Area SV Sales Manager -BCO

Overall, your job is to ensure the highest level of quality when interacting with customers, be customer-oriented, and create value for customers as well as for Hapag-Lloyd. You will be responsible for directing customer sales and strategically developing key Beneficial Cargo Owner (BCO) segments, including Key accounts (CIF and FOB) and Tender, such as Automotive, Chemicals, Retail, Food and Beverage, Agriculture, and Machinery. Your focus will be on driving the highest levels of quality towards the assigned BCO Accounts and creating value for both customers and Hapag-Lloyd. Your key accountabilities will include evaluating customer potential, conducting MR Sales Planning, continuously improving the customer portfolio by securing new accounts and removing underperforming accounts, ensuring regular updates of all activities in Salesforce, reviewing customer performance with Sales Manager, defining appropriate actions, serving as specialists for a segmented vertical where appropriate for the market, preparing and conducting visits, reporting and following up on visits, concluding contracts for MR customers, recording commitments, driving CU business for foreign MRs, selectively engaging in TM discussions where relevant, providing feedback on the market to relevant stakeholders, giving clear information to Sales Coordination regarding pricing requirements, and providing clear information to Sales Coordination regarding handover to Customer Service. To qualify for this role, you should have an apprenticeship in Shipping or a bachelor's degree, at least 5 years of experience in the maritime industry or an equivalent combination of education and experience, experience in Sales and/or Customer Service functions, advanced negotiation, decision-making, and presentation skills, self-confidence, friendly demeanor, strong listening, verbal and written communication skills, self-starting and self-motivated nature, resourcefulness, responsiveness, ability to multi-task, set priorities, organize work, implement action items, analytical skills, ability to work effectively in a team environment, good interpersonal skills, comprehensive knowledge of user application systems (FIS, CRM, COMPASS, MS Office), and fluency in English. In terms of competencies and values, you should embody the Hapag-Lloyd Values/Behaviors of Care, Move, and Deliver, maintain a positive and proactive attitude, display energy and good team spirit, show enthusiasm, commitment to tasks, high integrity, and a can-do attitude.,