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6 - 10 years

15 - 19 Lacs

Kolkata

Work from Office

Job Title - GN - Strategy - MC - T&O - Instructional Design - Management Level: 9-Team Lead/Consultant Location: Kolkata, KDC1A Must-have skills: Instructional Design Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The Practice- A Brief Sketch: As a Talent & Organization (T&O) professional in the S&C Global Network, you'll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You'll use your expertise to develop exciting new learning strategies and solutions. You'll help clients manage organizational change and smooth the transition process. Essentially, you'll be part of the team that is creating the workforce of the future! YOUR ROLE Although no two days at Accenture are the same, as an Instructional Designer Senior Analyst in our T&O practice , a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Bring your best skills forward to excel in the role: Leverage proficiency in instructional design, research and information gathering, content analysis, content design , knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence . Possess excellent interpersonal and writing skills with a strong business acumen . Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure.

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2 - 7 years

3 - 7 Lacs

Bengaluru

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locationsIndia, Bangalore time typeFull time posted onPosted 30+ Days Ago job requisition idJR0034851 Job Title: Technical Writer About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by todays most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Senior Technical Writer who develops, manages, and delivers high-quality written content under tight deadlines in a fast-moving software development environment. About the role: We're seeking a Technical Writer with at least 2+ years of demonstrable experience creating software product documentation. You will be responsible for developing and delivering customer-focused documentation. Your work will encompass all stages of the documentation lifecycle, from planning to publication. This includes collaborating with engineering, UX, and customer-facing teams within an Agile framework. You will use specific authoring tools and apply Technical Writing principles to create concise, goal-based documentation that effectively addresses customer needs. About you: Minimum 2+ years of writing experience. Ability to write clear, concise, and accurate technical documentation for software products adhering to the Technical Writing standards. Adept at independently researching and learning new technologies using various resources, including documentation, tutorials, and online communities. (Good to have) Demonstrated understanding of UX principles and their application to technical documentation, ideally with experience collaborating with UX designers. Experience working within an Agile development environment, including active participation in daily stand-ups, sprint planning, and retrospectives. Effective communication skills, including the ability to clearly articulate technical information to both technical and non-technical audiences, and collaborate with development teams, UX designers, and customer-facing SMEs. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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3 - 7 years

15 - 25 Lacs

Bengaluru

Hybrid

Job Description (JD) for an Instructional Designer with Learning and Development (L&D) experience : Job Title : Instructional Designer (with Learning & Development experience) Location : Bangalore, India Experience : 3 to 6 years Employment Type : Full-Time Job Overview: As an Instructional Designer, you will collaborate with subject matter experts (SMEs) and stakeholders to design, develop, and implement engaging training programs for various business functions. You will leverage your L&D experience to ensure that learning materials are effective, accessible, and aligned with the organization's goals. Key Responsibilities: Instructional Design : Develop structured learning materials, including e-learning modules, instructor-led training (ILT), and blended learning solutions, tailored to meet the needs of diverse learners. Learning Needs Analysis : Work closely with stakeholders to assess training needs, gather requirements, and recommend the most effective learning solutions. Content Development : Create engaging, interactive content that facilitates learner retention and engagement. This includes developing storyboards, writing scripts, and building learning assessments. LMS Integration : Ensure all learning programs are integrated into the Learning Management System (LMS), ensuring tracking and reporting functionality. Evaluation & Continuous Improvement : Measure the effectiveness of training programs through feedback, assessments, and learning analytics. Propose continuous improvements based on insights. Collaboration : Work with cross-functional teams, including HR, leadership, and SMEs, to ensure alignment of training programs with organizational objectives. Technology Integration : Stay up-to-date with the latest instructional design tools and learning technologies (e.g., Articulate, Captivate, LMS platforms). Qualifications and Skills: Experience : 3 to 6 years of experience in instructional design or learning and development. Education : A degree in Instructional Design, Education Technology, Human Resources, or a related field. Masters degree preferred. Technical Skills : Proficiency in eLearning authoring tools such as Articulate Storyline, Adobe Captivate, or similar. Familiarity with Learning Management Systems (LMS), especially SCORM and xAPI. Experience with multimedia development tools (e.g., video editing, graphic design). Competencies : Strong understanding of adult learning principles and instructional design models (e.g., ADDIE, SAM). Ability to create learner-centric content and tailor materials for different learning styles. Excellent communication and collaboration skills to engage effectively with stakeholders and team members. Analytical mindset with the ability to assess learning needs and evaluate training effectiveness. Preferred Qualifications: Experience with blended learning solutions. Certification in Instructional Design or Learning and Development (e.g., ATD, ISPI, or similar). Knowledge of Agile methodologies in instructional design. If youre passionate about creating impactful learning experiences and have the skills to design and implement successful training programs, we would love to hear from you! Apply Now !

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3 - 8 years

7 - 12 Lacs

Hyderabad

Work from Office

Description nimble Solutions is a fast-growing RCM management company serving surgical organizations across the United States. If you love simplifying what is complex and helping learners achieve lightbulb moments” you’re going to be a great RCM Trainer. We need you to help nimble employees understand our best-in-class process to RCM management that transforms client relationships and unlocks growth opportunities. JOB SUMMARY: You will be joining our expanding Learning and Development team as Training Content Specialist, developing creative and engaging content for our on-demand training library. JOB RESPONSIBILITIES: Design and develop highly polished eLearning content, training videos, slide decks, certification assessments, and other program-related materials to ensure continued relevancy within the organization Collaborate effectively with National Medical subject matter experts and internal stakeholders on instructional design Act as contributor to National Medical’s LMS Research and recommend new training methods and technologies Requirements EDUCATION, EXPERIENCE AND SPECIAL SKILLS: 2-5 years hands-on content creation experience, preferably in the healthcare industry Excellent instructional/learning experience design and visual design skills Experience with Camtasia, Articulate, Lessonly, and other continuous learning development tools MS Office Proficiency Advanced organizational skills with the ability to handle multiple assignments Ability to learn quickly and take on challenging or ambiguous projects with enthusiasm, high degree of independence, and must be proactive Strong communication skills; verbal and written Unparalleled attention to detail Collaborative team player with excellent interpersonal skills and a good sense of humor Creativity and a willingness to try new things WORK ENVIRONMENT: Office setting- this is an onsite position Participates in departmental, training and staff meetings Adhere to all compliance and company policies and procedures Maintain strict patient confidentiality policies (both medical and financial – HIPAA) Ability to perform other job duties upon request

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6 - 10 years

4 - 6 Lacs

Mumbai, India

Work from Office

Key Responsibilities: 1. Module Support & Maintenance Provide functional support for SuccessFactors modules including Employee Central (EC) , Performance & Goals Management (PMGM) , and Learning Management System (LMS) . Support additional HR processes such as Benefits , e-Resignation , and ongoing employee data maintenance . 2. Ticket Management & Issue Resolution Ensure timely resolution of Level 1 support tickets in accordance with defined SLA timelines . Address user queries, troubleshoot system bugs, and respond to “how-to” questions. Support data uploads and minor configuration changes as required. 3. Collaboration & Troubleshooting Work closely with the technical team to identify, troubleshoot, and resolve daily operational issues within the SuccessFactors ecosystem. 4. Testing & Quality Assurance Design, execute, and document functional test scenarios to validate configurations and logic. Coordinate and support User Acceptance Testing (UAT) , including documentation and communication with internal customers. 5. Documentation & SOPs Develop and maintain comprehensive documentation including test cases , UAT scripts , Standard Operating Procedures (SOPs) , and user manuals for system processes and configurations. 6. Training & User Support Conduct training sessions and provide hands-on support to HR users and team members on the effective use of SuccessFactors modules. 7. Reporting & Analytics Generate and review daily operational reports , providing timely updates to supervisors for task tracking and prioritization. Prepare and submit monthly MIS reports to the designated Single Point of Contact (SPOC) for strategic and organizational reporting needs.

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14 - 20 years

40 - 45 Lacs

Bengaluru

Work from Office

About the Company Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. With 20+ years of specialization in product and platform engineering, Ness is a global leader in digital transformation. We design, build, & integrate digital platforms and enterprise software that help organizations to engage with customers, differentiate their brands, and drive profitable growth for them. Our experience designers, software engineers, data experts, and business consultants, partner with clients to develop roadmaps that identify ongoing opportunities to increase the value of their digital solutions and enterprise systems. The exciting work happens through 11 innovation hubs with 5000+ Nessians located across the globe. Please visit our website www.ness.com and learn about our wonderful work. We are inviting applications for Engineering Manager. In this role you would be working towards developing the organization’s strategy for using technological resources. Ensuring technologies are used efficiently, profitably, and securely and evaluating and implementing new solutions. Roles & Responsibility: • Should have 14+ years of experience of working in product development organizations with a proven experience of developing enterprise scale products in a highly Agile/Scrum environment. • Should be able to manage releases for products having multiple live versions and multiple releases through the year • Ability to manage delivery with 20+ Engineers, including architecture, design, code reviews & peoples career management; with good exposure to engineering processes, product delivery, playbooks, frameworks etc.) • Specific responsibilities include driving the team on innovation and implementation, creating and reviewing architectural designs, mentoring the team, and honing its engineering skills. • Strong knowledge of Java-Spring based technical stack, databases (SQL Server, Oracle), modern JS frameworks like React, AWS cloud, design and architectural patterns and frameworks • Good understanding of application Security, Performance & Quality, and DevOps process • Very good knowledge of software development tools, patterns and processes (Agile principles, SCRUM, SAFe) • Collaborate with architects, product management, and engineering teams to create solutions that increase the platform's value. • Create technical specifications, prototypes, and presentations to communicate your ideas. • Well-versed in emerging industry technologies and trends and the ability to communicate that knowledge to the team and influence product direction. • Own progress of the product through the development life cycle, identifying risks and opportunities, and ensuring visibility to senior leadership. • Partner with product management to define and refine our product road map, user experience, priorities, and schedule. • Excellent Critical thinking, Analytical, problem solving & Solutioning skills with a customer first mindset. Good to have: • Highly motivated and has the ability to convert vague and ill-defined problems into well-defined problems, take initiative and encourage consensus building in the team. • Strong written and verbal communication skills and articulation skills • Demonstrable project management, stakeholder management and organizational skills. • Proven ability to lead in a matrix environment. • Strong interpersonal and talent management skills, including the ability to identify and develop product management talent.

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1 - 4 years

2 - 6 Lacs

Chandigarh

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. APM Roles & responsibilities: As a Quality Control consultant, you will play a pivotal role in ensuring the accuracy and compliance of our KYC processes. The ideal candidate will have extensive experience in KYC operations, a keen eye for detail, and a strong understanding of regulatory requirements. This role is not just about meticulous file reviews; it's about shaping the future of our KYC operations through strategic insights, continuous process improvement, and mentoring the next generation of KYC professionals. If you're driven by a passion for precision, regulatory excellence, and a desire to influence positive change in a dynamic financial landscape, this position offers an unparalleled opportunity to make a lasting impact. Quality Control: Conduct thorough reviews of KYC files to ensure accuracy, completeness, and adherence to regulatory standards. Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team. Process Improvement: Collaborate with the KYC operations team to implement improvements to the KYC processes. Stay abreast of industry best practices and regulatory changes to enhance the quality control framework. Training and Development: Provide guidance and training to KYC analysts to improve the overall quality of KYC files. Stay informed about emerging trends and technologies in the KYC domain. Functional & Technical Skills: Communication: Communicate effectively with cross-functional teams, highlighting quality control findings and proposing corrective actions. Liaise with compliance and risk management teams to address and mitigate potential issues. Qualifications: Bachelor's degree in Finance, Business, or a related field. Minimum of 4-6 years of hands-on experience in KYC operations within the financial industry. In-depth knowledge of KYC regulations, AML (Anti-Money Laundering), and CDD (Customer Due Diligence) processes. Strong analytical skills with the ability to identify patterns and anomalies. Excellent articulation and interpersonal skills. Proficient in MS Office Suite and basic data analysis tools (e.g., Excel). Preferred Qualifications: Professional certification in AML or KYC (e.g., CAMS, CFE). Experience with quality control tools and methodologies. Familiarity with global KYC requirements and standards.

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1 - 4 years

2 - 6 Lacs

Mumbai

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. APM Roles & responsibilities: As a Quality Control consultant, you will play a pivotal role in ensuring the accuracy and compliance of our KYC processes. The ideal candidate will have extensive experience in KYC operations, a keen eye for detail, and a strong understanding of regulatory requirements. This role is not just about meticulous file reviews; it's about shaping the future of our KYC operations through strategic insights, continuous process improvement, and mentoring the next generation of KYC professionals. If you're driven by a passion for precision, regulatory excellence, and a desire to influence positive change in a dynamic financial landscape, this position offers an unparalleled opportunity to make a lasting impact. Quality Control: Conduct thorough reviews of KYC files to ensure accuracy, completeness, and adherence to regulatory standards. Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team. Process Improvement: Collaborate with the KYC operations team to implement improvements to the KYC processes. Stay abreast of industry best practices and regulatory changes to enhance the quality control framework. Training and Development: Provide guidance and training to KYC analysts to improve the overall quality of KYC files. Stay informed about emerging trends and technologies in the KYC domain. Functional & Technical Skills: Communication: Communicate effectively with cross-functional teams, highlighting quality control findings and proposing corrective actions. Liaise with compliance and risk management teams to address and mitigate potential issues. Qualifications: Bachelor's degree in Finance, Business, or a related field. Minimum of 4-6 years of hands-on experience in KYC operations within the financial industry. In-depth knowledge of KYC regulations, AML (Anti-Money Laundering), and CDD (Customer Due Diligence) processes. Strong analytical skills with the ability to identify patterns and anomalies. Excellent articulation and interpersonal skills. Proficient in MS Office Suite and basic data analysis tools (e.g., Excel). Preferred Qualifications: Professional certification in AML or KYC (e.g., CAMS, CFE). Experience with quality control tools and methodologies. Familiarity with global KYC requirements and standards.

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2 - 5 years

4 - 8 Lacs

Pune

Work from Office

About The Role Job Title: CLC Practice- Training and Development Location: Mumbai/Pune Job Overview: As a CLC Practice Trainer in our Training and Development team, you'll lead the design and delivery of advanced KYC training for experienced professionals with 8+ years in the field. Your role involves collaborating with cross-functional teams, incorporating industry insights into modules, and contributing to process enhancements. Your expertise ensures our workforce stays abreast of KYC regulations, and your assessments measure the effectiveness of training, contributing to continuous improvement. If you're a seasoned KYC professional passionate about knowledge transfer, we invite you to shape our team's expertise and drive success in a dynamic environment. Responsibilities: Training Program Development: Design, develop, and deliver comprehensive KYC training programs for employees at various levels. Stay updated on industry best practices and regulations to incorporate into training modules. Experienced KYC Training: Conduct specialized training sessions for experienced professionals in the KYC domain, focusing on advanced concepts and practical applications. Provide mentorship and guidance to junior trainers within the team. Content Creation: Develop engaging training materials, including presentations, case studies, and assessments, tailored to the needs of experienced KYC professionals. Collaborate with subject matter experts to ensure accuracy and relevance of training content. KYC Process Improvement: Work closely with KYC operations teams to identify areas for process improvement and incorporate relevant insights into training programs. Provide feedback on the effectiveness of training initiatives and suggest adjustments as needed. Assessment and Evaluation: Create assessments and evaluation metrics to measure the success and impact of training programs. Analyze training outcomes and provide recommendations for continuous improvement. Qualifications: Bachelor's degree in Finance, Business, or a related field. Minimum of 8+ years of hands-on experience as a trainer in KYC operations within the financial industry. In-depth knowledge of KYC regulations, AML (Anti-Money Laundering), and CDD (Customer Due Diligence) processes. Strong analytical skills with the ability to identify patterns and anomalies. Excellent articulation and presentation skills. Preferred Qualifications: Certification in Training and Development or a related field. Previous experience in content creation/design Experience in using e-learning platforms and technology for training delivery. Previous experience in mentoring or coaching junior trainers About Us eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

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