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Assistant Manager - L&D Visakhapatnam - Balaji Nagar JM

Assistant Manager - L&D Visakhapatnam - Balaji Nagar JM

Tata Capital

3 - 8 years

2 - 5 Lacs

Mumbai

Posted:6 days ago| Platform:

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Skills Required

classroom training microfinance presentation skills training communication and interpersonal skills behavioural training capability building operational activities training management branch management training need analysis delinquency management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 3 to 8 years of experience to join our team as an Assistant Manager - L&D in Visakhapatnam. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility
Independently manage the operational activities of the training centre in your respective region.
Conduct pre and post-recruitment orientation programs for freshers, loan officers, branch managers, and area managers.
Develop and implement monthly induction and refresher programs on products, processes, policies, and behavioral training.
Identify training needs, conduct assessments, build capabilities, and address qualitative aspects of business, process, compliance, audit, CRM, and sales pitch.
Train loan disbursement processes, documentation, and delinquency management.
Collaborate with regional stakeholders to socialize learning journeys and measure learning effectiveness through periodic interventions and assessments.
Conduct classroom training through LMS, maintain and capture all training details in LMS, and report to HO and stakeholders.
Publish monthly training dashboards and visit branches for location-based training.
Implement reward and recognition programs.

Job
Minimum 3 years of experience in training and development, preferably in the microfinance industry.
Strong understanding of microfinance business models, processes, policies, and products.
Excellent communication, interpersonal, and presentation skills.
Ability to work independently and collaboratively as part of a team.
Familiarity with IT systems and applications, including different APIs.
Well-versed in MFI/microfinance industry trends and developments.
Post Graduate/Graduate in any discipline.

Additional Info
The selected candidate will be responsible for publishing monthly training dashboards and visiting branches for location-based training.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Assistant Manager - L&D Visakhapatnam - Balaji Nagar JM