10 Appointment Management Jobs

As an Executive/Senior Executive in the sales and business development team, you will be responsible for customer profiling, client communication, lead generation, appointment management, and contributing to revenue growth. You will play a key role in identifying revenue-generating opportunities, managing client interactions, and supporting the sales team in meeting objectives. Your proactive problem-solving skills and ability to work independently will be essential in this role. Your responsibilities will include conducting in-depth customer profiling, tailoring communication strategies, drafting professional emails, making outbound calls, and setting up appointments with potential clients. You will manage schedules using tools like Calendly and G-Suite, track meetings, generate new leads, and provide actionable insights to exceed sales targets. Monitoring lead-to-meeting and lead-to-conversion metrics, maintaining CRM systems, and preparing reports will also be part of your role. To succeed in this position, you should have a Bachelor's or Masters degree in Business, Marketing, Sales, or related fields, along with 1-3 years of experience in sales, customer relationship management, or business development. Proficiency in G-Suite, MS Office, and experience with CRM tools are required. Strong interpersonal and communication skills, fluency in English and Hindi, proactive attitude, excellent time management, and ability to multitask in a fast-paced environment are essential soft skills. Your performance will be measured based on quality leads generated and converted, lead-to-meeting conversion rate, meeting attendance rate, post-meeting follow-up completion, and direct contribution to achieving sales closure targets and revenue growth. In return, we offer you an opportunity to take on greater responsibility, hands-on experience in client acquisition and relationship management, a structured training program with mentorship, collaboration with experienced professionals, and a dynamic work environment with exposure to client-facing operations.,

The Spa Therapist position in Mussoorie is a full-time on-site role where you will be responsible for providing a variety of spa treatments such as massages, facials, body treatments, and therapeutic services. Your main focus will be on ensuring the highest level of customer satisfaction through the delivery of quality services in a relaxing and welcoming environment. You will also be in charge of maintaining the cleanliness and organization of the spa area, managing appointments, and promoting spa services and products. To excel in this role, you should be proficient in various massage techniques, body treatments, and facials. Additionally, having knowledge of spa and wellness products and the ability to recommend treatments and products to clients is essential. Strong customer service skills are required to create a welcoming and relaxing atmosphere. Attention to detail is crucial for maintaining cleanliness and hygiene standards, and effective communication skills are needed to manage appointments and schedules. Ideal candidates will have relevant qualifications in spa therapy or massage therapy. Previous experience in a similar role would be advantageous. Flexibility in working hours, including weekends and holidays, is also necessary to meet the demands of the role.,

The Assistant Physio role at Viradiya Clinic and Physiotherapy Center in Surat is a full-time on-site position. Your primary responsibility will be to assist the physiotherapist in carrying out treatment plans, guiding patients in exercises, and ensuring compliance with procedures. You will be in charge of preparing treatment areas, keeping equipment in order, scheduling appointments, and offering basic care and assistance to patients during therapy sessions. To excel in this role, you should have a solid knowledge and grasp of physiotherapy principles and practices. Your ability to follow treatment plans diligently and provide necessary support to patients will be crucial. Excellent communication and interpersonal skills are essential for effective interaction with both patients and the healthcare team. Managing treatment records, handling appointments, and maintaining a high standard of patient care are also part of your responsibilities. While prior experience in healthcare or a related field is advantageous, it is not mandatory. Possessing CPR and First Aid certification would be beneficial. A high school diploma or equivalent is required, and further education in physiotherapy or a related field would be a definite asset for this role.,

As a Service Advisor at Bhagwat Associates in Solapur, you will play a crucial role in managing service consultations for our valued customers. Your primary responsibilities will revolve around interacting with customers, recommending necessary vehicle services, and cultivating long-lasting relationships. The ideal candidate for this position will possess a background in customer service, excellent communication abilities, and a willingness to take on additional administrative tasks when required by the company. You will be responsible for welcoming customers, understanding their service needs, and ensuring a seamless and professional service experience. By actively listening to customer concerns, assessing service requirements, and effectively communicating the importance of timely maintenance, you will play a key role in encouraging customers to invest in recommended services for optimal vehicle performance. In the realm of service coordination, you will be tasked with preparing detailed job cards that outline required services, associated costs, and estimated timelines. Collaborating closely with the service team, you will ensure efficient workflow and timely service completion while keeping customers informed on service status and offering guidance on additional services as necessary. Quality control and assurance will be a crucial aspect of your role, as you review serviced vehicles to ensure that all work meets high standards before being handed over to customers. Additionally, you will address any follow-up questions and gather feedback to drive continuous service improvement. Appointment management will also fall within your purview, as you schedule and confirm service appointments, optimize workshop capacity, and minimize wait times. Your organizational skills will be put to the test as you ensure that necessary parts and equipment are prepared ahead of appointments for maximum efficiency. In terms of qualifications and skills, we are seeking candidates with a Diploma/ITI or Engineering Degree in Mechanical/Automobile (preferred), along with a minimum of 1-2 years of experience in customer service, sales, or similar roles with direct customer interaction. Proficiency in Marathi and Hindi, strong persuasive communication skills, and a customer-centric approach are essential. Additionally, your flexibility, organizational abilities, basic computer skills, and problem-solving mindset will be invaluable assets in this role.,

As a Customer Relationship Executive (CRE) Aftersales at BMW Motorrad Munich Motors in Raipur, your primary responsibility will be to provide a premium customer experience to all BMW Motorrad service customers. You will be the face of the service department, managing front-desk interactions, scheduling appointments, updating service status, and ensuring seamless communication between the workshop and clients. This role is exclusively for female candidates who possess excellent customer service skills and a customer-centric approach. Your key responsibilities will include: Customer Service: - Warmly greet and assist customers at the service reception. - Understand customer concerns and effectively communicate them to the technical advisor or workshop team. - Provide real-time updates on service status, delivery timing, and cost estimates. Appointment Management: - Handle service bookings through calls, messages, and walk-ins. - Maintain the daily service calendar to ensure efficient workshop load distribution. - Ensure appointment reminders and confirmations are communicated to customers in advance. Feedback & Relationship Building: - Conduct follow-up calls post-service to gather customer feedback. - Build and maintain strong relationships with customers to ensure satisfaction and long-term loyalty. - Proactively address customer complaints and escalate unresolved issues. Documentation & Reporting: - Ensure accurate completion and signing of job cards. - Maintain both digital and physical records of service history and repeat complaints. - Share daily reports on service visits, feedback, and complaint resolution with management. Coordination: - Collaborate with the workshop, parts, and billing departments to ensure smooth service flow. - Assist in insurance claim processes and warranty procedures when necessary. - Address customer inquiries regarding service estimates and timelines. To qualify for this role, you must meet the following requirements: - Female candidates only, as per the front office and customer interface requirements. - Minimum graduate with a preference for backgrounds in Hospitality, Customer Service, or Auto industry. - At least 3 years of experience in a customer-facing role, preferably in the automotive service sector. - Good communication skills in English and Hindi. - Confident personality with a strong sense of ownership. - Basic knowledge of MS Office and DMS/CRM tools is preferred. In return, you can expect: - Fixed salary with incentives based on Customer Satisfaction Index (CSI). - BMW Motorrad customer experience training. - Career growth opportunities into senior service advisory or customer care roles. - The chance to work with a prestigious international brand. This is a full-time, permanent position with benefits including cell phone reimbursement, commuter assistance, health insurance, and internet reimbursement. The work schedule is day shifts from Monday to Friday, with weekends off. Additional bonuses based on performance are also provided. If you are interested in joining our team, please call +91 9981349100 to speak with the employer.,

Responsibilities: Patient Communication: Answer incoming calls from patients, providing courteous and professional assistance with a wide range of healthcare-related inquiries. Multi-channel Response: Respond to emails and other forms of digital communication from patients, ensuring appropriate and timely assistance is provided. Appointment Management: Efficiently schedule and manage appointments for patients with various healthcare providers, ensuring accuracy and optimal scheduling. Service Coordination: Coordinate seamlessly with healthcare providers to ensure the prompt, effective, and high-quality delivery of healthcare services to patients. Guidance & Support: Offer comprehensive guidance and support to patients on diverse healthcare-related issues, including clarifying treatment options, navigating insurance coverage, and understanding medical procedures. Record Keeping: Manage and meticulously maintain patient records and databases, ensuring all information related to healthcare services is accurate, up-to-date, and organized. Compliance & Privacy: Strictly adhere to all industry regulations and guidelines pertaining to patient privacy and confidentiality (e.g., HIPAA, GDPR, etc.). Team Collaboration: Collaborate effectively with other team members to ensure a cohesive approach and consistently deliver high-quality customer service. Performance Metrics: Consistently meet or exceed established performance metrics related to call volume, customer satisfaction ratings, and overall service quality. Continuous Improvement: Actively participate in ongoing training and development programs to continuously enhance skills and knowledge related to healthcare services and customer support. Required Skills: Excellent verbal communication skills for answering incoming calls and providing assistance. Strong written communication skills for responding to emails and other digital communications. Proficiency in scheduling appointments and coordinating with multiple parties. Ability to provide guidance and support on healthcare-related inquiries. Experience in managing and maintaining patient records and databases. Understanding and adherence to patient privacy and confidentiality regulations. Strong collaboration skills for working within a team. Ability to meet performance metrics in a call center or virtual support environment. Willingness to participate in ongoing training and development. Empathy, patience, and a strong customer service orientation.

Responsibilities: Patient Communication: Answer incoming calls from patients, providing courteous and professional assistance with a wide range of healthcare-related inquiries. Multi-channel Response: Respond to emails and other forms of digital communication from patients, ensuring appropriate and timely assistance is provided. Appointment Management: Efficiently schedule and manage appointments for patients with various healthcare providers, ensuring accuracy and optimal scheduling. Service Coordination: Coordinate seamlessly with healthcare providers to ensure the prompt, effective, and high-quality delivery of healthcare services to patients. Guidance & Support: Offer comprehensive guidance and support to patients on diverse healthcare-related issues, including clarifying treatment options, navigating insurance coverage, and understanding medical procedures. Record Keeping: Manage and meticulously maintain patient records and databases, ensuring all information related to healthcare services is accurate, up-to-date, and organized. Compliance & Privacy: Strictly adhere to all industry regulations and guidelines pertaining to patient privacy and confidentiality (e.g., HIPAA, GDPR, etc.). Team Collaboration: Collaborate effectively with other team members to ensure a cohesive approach and consistently deliver high-quality customer service. Performance Metrics: Consistently meet or exceed established performance metrics related to call volume, customer satisfaction ratings, and overall service quality. Continuous Improvement: Actively participate in ongoing training and development programs to continuously enhance skills and knowledge related to healthcare services and customer support. Required Skills: Excellent verbal communication skills for answering incoming calls and providing assistance. Strong written communication skills for responding to emails and other digital communications. Proficiency in scheduling appointments and coordinating with multiple parties. Ability to provide guidance and support on healthcare-related inquiries. Experience in managing and maintaining patient records and databases. Understanding and adherence to patient privacy and confidentiality regulations. Strong collaboration skills for working within a team. Ability to meet performance metrics in a call center or virtual support environment. Willingness to participate in ongoing training and development. Empathy, patience, and a strong customer service orientation.

Responsibilities: Patient Communication: Answer incoming calls from patients, providing courteous and professional assistance with a wide range of healthcare-related inquiries. Multi-channel Response: Respond to emails and other forms of digital communication from patients, ensuring appropriate and timely assistance is provided. Appointment Management: Efficiently schedule and manage appointments for patients with various healthcare providers, ensuring accuracy and optimal scheduling. Service Coordination: Coordinate seamlessly with healthcare providers to ensure the prompt, effective, and high-quality delivery of healthcare services to patients. Guidance & Support: Offer comprehensive guidance and support to patients on diverse healthcare-related issues, including clarifying treatment options, navigating insurance coverage, and understanding medical procedures. Record Keeping: Manage and meticulously maintain patient records and databases, ensuring all information related to healthcare services is accurate, up-to-date, and organized. Compliance & Privacy: Strictly adhere to all industry regulations and guidelines pertaining to patient privacy and confidentiality (e.g., HIPAA, GDPR, etc.). Team Collaboration: Collaborate effectively with other team members to ensure a cohesive approach and consistently deliver high-quality customer service. Performance Metrics: Consistently meet or exceed established performance metrics related to call volume, customer satisfaction ratings, and overall service quality. Continuous Improvement: Actively participate in ongoing training and development programs to continuously enhance skills and knowledge related to healthcare services and customer support. Required Skills: Excellent verbal communication skills for answering incoming calls and providing assistance. Strong written communication skills for responding to emails and other digital communications. Proficiency in scheduling appointments and coordinating with multiple parties. Ability to provide guidance and support on healthcare-related inquiries. Experience in managing and maintaining patient records and databases. Understanding and adherence to patient privacy and confidentiality regulations. Strong collaboration skills for working within a team. Ability to meet performance metrics in a call center or virtual support environment. Willingness to participate in ongoing training and development. Empathy, patience, and a strong customer service orientation.

Welcome patients & basic assessment Patient photography & record keeping Coordinate with doctors & other staff Ensure availability of test reports in time Coordinate with patient relatives during surgery Post-surgery patient reception & briefing

1) Patient and Visitor Reception: Greet patients and visitors in a professional and friendly manner 2) Direct patients to the appropriate areas or staff members 3) Answer patient inquiries and address their concerns 4) Appointment Management 5) Administrative tasks 6) Confidentiality and Compliance Provide a welcoming and efficient experience for patients and staff, managing appointments, answering inquiries, and Proficiency in computer skills and medical office software. Exp.- 3 Years on same field( Diagnostic centre)