Application Maintenance and Support Consultant

5 - 8 years

14 - 24 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Primary Skills

  • ITSM automation SME, conversational AI architects and consultants
  • RPA automation, self-healing solutions architects and consultants
  • Observability tools (APM and infra) SMEs
  • AI Ops architects and consultants
  • L3 solutions architects and consultants
  • CloudOps / FinOps consultants
  • AI architects, Agentic AI SMEs

Role and Responsibilities

  1. Hands on experience on ITSM automation, should have worked as SME, conversational AI architects and consultants.
  2. have the working experience with L3 solutions architects on Gen AI driven impact analysis, Gen AI driven code generation
  3. Excellent problem solving/analytical skills and complex troubleshooting methods.
  4. Excellent presentation, verbal, and written communication skills.
  5. Good and adaptable with : ITSM, ServiceNow (interchangeable with SNOW), NowAssist, BMC Helix, BMC Remedy, BMC Helix RemedyForce

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