Assistant Manager - Process Training( Bank Payments Operations & Deposits Operations) - Vizag

5 - 9 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an experienced Training and Development Assistant Manager, you will be responsible for executing the organizational training strategy, overseeing its implementation, and assessing its outcomes. Your primary focus will be to identify training and developmental needs and drive suitable training initiatives that enhance loyalty to the firm. Collaborating across various departments, you will ensure employees are equipped with the necessary skills specific to their roles and aligned with the overall company objectives. Your background in business, human resources, development, or education will be valuable in fulfilling these responsibilities. Your key responsibilities will include identifying and assessing current and future training needs, developing individualized training plans, and delivering training sessions for new hires, refreshers, and ad hoc requests. You will work closely with operational teams to ensure timely delivery of refresher training and actively participate in process improvements that impact training. Maintaining strong communication with clients and business stakeholders on operational training matters will be essential. Additionally, you will drive individual training goals, maintain governance over all training activities, and track the effectiveness and ROI of training programs periodically. To qualify for this role, you should have at least 8 years of overall experience with a minimum of 5 years in banking. Experience in Retail & Commercial Banking related to deposits operations, new account review & maintenance, internal operations, account servicing, RDC, legal document processing, and reconciliations will be preferred. Proficiency in Microsoft Office, strong MIS reporting skills, client-focused mindset, excellent communication abilities, and the capacity to work under pressure in a fast-paced environment are essential. Your attention to detail, data-driven approach, ability to multitask, and effective time management skills will contribute to your success in this role. If you are proactive, collaborative, and dedicated to enhancing training effectiveness within the organization, we encourage you to apply for this position.,

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