The purpose of the role is to manage sales, after sales services & new business development for West and South Region and achieve the gross profit target, to support the growth of Beauty & Care business unit of Brenntag India. This would be a client facing & a managerial role.
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Generate revenue from existing customers & products as well as acquire new customers/products to support the growth of the business unit.
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Handle cross selling of existing products to new customers and new products to existing customers.
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Manage stocks for the current business & plan for the new business.
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Liaise with the customers for the purchase orders and ensure timely order processing & dispatch.
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Keep the customer informed about any update/changes regarding dispatch schedule, materials etc.
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Update the CRM with the details regarding client communications/sales activities on daily basis.
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Conduct face to face meetings with the key customers on a regular basis and resolve the queries of the assigned customers.
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Responsible for timely collection of payments from the assigned customers.
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Guide and coach the team member to manage the motivation and productivity.
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Check the enquiries from the customers and plan for deliverables for the month.
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Check if the open purchase orders are processed and if not, then close the POs with the help of the customer service executive.
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Identify potential customers/ potential products and plan for interaction with the customers.
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Fix up meeting with them & make a presentation about the company & products.
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Check their need for sample and production trial. Take approval from the business manager and liaise with the supply chain team /customer service executive to arrange for dispatch of samples to the customers.
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Request the customers for trials and follow up for the feedback report. In case of any technical queries, get the details from the suppliers and respond to the customers.
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Once approved by the customers, then prepare quotations and share with the customers. Negotiate for price & other terms and wait for their approval.
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Post receiving the approval, get the purchase order. Forward the PO along with the details to the customer service executive & the team member for further processing.
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Executive needs to send the necessary documents to the master data team for the creation of new customer SAP code.
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Once the code is received, send the proforma invoice to the customers and follow up for the payment.
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After receiving the payment, proceed with the order processing and ensure that the customers receive the materials as per the schedule.
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Inform the customers about the dispatch details.
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Guide the customer service executive for final invoice preparation and sharing the same with the customer.
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Follow up with the customers for timely collection of final/ balance payments.
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Plan for the inventory on a monthly basis after understanding the demand pattern in the assigned regions, interaction with the customers & the inventory planning manager.
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Make regular visits to the key customers in the assigned regions.
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Prepare sales report (visit plans/product plans/selling plans) and share with the reporting manager on a monthly basis. Understand the reasons for conversions/no conversions and suggest corrective actions to the reporting manager on a regular basis.
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Respond to suppliers request for leads for their business.
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Collect information from industry databases/ seminars/ exhibitions/ secondary sources, prepare market intelligence report and share with the international suppliers and the reporting manager.
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Prepare Supplier specific report as per requirement.
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Can work with less supervision.
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BSc. (chemistry)/ MSc. (chemistry)/ B.E. (chemical) from a reputed college/university.
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MBA/PGDBM in marketing from a reputed college/university.
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Minimum 6-10 years of experience in B2B sales and marketing function of global Beauty & Care organizations.
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Strong client management experience would be desirable.
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Knowledge of Beauty and Care industry and products.
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Market intelligence, pricing knowledge, demand & supply estimation
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Sales acumen
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Excellent command on English language (written & verbal)
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MS-office
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Presentation skills
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Negotiation & Influencing
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Business/Commercial acumen
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Customer focus/ client servicing