Area Retail Lead

Role

Area Lead – Outbound and Vi Mini Stores

Job Level/ Designation

M2

Function / Department

Postpaid/Outbound & Vi Mini Stores (ViMS)

Location

MAH

Job Purpose

Build & scale up quality postpaid acquisitions agenda for the zone / geography by spearheading the ViMS and Outbound sales agenda. The purpose of the role is to drive the postpaid net add and revenue enhancement agenda through the ViMS and Outbound channel

Key Result Areas/Accountabilities

1. Achieve acquisition net of churn as per DB for all segment – Consumer, Digital, Enterprise (SOHO/ SME), IOIP, large accounts etc.
2. Handling a team of FLs to drive business agenda viz. Postpaid Acq. / Postpaid Revenue enhancement etc.
3. Making sure the planned / budgeted count of ViMS is appointed and sustained in the given geography
4. Appointment of DSAs in key identified geographies
5. Enhance and drive the postpaid productivity of ViMS and DSAs
6. Monitor and ensure profitability of ViMS and DSAs
7. Driving the postpaid agenda through the CSP / Outbound channel by supervising recruitment , training and productivity
8. Planning for activities to drive IOIP sales
9. Driving business through the Neo channel by supervising adherence to norms like same day calling / O2A % etc. (for markets where Neo delivery is through ViMS and CSP Channel )
10. Ensuring sustained postpaid acquisition lead over competition in the given geography

Core Competencies, Knowledge, Experience

• 6+ years of experience in Channel Sales & Distribution in B2B & B2C environment
• Experience in Franchisee / DSA / DST management
• Operation excellence & team handling
• Problem solving, strategic & analytical capabilities
• Process improvement mind set

Must have technical / professional qualifications

• Essential : Graduation / PG - Regular

• Desired : post - graduation in business management/MBA

• Experience with distribution planning and channel implementation.