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0.0 - 4.0 years
1 - 3 Lacs
Madurai, Theni
Work from Office
We are looking for a highly motivated and customer-focused individual with 0 to 4 years of experience to join our team as a Customer Service Officer - MF in Equitas Small Finance Bank Ltd. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide product information and solutions to customers via phone, email, or other channels. Resolve complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services. Job Requirements Any graduate degree from a recognized university. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work collaboratively as part of a team.
Posted 1 month ago
2.0 - 4.0 years
4 - 8 Lacs
Dungarpur, Udaipura
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry, preferably in retail mortgages. Roles and Responsibility Manage and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide excellent customer service and support. Develop and implement effective sales plans to achieve business objectives. Analyze sales data and performance metrics to optimize sales strategies. Job Requirements Strong knowledge of retail mortgages and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with diverse client groups and teams. Familiarity with industry regulations and compliance requirements.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Thrissur
Work from Office
We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-7 years of experience in the BFSI industry, preferably with knowledge of receivables. Roles and Responsibility Manage and maintain accurate records of customer accounts and transactions. Develop and implement effective strategies to improve cash flow and reduce bad debts. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze financial data to identify trends and areas for improvement. Ensure compliance with regulatory requirements and internal policies. Provide excellent customer service and support to clients. Job Requirements Strong understanding of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry is preferred.
Posted 1 month ago
5.0 - 8.0 years
1 - 5 Lacs
Bengaluru
Work from Office
We are looking for a highly skilled and experienced Branch Manager to lead our team in Equitas Small Finance Bank Ltd. The ideal candidate will have a strong background in BFSI, with 2-7 years of experience. Roles and Responsibility Manage daily branch operations, ensuring efficient service delivery to customers. Develop and implement strategies to achieve business objectives and expand the customer base. Lead and motivate a team of banking professionals to meet sales targets and provide excellent customer service. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Monitor and control expenses to ensure cost-effectiveness and adherence to budget. Identify and mitigate risks, implementing processes to prevent fraud and minimize losses. Job Requirements Strong knowledge of BFSI industry trends and regulations. Excellent leadership and management skills, with the ability to motivate and inspire teams. Proven track record of achieving sales targets and expanding customer bases. Strong communication and interpersonal skills, enabling building relationships with diverse stakeholders. Ability to analyze data and make informed decisions to drive business growth. Strong problem-solving skills, with the ability to identify and mitigate risks.
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Kumbakonam, Thiruvarur
Work from Office
We are looking for a highly motivated and detail-oriented Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate should have 0-3 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables, ensuring timely payments and minimizing bad debts. Develop and implement effective strategies to improve cash flow and reduce outstanding amounts. Collaborate with the collections team to identify and address potential issues before they become major problems. Analyze financial data to provide insights on trends and areas for improvement in the bank's receivables. Maintain accurate records and reports of all transactions related to receivables. Ensure compliance with regulatory requirements and internal policies regarding receivables management. Job Requirements Strong understanding of financial concepts, including accounting principles and credit risk assessment. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Proficiency in MS Office applications, particularly Excel, and familiarity with banking software systems. Ability to analyze complex financial data and provide actionable recommendations. Strong problem-solving skills, with the ability to think critically and creatively. Commitment to delivering high-quality results and exceeding customer expectations.
Posted 1 month ago
5.0 - 8.0 years
2 - 4 Lacs
Dhule, Nashik, Chalisgaon
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-6 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored investment solutions. Conduct thorough needs analysis to identify client requirements and offer personalized advice on mutual fund investments. Collaborate with internal teams to ensure seamless execution of trades and settlement processes. Provide exceptional customer service by responding promptly to client inquiries and resolving issues efficiently. Stay up-to-date with market trends and regulatory changes to remain competitive and compliant. Identify new business opportunities through networking, referrals, and other channels. Job Requirements Strong knowledge of mutual funds products, including their features, benefits, and risks. Excellent communication and interpersonal skills to build strong relationships with clients and colleagues. Ability to analyze complex financial data and provide insightful recommendations. Strong problem-solving skills to resolve client queries and concerns. Experience working in a fast-paced environment with multiple priorities and deadlines. Proficiency in using technology-based tools and platforms to manage client portfolios.
Posted 1 month ago
4.0 - 6.0 years
2 - 5 Lacs
Chennai
Work from Office
We are looking for a skilled AML & KYC Analyst to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 4-6 years of experience in the BFSI industry, with expertise in anti-money laundering and customer due diligence. Roles and Responsibility Conduct thorough analysis of customer transactions to identify potential risks and anomalies. Develop and implement effective strategies to prevent money laundering and terrorist financing. Collaborate with internal stakeholders to ensure compliance with regulatory requirements. Perform regular reviews of customer accounts to detect suspicious activity. Provide training and guidance to staff on AML/KYC policies and procedures. Maintain accurate records of all interactions with customers and transactions. Job Requirements Strong knowledge of anti-money laundering regulations and laws. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment with multiple priorities. Effective communication and interpersonal skills. Experience with customer relationship management systems. Strong attention to detail and organizational skills.
Posted 1 month ago
2.0 - 6.0 years
2 - 5 Lacs
Chennai
Work from Office
We are looking for a skilled AML & KYC Analyst to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-6 years of experience in the BFSI industry, with expertise in Anti Money Laundering and Know Your Customer regulations. Roles and Responsibility Conduct thorough analysis of customer transactions to identify potential risks and anomalies. Develop and implement effective strategies to prevent money laundering and terrorist financing activities. Collaborate with internal stakeholders to ensure compliance with regulatory requirements. Perform regular reviews of customer accounts to detect suspicious activity. Provide training and guidance to staff on AML/KYC policies and procedures. Maintain accurate records of all interactions with customers and transactions. Job Requirements Strong understanding of AML/KYC regulations and industry standards. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and meet deadlines. Effective communication and interpersonal skills, with the ability to build relationships with customers and colleagues. Proficiency in Microsoft Office and other software applications. Experience working in the BFSI industry, preferably in a similar role.
Posted 1 month ago
3.0 - 4.0 years
7 - 11 Lacs
Tamil Nadu
Work from Office
We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3-4 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify new business prospects and expand existing customer relationships. Provide excellent customer service and support to ensure high levels of customer satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of the bank's products and services. Job Requirements Minimum 3 years of experience in the BFSI industry, preferably in Merchant OD. Strong knowledge of banking products and services, including loans and deposits. Excellent communication and interpersonal skills are required to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with small finance banks or similar institutions is preferred.
Posted 1 month ago
5.0 - 7.0 years
2 - 6 Lacs
Perambalur, Thottiyam, Kumbakonam
Work from Office
We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd, with 5 years of experience in the BFSI industry. The ideal candidate will have a strong background in micro mortgages and excellent relationship management skills. Roles and Responsibility Manage relationships with existing clients to ensure timely repayment of loans. Identify new business opportunities through networking and referrals. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Job Requirements Minimum 5 years of experience in the BFSI industry, preferably in micro mortgages. Strong knowledge of financial products and services related to micro mortgages. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Proficiency in using technology and software applications relevant to micro mortgages. Location- Kumbakonam,Thottiyam,Perambalur,Thuraiyur
Posted 1 month ago
1.0 - 4.0 years
2 - 7 Lacs
Ballari, Chitradurga, Sira
Work from Office
We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch receivables function. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on key performance indicators, such as collections and credit risk management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to enhance their skills and knowledge. Job Requirements Strong understanding of financial regulations and laws governing the BFSI sector. Excellent communication and interpersonal skills to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills to identify areas for improvement. Experience working in a similar role within the BFSI industry is preferred.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
New Delhi, Gurugram
Work from Office
We are looking for a highly skilled and experienced Operations Analyst to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in document verification and be able to work efficiently in a fast-paced environment. Roles and Responsibility Verify documents for accuracy and completeness. Perform quality checks on verified documents. Collaborate with the operations team to resolve issues. Develop and implement process improvements to increase efficiency. Maintain high customer satisfaction through excellent service. Ensure compliance with regulatory requirements. Job Requirements Minimum 2 years of experience in document verification or a related field. Strong knowledge of document verification processes and procedures. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Proficient in Microsoft Office and other software applications.
Posted 1 month ago
11.0 - 16.0 years
3 - 7 Lacs
Hubli, Belgaum
Work from Office
We are looking for a skilled professional with 11 years of experience to join our team as an Area Receivable Manager in Equitas Small Finance Bank Ltd, located in the BFSI industry. Roles and Responsibility Manage and oversee the receivable process to ensure timely payments and minimize bad debts. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and disputes. Analyze financial data to identify trends and areas for improvement in the receivable process. Ensure compliance with regulatory requirements and internal policies related to receivables. Lead and motivate a team of professionals to achieve business objectives. Job Requirements Strong knowledge of accounting principles, financial regulations, and banking practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Experience in managing teams and achieving business targets. Strong analytical and decision-making skills.
Posted 1 month ago
2.0 - 4.0 years
1 - 3 Lacs
Hyderabad, Mahabubnagar
Work from Office
We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-5 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Respond to customer complaints and concerns promptly. Collaborate with internal teams to improve overall customer experience. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Excellent problem-solving and analytical skills. Proficient in using technology and software applications. Strong attention to detail and organizational skills. Ability to work collaboratively as part of a team. Experience working in a bank or financial institution is preferred. Any graduate can apply for this position.
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Sirsa, Sonipat, Karnal
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored investment solutions. Conduct thorough needs analysis to identify client requirements and offer personalized advice on mutual fund investments. Collaborate with internal teams to stay updated on market trends and regulatory changes affecting mutual funds. Provide exceptional customer service by responding promptly to client inquiries and resolving issues professionally. Identify new business opportunities through networking and referrals to expand the existing client base. Stay current with industry developments and competitor activity to maintain a competitive edge. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in mutual funds. Strong knowledge of financial markets, products, and regulations governing mutual funds. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment and meet sales targets. Proficiency in using technology and software applications to manage client relationships and track performance. Strong analytical and decision-making skills to provide informed investment advice.
Posted 1 month ago
8.0 - 12.0 years
6 - 9 Lacs
Karnataka
Work from Office
We are looking for a skilled Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 8 years of experience in the BFSI industry, with a strong background in managing teams and driving business growth. Roles and Responsibility Manage and supervise a team of retail banking professionals to achieve business objectives. Develop and implement strategies to increase customer acquisition and retention. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Analyze market trends and competitor activity to identify opportunities for growth. Ensure compliance with regulatory requirements and internal policies. Foster a culture of excellence and continuous improvement within the team. Job Requirements Proven experience in retail banking management or a related field. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to analyze data and make informed decisions. Strong problem-solving and conflict resolution skills. Experience in managing budgets and resources effectively.
Posted 1 month ago
2.0 - 6.0 years
7 - 11 Lacs
Ballari, Chitradurga, Davangere
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify new business prospects and expand existing customer relationships. Provide excellent customer service and support to ensure high levels of satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the industry. Build and implement effective sales strategies to drive growth. Job Requirements Minimum 2 years of experience in relationship management or a related field. Strong knowledge of the BFSI industry, particularly in Merchant OD. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Experience working with small finance banks or similar institutions is an advantage.
Posted 1 month ago
2.0 - 4.0 years
1 - 3 Lacs
Chennai
Work from Office
We are looking for a highly skilled and experienced Operations Analyst to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 to 6 years of experience in document verification, with a strong background in BFSI operations. Roles and Responsibility Analyze and verify documents for accuracy and completeness. Collaborate with internal teams to resolve operational issues. Develop and implement process improvements to increase efficiency. Maintain high standards of customer service and quality control. Identify and mitigate risks associated with document verification processes. Provide training and support to junior team members. Job Requirements Strong knowledge of BFSI operations and regulations. Excellent analytical and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Effective communication and interpersonal skills. Strong attention to detail and organizational skills. Experience with document verification software and systems.
Posted 1 month ago
2.0 - 3.0 years
1 - 4 Lacs
Amritsar
Work from Office
We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets. Build and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing customer relationships. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to stay ahead in the market. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Proven track record of achieving sales targets and driving business growth. Strong knowledge of the BFSI industry and its regulations. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience working with small finance banks or similar institutions is preferred.
Posted 1 month ago
3.0 - 6.0 years
1 - 5 Lacs
Chennai
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
5.0 - 8.0 years
5 - 8 Lacs
Mumbai, Maharashtra, India
On-site
We require a graduate from a premier institute with a B. Tech, BSc / CS or MCA and 5 years of experience (3 for Software Engineer) and solid experience in developing enterprise and web application software using Advanced Java, Spring, Hibernate, MySQL, JSP, Java Script, HTML, CSS, etc. We use Intellij Ultimate IDE and Git repository, along with Maven / Gradle as the build tools. The candidate must be an independent person, able to think creatively and guide a team of 2 - 3 developers. We are a flat, open creative organization with a flexible work environment, that puts a premium on creative problem solving.
Posted 1 month ago
5.0 - 6.0 years
15 - 25 Lacs
Chennai
Work from Office
Job Summary We are seeking a highly skilled Software Engineer with 5 to 6 years of experience in IBM Mainframe Utilities Python CICS VSAM JCL DB2 and Cobol. The ideal candidate will have a strong technical background and preferably domain experience in Property & Casualty Insurance. This is a hybrid work model with day shifts and no travel required. Responsibilities Develop and maintain software applications using IBM Mainframe Utilities Python CICS VSAM JCL DB2 and Cobol. Collaborate with cross-functional teams to gather and analyze requirements for new software features. Design and implement efficient scalable and maintainable code to meet project specifications. Conduct thorough testing and debugging of software applications to ensure high-quality deliverables. Provide technical support and troubleshooting for existing software applications. Participate in code reviews to ensure adherence to best practices and coding standards. Document software designs code and processes for future reference and knowledge sharing. Stay updated with the latest industry trends and technologies to continuously improve software development practices. Work closely with stakeholders to understand business needs and translate them into technical solutions. Ensure software applications comply with security and regulatory requirements. Optimize software performance and enhance user experience. Mentor and guide junior team members to foster a collaborative and productive work environment. Contribute to the overall success of the company by delivering high-quality software solutions that meet business objectives. Qualifications Possess strong technical skills in IBM Mainframe Utilities Python CICS VSAM JCL DB2 and Cobol. Have a minimum of 5 years of experience in software development. Demonstrate proficiency in designing and implementing software applications. Exhibit excellent problem-solving and debugging skills. Show ability to work collaboratively in a team environment. Have strong communication and documentation skills. Preferably have domain experience in Property & Casualty Insurance. Be adaptable to a hybrid work model and day shifts. Display commitment to continuous learning and improvement. Ensure adherence to security and regulatory standards. Provide mentorship and guidance to junior team members. Contribute to the companys success through high-quality software solutions. Be proactive in identifying and addressing potential issues. Certifications Required Certified Application Developer IBM Certified Solution Developer Python Certification
Posted 1 month ago
4.0 - 8.0 years
22 - 25 Lacs
Gurugram
Work from Office
We are looking for a passionate, hard-working, and talented Software Development Engineer who can build innovative mission critical system software applications tools. (Experience 4 to 8 years) You will have an enormous opportunity to make a large impact on the design, architecture, and development of consumer products. You will be responsible for delivery and support of large-scale, multi-tiered, distributed software applications and tools. Ability to design and code right solutions starting with broadly defined problems. . Strong on Data munging, data handling, SQL, Data queries, ETL, data pipelines. Drive best practices and engineering excellence. Work with other team members to develop the architecture and design of new and current systems. Work in an agile environment to deliver high quality software. Ability to design and code right solutions starting with broadly defined problems. . Strong on Data munging, data handling, SQL, Data queries, ETL, data pipelines. Drive best practices and engineering excellence. Work with other team members to develop the architecture and design of new and current systems. Work in an agile environment to deliver high quality software. A day in the life Ability to design and code right solutions starting with broadly defined problems. . Strong on Data munging, data handling, SQL, Data queries, ETL, data pipelines. Drive best practices and engineering excellence. Work with other team members to develop the architecture and design of new and current systems. Work in an agile environment to deliver high quality software. About the team Amazon India CFX team is offering a truly exceptional opportunity to be a part of a team working on industry-leading products/ technologies. We work on initiatives to reduce cost to serve for customers while improving the customer experience. Our systems need to meet remarkably high standards of quality, performance and reliability, operating around the clock on a massive scale. You will work with engineers for software across a variety of n-tier architectures and technologies. - 4+ years of non-internship professional software development experience - 4+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 2+ years of big data technologies such as AWS, Hadoop, Spark, Pig, Hive, Lucene/SOLR or Storm/Samza experience - Experience programming with at least one software programming language - 4+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelors degree in computer science or equivalent
Posted 1 month ago
2.0 - 6.0 years
3 - 7 Lacs
Hyderabad
Work from Office
We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team. The ideal candidate will be responsible for ensuring the accuracy, consistency, and compliance of various operational processes within the organization. This role will primarily focus on conducting QA audits on Incident Management team P1 records, reviewing Network team RCAs and Changes, and maintaining up-to-date Standard Operating Procedures (SOPs). Additionally, the Quality Assurance Specialist will collaborate with stakeholders to ensure that documentation reflects the current direction and requirements of Customer. Key Responsibilities: 1. QA Audits: - Perform regular audits on Incident Management team P1 records to ensure accuracy, completeness, and adherence to established protocols and standards. - Identify and escalate any discrepancies or issues found during the audit process for resolution. 2. Review and Analysis: - Review Network team Root Cause Analyses (RCAs), Changes, and other relevant documentation to identify trends, areas for improvement, and potential risks. - Provide feedback and recommendations to relevant teams based on the findings of reviews and analyses. 3. Standard Operating Procedures (SOPs): - Own the auditing of SOPs on a regular basis to ensure they are current, accurate, and aligned with organizational policies and procedures. - Update SOPs as necessary based on evolving requirements and direction from Customer, obtaining review and approval from relevant stakeholders. 4. Documentation Management: - Maintain documentation related to the current sources of truth, including branch information, circuit information, and other relevant data. - Ensure documentation is organized, up-to-date, and accessible to authorized personnel as needed. Qualifications: - Bachelors degree in a relevant field or equivalent work experience. - Proven experience in Quality Assurance, preferably in a technology or operational environment. - Strong attention to detail and analytical skills, with the ability to identify discrepancies and patterns. - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Familiarity with incident management processes, network operations, and standard operating procedures. - Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. - Proficiency in documentation management tools and software applications. Preferred Qualifications: - Certification in Quality Assurance or related field (e.g., Six Sigma, ISO standards). - Experience with auditing tools and methodologies.
Posted 1 month ago
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