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Infosys
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Application Maintenance and Support Consultant

Application Maintenance and Support Consultant

5 - 8 years

|

14 - 24 Lacs

Hyderabad Pune Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

Apm Tools ITSM Gen AI Ansible Process Mining Chatbot Selenium Agnetic AI Blue Prism Uipath Log Analytics Python

Work Mode

Hybrid

Job Type

Full Time

Job Description

Primary Skills

ITSM automation SME, conversational AI architects and consultants
RPA automation, self-healing solutions architects and consultants
Observability tools (APM and infra) SMEs
AI Ops architects and consultants
L3 solutions architects and consultants
CloudOps / FinOps consultants
AI architects, Agentic AI SMEs

Role and Responsibilities

Hands on experience on ITSM automation, should have worked as SME, conversational AI architects and consultants.
have the working experience with L3 solutions architects on Gen AI driven impact analysis, Gen AI driven code generation
Excellent problem solving/analytical skills and complex troubleshooting methods.
Excellent presentation, verbal, and written communication skills.
Good and adaptable with : ITSM, ServiceNow (interchangeable with SNOW), NowAssist, BMC Helix, BMC Remedy, BMC Helix RemedyForce

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