responsibility Level): Manager / Senior Manager

Supervises:

N/A

Location:

Global Grade: 11T

Cost Center ():

Complexity:

PID/s Load Mapping: TBD

• Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes
• Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded
• Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise
• Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques
• Support Disaster Recovery implementation and testing as required
• Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java )
• Good decision-making skills
• Take ownership for the deliverables from the entire team
• Strong collaboration with leadership groups
• Learn new technologies based on demand
• Coach other team members and bring them up to speed
• Track project status working with team members and report to leadership
• Participate in cross-departmental efforts Leads initiatives within the community of practice
• Willing to work in rotational shifts
• Good Communication skill with the ability to communicate clearly and effectively
  

Knowledge, Skills and Abilities

Education

• Bachelors degree in computer science, Information Systems, or related field.

• 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes.
• Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise.
• Good understanding in Disaster Recovery implementation and testing
• Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java )
• Informatica PowerCenter
• Informatica PWX
• Informatica DQ
• Informatica DEI
• Informatica B2B/DX
• Informatica MFT
• Informatica MDM
• Informatica ILM
• Informatica Cloud (IDMC/IICS)
• Ansible (Automation)
• Operating System Knowledge (Linux/Windows/AIX)
• Azure Dev Ops Pipeline Knowledge
• Python and/or Powershell
• Agile SAFe for Teams
• Enterprise Scheduling Knowledge (Maestro)
• Troubleshooting
• Communications
• CP4D Datastage
• Mainframe z/OS Knowledge
• Open Shift
• Elastic
• Experience in creating and working on Service Now tasks/tickets

Working Relationships

• MetLife internal partners

External Contacts

• MetLife external partners