134 Analysts Jobs - Page 6

Roles and Responsibilities Onboard New Bus Services in to Dynamic Pricing Engine - Prepare data, drive strategy discussion, configure rules, liaise with GDS to activate services, sanity check post activation. Performance Management - Evaluate configured parameters and update strategies with changing market dynamics to maintain a level high of BO service performance . System & Process improvement - Identify system and process gaps, contribute towards its improvement by creating high quality process documentation and assisting Data Science team with relevant inputs . Strategy Implementation - Configure strategies as per requirement, Service Monitoring & Intervention - Quickly analyze multiple data points to adjust fares generated from automated dynamic pricing engine to optimise revenue with high level of process adherence. Handle price change requests or queries on Bus Operator WhatsApp groups within SLA requirement Educational Qualification: BCA,MCA & B.Tech Years of Experience (Minimum & Maximum): 1 to 3 years of experience Key skills required for the role: Flexible to work at different timings Data Acumen High level of discipline and process adherence Excel Python, SQL & data visualization good to have

Are you a dynamic leader with a passion for revolutionizing customer support, enhancing user experience, and driving operational excellence ? Do you thrive in a fast-paced environment where innovation, automation, and data-driven strategies shape success? If you're eager to make a significant impact in a high-growth market intelligence powerhouse , then Tracxn is the place for you! About Tracxn: Tracxn is a leading market intelligence platform that tracks startups, private companies, and emerging trends across various industries. We empower venture capitalists, investment banks, and corporate innovation teams with high-quality data and insights. Join us in our journey of driving data-led decision-making in the startup ecosystem! Role Overview: As AVP - Business Strategy & Operations (Support Team), you will play a key role in shaping and optimizing customer support strategies. You will be responsible for improving customer experience, enhancing operational efficiency, and ensuring seamless service delivery. This role requires a strategic thinker who can leverage data-driven insights to drive continuous improvement and customer satisfaction. Key Responsibilities: Develop and execute strategies to enhance customer support operations and improve overall customer experience. Identify process inefficiencies and implement improvements to drive operational excellence. Monitor key performance indicators (KPIs) to assess customer support performance and drive actionable insights. Work closely with cross-functional teams to optimize support workflows and ensure seamless coordination. Implement automation to enhance efficiency and reduce response times. Conduct market research and benchmark industry best practices to continuously enhance customer support strategies. Collaborate with leadership to align customer support goals with business objectives. Lead initiatives to scale support operations while maintaining high service quality. Key Skills & Qualifications: 6-10 years of experience in business strategy, operations, or customer support management. Strong analytical and problem-solving skills with a data-driven approach. Experience in process optimization and customer service excellence. Excellent communication and stakeholder management skills. Ability to work in a dynamic, fast-paced environment with a focus on execution. Proficiency in data analysis tools and customer support technologies. MBA from a reputed institution is preferred. Why Join Us? Be part of a high-growth startup revolutionizing market intelligence. Gain exposure to strategic decision-making and impactful projects. Work in a collaborative and innovative environment. If you are passionate about customer support, business strategy, and driving operational excellence, wed love to hear from you! Apply now and be a part of Tracxns success story.

About The Role : Job TitleAnalytics Analyst, AYST LocationMumbai, India Role Description Summary: About DWS (Deutsche Asset Management) DWS, publicly listed asset management division of Deutsche Bank, is one of the world's leading investment management organizations with about assets under management. DWS provides flexible products and solutions to a wide range of investment opportunities across all asset classes from pooled funds to highly customized portfolios for a wide range of investors and offers individuals and institutions traditional and alternative investments across all major asset classes. About CROCI CROCI, acronym for Cash Return on Capital Invested, is part of DWS Investment division. The team was set up in 1996 in London as a research service to institutional clients. CROCI is an investment research discipline that makes in-depth adjustments to companies financial statements in order to make their P/E ratios comparable across sectors and markets. The current coverage is more than 900 global large companies. In 2004, the team launched investable Index based products that allowed exposure to the underlying investment philosophy. There are CROCI products (Index, Funds, Strategies) under various wrappers with underlying assets under management in excess. The CROCI team members are based out of Mumbai, London, Paris, and New York. About DWS India Pvt. Ltd. DWS India (P) Ltd., is a wholly owned subsidiary of DWS Group GmbH & Co. KGaA (part of Deutsche Bank Group). Our teams in Mumbai focus on Research & Analytics, Portfolio Management Support, Business Management Support, etc. across all divisions of DWS Group. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As a part of the CROCI analyst team, the candidate will be responsible assisting senior CROCI analysts in covering 900+ Global companies under coverage from various sector. The job responsibilities include regular update of financial valuation model based on latest events like earning announcements, M&A activities etc, providing bottom-up economic research across various regions/sub-industry, working closely with team to provide support on requests/queries from clients. The candidate will also initiate coverage on new companies by providing economic view on business and actively monitor the portfolio to identify impact of various corporate events on the valuation and regularly brief the entire team about interesting happenings/trends in the sector. Further, role requires Analyst to develop good understanding of the ESG and assess its economic impact on company valuations. Your skills and experience Education and Experience: Chartered Accountant with maximum six months experience. Candidates who cleared all levels in the first attempt would be preferred. Strong understanding of the financial markets and economic concepts. Corporate finance and modelling skills. Understanding of industry dynamics, operational and financial characteristics of company analysis. Competencies: Excellent knowledge of Accounting and Finance. Knowledge of US GAAP and IFRS Standards would serve as added advantage. Understanding of ESG and its possible impact on company operations and valuations. Proficiency in using MS Office. Good communication skills. Personal Characteristics: Self-motivated, ability to work independently and as part of the team. Highly organized with a keen eye for detail and ability to operate in a fast-paced environment. Intellectual curiosity and initiative combined with professional and personal integrity. Entrepreneurial spirit with a passion to learn and grow. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

At Frontier (30+Yrs) we have aggressive & exciting initiatives running across the company as we prepare for growth in areas like Cloud, Gen AI, Hybrid IT etc. We have a strong solutions portfolio (partnering with the who's who in the industry) & an inclusive culture with strong adherence to our values. https://frontier.in/our-values/ We're looking for a "Head - Business Finance" working with the Founder/CEO to help in monitoring & managing multiple areas. The incumbent will be a valuable business & strategic partner to the Founder/CEO to drive strategy, organizational & operational decision-making using the companys financial context. P articipates in reviews & meetings (internal & external OEM's), help brainstorm & ensures speedy implementation of ideas as timing is everything in this fast-paced IT World . He should be able to translate detailed data into clear, concise & actionable tasks. Should constructively challenge Sales, Commercial & Operations teams, ensuring that business decisions are grounded in solid financial criteria. Be able to identify opportunities for top-line growth & profit improvement, not just through cost control, but through processes such as product line/regional profitability analysis. He should be a visible leader & an influencer with an opportunity to help Frontier seize essential advantages by working alongside business leaders to solve their toughest problems & capture their greatest opportunities. We strongly believe that a person who executes this role well could over the years become a COO Looking for people who just solve problems without even being asked to solve problems. Curiosity is mandatory to solve complex business issues from strategy to execution. Don't just send in your CV. Write back to us (in bullet points) telling us why youre the right person for this job. The ideal candidate should necessarily have Business acumen, the ability to fix gaps & design, build new processes, exhibit a high degree of inter-personal skills as he/she works with leaders across the organization. And yes! You need to communicate smart & understand Exception reporting! Given the exposure, the canvas to play upon, the need to keep learning new things very fast, lets face it the role can be daunting for some. Those who are passionate about what they do & hence deeply invested, who know how to be patient, especially with uncertainty. will find this role exciting as this exposure will serve as a great stepping stone in their career. If you are an MBA /CA it helps & if no & believe that your MBA comes from your work experience then that's fine. Age no bar (assuming your young at heart). Salary? Depends on what you bring to the table (In the past it ranged between 40-50 Lacs/annum ++ ) . Of course you will need to link a part of the same to performance (there are no free lunches remember after all in management you don't get paid to only report / discuss problems ..... you get paid to fix the same ! ). Interested? then write in to careers@frontier.in. This person should have been on board yesterday Key Skills we are looking for: Proficiency in financial modelling, budgeting, and forecasting. To be an effective business partner, you must have leadership, communication, interpersonal & influencing skills that are necessary for dealing with both internal & external stakeholders. Ability to work independently and as part of a team. Strong analytical and problem-solving skills to manage volatility and complexity. Humility & zero ego. Flex approach to meet the changing needs of teams and clients. Give advice & counsel as well as provide a voice of reason. Communicate with empathy and adapt communication style to meet the needs of the situation and audience. Embrace different points of view and welcome opposing and conflicting ideas . Conduct self in a professional manner and take responsibility for work and commitments. Take action to stay current with new and evolving technology. Use tools, techniques and firm standard methodologies to support research, analysis and problem solving. Handle, manipulate and analyze data and information responsibly. Based on the candidate's experience, he/she will lead a team & the role could cover some or all of following areas Takes responsibility for the company’s growth by helping Business (& Regional) Heads build & monitor Business & Financial Plans. Understand key metrics about the business’s strategy and performance & important milestones to reach the envisaged objectives. Analyse Margins by product, customer, segment, then overall performance & people productivity of each Business Unit /Region, identifies trends & provides insights & financial guidance to Business heads to improve decision-making & support strategic initiatives. Each SBU should have a P&L and operational metrics which need to be reviewed on monthly basis & agree on glide path if there are any gaps In tandem with business analytics team, Manage complexity & drive productivity. Raise the game in managing, analysing & presenting data in a way that yields desired output from Sales & Support functions. Ability to deliver (what business needs) rather than a narrower focus on its efficiency. Develop a strong understanding of the company's business model & the industry & be able to use this knowledge to provide an independent perspective & to constructively challenge the Sales, Operations & commercial teams, ensuring that business decisions are grounded in solid financial criteria. Ensuring Financial Growth, increasing profitability by increasing gross margins / Increasing Company Valuation by understanding where to invest 1 & where to cut 1 Ensuring the Company continues its excellent credit rating Strategic Financial Planning / Budgeting: Oversees Preparation of Annual Financial & Operating plan, including budgeting, forecasting & financial planning. Analysing financial data (budgets v/s Actuals). Actual Performance, variance analysis & suggesting corrective action (this should be proactive & not reactive) & constantly ensuring alignment with business goals. Create a cadence of monthly reviews with the functional heads who are responsible for various functions. Mutually agree to monthly & quarterly metrics to be achieved / Create templates for review of performance / Set up cadence of weekly, fortnightly and monthly meetings (as need be) to drive performance at various levels, Create monthly financial dashboard SBU Wise / Create forecasting framework for the business on a rolling monthly basis depending on the sales funnel size & other factors Introduction of budgets & profit monitoring systems to monitor & correct performance to achieve pre-set goals. Providing financial reports to the Management. He should be able to translate detailed data into clear, concise & actionable tasks. The Management. Dashboard should clearly indicate intelligently relevant items like Income statement, Cashflow, Revenue mix, Functional budgets, SBU wise profitability statements, AR & AP ageing etc Review of business process, Sales & Execution . Support functions should have a clear understanding of how they impact the SBU P&L and how they can help improve it. Finance business partner should play a major role in operationalizing these reviews Mentoring Start-up’s within the organisation. / Assistance in re-structuring of business, etc. Managing the company's money Working Capital Management & managing the team responsible for Cash Flow Treasury Management / Evaluating potential investments, recommending capital allocation, and managing investment portfolios. Envision the future for next 3 years & the need to create a long-range plan (LRP) to understand where organization can reach. One Time Oversight of the Finance Function Review the current finance function, job profiles, process flow, controls etc. Understand gaps & advise + oversee fixing such gaps. Review the current reporting & dashboards & suggest improvements. Conduct monthly review with the finance team along with the financial results Raise the standard of internal audit controls, implement best in class systems and processes for better business output & profitability. Review existing processes & draw up a gap analysis & plan to fix it in define timelines. Create SOPs & identify process improvements if required.

About The Role Job Title Quality Analyst Job Summary We are seeking a skilled and detail-oriented BPO Quality Analyst for ourVoiceProcess to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality ofvoice interactions between our customer service representatives and customers. Your primary focus will be to analyzevoice transcripts, provide feedback, and identify areas for improvement to enhance customer satisfaction and achieve key performance indicators. Responsibilities: Monitor and evaluatevoice interactions between customer service representatives and customers to ensure adherence to quality standards and company guidelines. Analyzevoice transcripts for accuracy, completeness, and compliance with established protocols and procedures. Identify and assess customer service representatives' performance gaps and areas for improvement based on quality metrics and performance standards. Provide constructive and timely feedback to customer service representatives on theirvoice interactions, highlighting areas of strength and areas needing improvement. Collaborate with the training team to develop and deliver training programs to address knowledge and skill gaps identified during quality evaluations. Maintain accurate records of quality evaluations, performance metrics, and feedback provided to customer service representatives. Generate comprehensive reports on quality performance, trends, and improvement opportunities for management review. Participate in calibration sessions with other quality analysts to ensure consistent evaluation and scoring ofvoice interactions. Stay updated with industry best practices and trends in customer service andvoice processes to continuously improve the quality evaluation process. Collaborate with team leads and operations managers to implement quality improvement initiatives and achieve performance targets. Requirements: Bachelor's degree in any discipline or equivalent work experience in a customer service or BPO environment. Proven experience as a Quality Analyst in a BPO setting, preferably with experience invoice process evaluation. Excellent verbal and written communication skills with a keen eye for detail. Strong analytical and problem-solving abilities to assessvoice interactions and identify areas for improvement. Familiarity with quality monitoring tools andvoice platforms. Ability to work independently and as part of a team, managing multiple priorities and deadlines effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience generating reports. Knowledge of customer service principles and practices. Strong coaching and mentoring skills to provide feedback and guidance to customer service representatives. Flexibility to adapt to changing business needs and work in shifts, if required. The Quality Analyst plays a crucial role in maintaining the highest standards of customer service and ensuring operational excellence in thevoice process. If you have a passion for quality, excellent analytical skills, and a desire to drive continuous improvement, we encourage you to apply for this position.

About The Role Senior Analyst Roles and responsibilities: A senior network analyst typically has a wide range of responsibilities, which can include: Monitoring and planning network security measures such as firewalls and intrusion detection systems (IDS) Monitoring network performance to ensure it meets business objectives Providing technical support for computer networks including installation, configuration, troubleshooting, capacity planning, and maintenance Monitoring network performance to ensure it meets business objectives Designing and implementing new network architectures, including introducing new technologies when necessary Analyzing network traffic patterns to identify potential security threats or opportunities for improvement Analyzing user requirements and designing new computer networks or updating existing ones to meet these requirements Analyzing network requirements, designing network topology, and creating diagrams of how the network will look when completed Maintaining and administering an organizations computer network by performing tasks such as installing new software and hardware on servers and workstations. Design, implement, and maintain the network infrastructure for an organization Plan and coordinate network upgrades, expansions, and security measures Analyze network usage data to identify trends and recommend improvements Monitor network performance and troubleshoot issues as they arise Assist in the development of network policies and procedures Train junior staff members on network administration tasks Stay up-to-date on industry developments and emerging technologies Manage vendor relationships and support contracts Create detailed documentation of the network infrastructure Respond to after-hours network emergencies Perform regular backups of network data Technical and Functional Skills: Senior network analysts have at least a bachelors degree in computer science, information technology, information systems or a related field. Senior network analysts should have at least five years of experience in the IT industry Senior network Analyst should be atleast CCNA completed. Strong understanding of LAN/WAN technologies Working knowledge of routers, switches, firewalls, and load balancers Solid understanding of TCP/IP protocols Ability to troubleshoot complex technical problems Excellent verbal and written English About eClerx Tech eClerxs Technology Group collaboratively delivers Analytics, RPA, AI, and Machine Learning digital technologies that enable our consultants to help businesses thrive in a connected world. Our consultants and specialists partner with our global clients and colleagues to build and implement digital solutions through a broad spectrum of activities To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

About The Role Job Title Quality Analyst Job Summary We are seeking a skilled and detail-oriented BPO Quality Analyst for ourVoiceProcess to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality ofvoice interactions between our customer service representatives and customers. Your primary focus will be to analyzevoice transcripts, provide feedback, and identify areas for improvement to enhance customer satisfaction and achieve key performance indicators. Responsibilities: Monitor and evaluatevoice interactions between customer service representatives and customers to ensure adherence to quality standards and company guidelines. Analyzevoice transcripts for accuracy, completeness, and compliance with established protocols and procedures. Identify and assess customer service representatives' performance gaps and areas for improvement based on quality metrics and performance standards. Provide constructive and timely feedback to customer service representatives on theirvoice interactions, highlighting areas of strength and areas needing improvement. Collaborate with the training team to develop and deliver training programs to address knowledge and skill gaps identified during quality evaluations. Maintain accurate records of quality evaluations, performance metrics, and feedback provided to customer service representatives. Generate comprehensive reports on quality performance, trends, and improvement opportunities for management review. Participate in calibration sessions with other quality analysts to ensure consistent evaluation and scoring ofvoice interactions. Stay updated with industry best practices and trends in customer service andvoice processes to continuously improve the quality evaluation process. Collaborate with team leads and operations managers to implement quality improvement initiatives and achieve performance targets. Requirements: Bachelor's degree in any discipline or equivalent work experience in a customer service or BPO environment. Proven experience as a Quality Analyst in a BPO setting, preferably with experience invoice process evaluation. Excellent verbal and written communication skills with a keen eye for detail. Strong analytical and problem-solving abilities to assessvoice interactions and identify areas for improvement. Familiarity with quality monitoring tools andvoice platforms. Ability to work independently and as part of a team, managing multiple priorities and deadlines effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience generating reports. Knowledge of customer service principles and practices. Strong coaching and mentoring skills to provide feedback and guidance to customer service representatives. Flexibility to adapt to changing business needs and work in shifts, if required. The Quality Analyst plays a crucial role in maintaining the highest standards of customer service and ensuring operational excellence in thevoice process. If you have a passion for quality, excellent analytical skills, and a desire to drive continuous improvement, we encourage you to apply for this position.

Overview Working together, winning together, on brands that are enjoyed by over 1 billion consumers a day, feels good. A career at PepsiCo means the chance to help shape the future of our most popular and best known global and local brands. Youll see your impact on the world stage and at your familys kitchen table. We are currently looking to expand our talent pool for Financial Planning function to support business with ongoing strategic growth (write the positionfor example. 1 leader + 3 analysts). Once you are selected for the position, you will be provided with extensive onboarding getting the chance not only to enhance skills within Function-specific processes , but also a chance to get insights into workings of diverse markets. Responsibilities Provide overall support for the period end results and preparation of forecast Create, update, prepare ongoing periodic business reports Working across multiple Finance functions to deliver Period forecast Understand key drivers of the P&L Work on key region/customer initiatives to drive business and region performance Performance analysis, including explanation of variance to plan, forecast and year ago Support the annual operating plan (AOP) process Create Channel/Customer promotional analysis to support business partners Maintain complex Excel models Develop PowerPoint presentiation to communicate business results and insights Manage exceptions through verbal and written interactions with Sales and Sales Finance Trade accrual process including quarterly merch scrubs. Collaborate with sales and finance functions on ad-hoc projects. Create an inclusive and collaborative environment. People Responsibilities Coach and on- board new members of the team in ways of working and processes. Qualifications 2 to 5 years of experience in finance and planning for postgraduates (commerce, accounting, finance) (1 to 3 years of finance experience for Chartered accounts preferred) Experience in financial analysis, data integrity maintenance and systems such as SAP, Business Objects, Essbase, forecasting, P&L understanding, trade promotions, reporting & analytics. Tableau knowledge Strong excel skills. Able to work independently and takes initiative. Capable of managing multiple time sensitive priorities simultaneously Detail-oriented; organized in approach and in document maintenance. Ability to function well in a team environment. Consistently shows urgency, courtesy and patience. Exceptional communication skills. Proficiency in English language. Essential Highly organized and responsive, with ability to work to SLAs and tight deadlines. Numerate and a lateral thinker, good at data analysis, with a strong attention to detail.

Overview The Data analyst will play a critical role in the success of the Mosaic (global planning tool). Mosaic is transforming the way FP&A teams work across PepsiCo markets and the level of financial information available for the senior leadership teams. The analyst will be responsible for the ongoing live market support focussing mostly on resolution of data issues, providing guidance on data sources, systems, data flow to the solution, root cause analysis and solution deployment. Additionally, he/she will be key in understanding data compliance requirements and assisting local teams by supporting their data preparation to be MOSAIC ready. The role will require working closely with the IT/BRM, the Sector FP&A, the Cockpit and other functions teams (Net Revenue Management, Global Procurement, Coman, Supply Chain, etc.) Responsibilities Live market support technical support o Gain knowledge on data used within MOSAIC Program including existing data set up, data sources, transformation logic o Gain knowledge on how data is being consumed by the end-users (analysts, senior leaders) o Run root cause analysis of issues raised by BU users, suggest potential solution and drive their execution o Provide guidance and help in getting BU SPOT ready regardless of the origin and size of their data Live market support support with Data Quality Rules o Deep understanding of data quality requirements to be SPOT compliant o Gain knowledge on existing Data Quality Rules including logic behind them and data objects being checked and their sources o Run root cause analysis of data issues flagged with Data Quality Rules, suggest solution and drive execution Support sustainable data solution o Close collaboration with wider Global MOSAIC Data team to drive consistency in set up of master data o Prepare user guides for common processes and help building documentation for common data issue fixes Qualifications Love for data and problem solving demanding sharp analytical skills to handle/evaluate large amount of data (strong attention to details); Ability to navigate from the big picture to the details translating quickly multiple stakeholders perspectives into clearly defined data quality requirements Strong communicator and a good people person given the need to collaborate effectively across teams and people of diverse backgrounds Technical competencies across a variety of software includingTableau, Alteryx, Databricks, SAP, Oracle, Power Steering, TM1 & Cognos and the drive to expand knowledge into new areas Familiarity with technical database structures and hierarchy as well as ability to structure highly complex concepts into simple execution Ability to structure highly complex concepts into simple execution. Expertise and knowledge of database management principles and applications. Ability to navigate complex and varied processes across multiple markets. Knowledge of Basic Python, Python Spark and SQL will be considered a plus