Automotive Service Advisor Ashok Leyland - Bhagwat Associates, Solapur

1.0 - 5.0 years

0 Lacs

solapur, maharashtra

On-site

As a Service Advisor at Bhagwat Associates in Solapur, you will play a crucial role in managing service consultations for our valued customers. Your primary responsibilities will revolve around interacting with customers, recommending necessary vehicle services, and cultivating long-lasting relationships. The ideal candidate for this position will possess a background in customer service, excellent communication abilities, and a willingness to take on additional administrative tasks when required by the company. You will be responsible for welcoming customers, understanding their service needs, and ensuring a seamless and professional service experience. By actively listening to customer concerns, assessing service requirements, and effectively communicating the importance of timely maintenance, you will play a key role in encouraging customers to invest in recommended services for optimal vehicle performance. In the realm of service coordination, you will be tasked with preparing detailed job cards that outline required services, associated costs, and estimated timelines. Collaborating closely with the service team, you will ensure efficient workflow and timely service completion while keeping customers informed on service status and offering guidance on additional services as necessary. Quality control and assurance will be a crucial aspect of your role, as you review serviced vehicles to ensure that all work meets high standards before being handed over to customers. Additionally, you will address any follow-up questions and gather feedback to drive continuous service improvement. Appointment management will also fall within your purview, as you schedule and confirm service appointments, optimize workshop capacity, and minimize wait times. Your organizational skills will be put to the test as you ensure that necessary parts and equipment are prepared ahead of appointments for maximum efficiency. In terms of qualifications and skills, we are seeking candidates with a Diploma/ITI or Engineering Degree in Mechanical/Automobile (preferred), along with a minimum of 1-2 years of experience in customer service, sales, or similar roles with direct customer interaction. Proficiency in Marathi and Hindi, strong persuasive communication skills, and a customer-centric approach are essential. Additionally, your flexibility, organizational abilities, basic computer skills, and problem-solving mindset will be invaluable assets in this role.,

Posted 3 days ago

Apply

CRE AFTERSALES (MOTORRAD) MUNICH MOTORS

1.0 - 5.0 years

0 Lacs

raipur

On-site

As a Customer Relationship Executive (CRE) Aftersales at BMW Motorrad Munich Motors in Raipur, your primary responsibility will be to provide a premium customer experience to all BMW Motorrad service customers. You will be the face of the service department, managing front-desk interactions, scheduling appointments, updating service status, and ensuring seamless communication between the workshop and clients. This role is exclusively for female candidates who possess excellent customer service skills and a customer-centric approach. Your key responsibilities will include: Customer Service: - Warmly greet and assist customers at the service reception. - Understand customer concerns and effectively communicate them to the technical advisor or workshop team. - Provide real-time updates on service status, delivery timing, and cost estimates. Appointment Management: - Handle service bookings through calls, messages, and walk-ins. - Maintain the daily service calendar to ensure efficient workshop load distribution. - Ensure appointment reminders and confirmations are communicated to customers in advance. Feedback & Relationship Building: - Conduct follow-up calls post-service to gather customer feedback. - Build and maintain strong relationships with customers to ensure satisfaction and long-term loyalty. - Proactively address customer complaints and escalate unresolved issues. Documentation & Reporting: - Ensure accurate completion and signing of job cards. - Maintain both digital and physical records of service history and repeat complaints. - Share daily reports on service visits, feedback, and complaint resolution with management. Coordination: - Collaborate with the workshop, parts, and billing departments to ensure smooth service flow. - Assist in insurance claim processes and warranty procedures when necessary. - Address customer inquiries regarding service estimates and timelines. To qualify for this role, you must meet the following requirements: - Female candidates only, as per the front office and customer interface requirements. - Minimum graduate with a preference for backgrounds in Hospitality, Customer Service, or Auto industry. - At least 3 years of experience in a customer-facing role, preferably in the automotive service sector. - Good communication skills in English and Hindi. - Confident personality with a strong sense of ownership. - Basic knowledge of MS Office and DMS/CRM tools is preferred. In return, you can expect: - Fixed salary with incentives based on Customer Satisfaction Index (CSI). - BMW Motorrad customer experience training. - Career growth opportunities into senior service advisory or customer care roles. - The chance to work with a prestigious international brand. This is a full-time, permanent position with benefits including cell phone reimbursement, commuter assistance, health insurance, and internet reimbursement. The work schedule is day shifts from Monday to Friday, with weekends off. Additional bonuses based on performance are also provided. If you are interested in joining our team, please call +91 9981349100 to speak with the employer.,

Posted 3 days ago

Apply

Clinic Counsellor - Wizderm Clinic, Kolkata Palsons Derma

1.0 - 2.0 years

2 - 3 Lacs

Kolkata

Work from Office

Welcome patients & basic assessment Patient photography & record keeping Coordinate with doctors & other staff Ensure availability of test reports in time Coordinate with patient relatives during surgery Post-surgery patient reception & briefing

Posted 2 weeks ago

Apply

Receptionist Health Plus

3.0 - 5.0 years

2 - 3 Lacs

Kolkata

Work from Office

1) Patient and Visitor Reception: Greet patients and visitors in a professional and friendly manner 2) Direct patients to the appropriate areas or staff members 3) Answer patient inquiries and address their concerns 4) Appointment Management 5) Administrative tasks 6) Confidentiality and Compliance Provide a welcoming and efficient experience for patients and staff, managing appointments, answering inquiries, and Proficiency in computer skills and medical office software. Exp.- 3 Years on same field( Diagnostic centre)

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.