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AR caller/Senior AR caller

AR caller/Senior AR caller

Sage Healthy Global

0 - 5 years

3 - 5 Lacs

Avadi Chennai

Posted:1 month ago| Platform:

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Skills Required

Revenue Cycle Management US Healthcare AR Calling Denial Management RCM Denial Handling Problem Solving Calling Analytics Authorization Communication Skills Pro Active Eligibility Verification Result Oriented

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference Record after-call actions and perform post call analysis for the claim follow-up Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call Preferred candidate profile Ability to work night shifts, Ability to speak to insurance rep and Analytical thinking Perks and benefits Regular Annual performance appraisals, be a part of growing organisation and get recognised for your hard work

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AR caller/Senior AR caller