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1 - 3 years

3 - 7 Lacs

Bengaluru

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Business Unit Overview: The Liquid Credit Strategies Team (“LCS”) manages diversified portfolios of fixed income investments, primarily consisting of senior secured floating rate bank loans of non-investment grade companies. LCS also invests opportunistically across the capital structure in instruments including mezzanine debt, high yield bonds, distressed securities, convertible bonds, preferred stock and other credit-related instruments. The group manages and sub-advises over 75 funds accounts in US and Europe, including Collateralized Loan Obligations, Separately Managed Accounts, Commingled Funds, Closed End Funds and Business Development Companies. LCS also invests in the debt and equity tranches of CLOs. Responsibilities: The COE LCS credit analyst is an integral part of the investment team. The candidate will support the onshore LCS credit analysts in their daily work. The credit analyst will develop both quantitative and qualitative skills through the credit research process and will have the opportunity to gain exposure to a wide range of industries and investment types. As a result of the breadth of the experience, the credit analyst will develop a unique understanding of companies and capital structures. If a credit analyst demonstrates the ability to take on additional responsibilities, the onshore LCS team can evolve the role over time. Initial Responsibilities include: Work as part of a team-based structure, sourcing key data inputs to assist the lead LCS analyst in the evaluation of higher quality new credit investments in the US and European Primary and Secondary Credit Markets. Ability to learn alongside the lead LCS analyst who will perform a thorough analysis of the Borrowers’ business, industry drivers, inherent credit risks, and valuation/recovery prospects. Provide support for ongoing credit monitoring including the collection and storing of financials and diligence items from data rooms; enriching internal credit database with key deal statistics; enhancing declined deal statistics, in order to provide data to Marketing / PMs as to why we declined a deal and/or reference the deal vs. a peer. Respond to ad-hoc requests from the lead LCS credit analysts and provide relevant information as needed. Provide support to lead LCS analyst in updating and maintaining credit shell financials for higher quality credit names. In the medium / longer term - additional responsibilities could expand to include drafting of summary notes on earnings and newsworthy events. The LCS lead analyst will maintain sign-off of credit shell financials, summary notes, and commentary before distribution to the Portfolio Management teams. ? Desired Candidate Profile: The candidate should have basic experience working with US/European companies and having knowledge of US/European Financial Statements, Accounting Principles and Capital Structures. Candidates having experience in working with US/European Corporate Bonds, Financial Modelling will be an added advantage. The candidate should have hands on experience in working with or covering US/European credit companies. Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) with high proficiency in Microsoft Excel Highly motivated and the ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines The profile involves effective communication across Clients' facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must. ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

4 - 8 Lacs

Gurugram

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About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Job Summary We are seeking a highly motivated Investment Management Analyst to join our Asset Based Finance (ABF) team within the Structured Finance Group. As an integral part of our team, you will gain exposure to a diverse portfolio of Asset-Backed Securities (ABS) investments and play a pivotal role in underwriting, monitoring, and managing these deals for our institutional clients. Responsibilities: Deal ManagementCollaborate closely with ABF Deal Analysts to assist in investment management and monitoring activities for structured finance deals. IC MemosSupport the deal team in updating Investment Committee approval memos, ensuring a comprehensive understanding of each deal's intricacies. Term sheetsAnalyze closing documents such as credit agreements, indentures and note purchase agreements and set up processes for analyzing and monitoring the deal post-closing. Due DiligencePerform pre-deal due diligence and stratify the collateral pool using Python to assess risk and investment potential. Surveillance and ReportingUpdate surveillance data and create one-pagers for presentations to senior management for both Public and Private deals. Cashflow ModelingDevelop and update cashflow models for structured finance deals. Monitor key metrics to assess risk and expected returns. Conduct stress case scenarios and analyze their impact on repayments. Collateral AnalysisCreate and update asset-level one-pagers for collateral analysis, assisting in underwriting and post-deal monitoring. Asset ValuationTrack and review revaluation events for underlying assets, ensuring accurate pricing of collateral. Sector-Level AnalysisUpdate monthly sector-level presentations and pro-actively highlight potential issues to senior management. Covenant MonitoringContinuously monitor covenants and key performance indicators (KPIs) at the deal level, thereby assist the Business Analytics team to run portfolio-level analysis. Ad Hoc ProjectsUndertake multiple ad hoc projects as requested by senior management to assess the impact of macro events. Client request/ CompliancesEnsure compliance with investor requirements from an investment management perspective. Data and ToolsLeverage advanced tools such as Intex and Python for in-depth analysis. Utilize Tableau, Street Diligence and Sigma for enhanced data visualization. Skills Required: MBA in Finance, CFA, or CA qualification. Experience in analyzing Asset Backed Finance deal structures and collateral is a plus. Strong analytical and quantitative skills. Proficiency in Microsoft Office tools (MS Excel, MS PowerPoint, and MS Word). Ability to summarize complex information succinctly and efficiently. Excellent written and verbal communication skills. Ability to manage multiple projects in a fast-paced environment. Detail-oriented with a commitment to accuracy and precision. Ability to work independently and collaboratively while demonstrating high sense of ownership and accountability. Thorough understanding of basic financial concepts and the ability to critically implement them. ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

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3 - 8 years

4 - 5 Lacs

Madurai, Tiruppur, Salem

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Inspira Enterprise India Pvt. Ltd. is looking for Analyst to join our dynamic team and embark on a rewarding career journey Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analysis. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing. BE/B.Tech/B.SC IT/ BCA Total 3 years of exp. CEH certification Must Monitoring Tracking Incidents/Alerts 24x7, Reporting Escalation, Regular SIEM Administrati

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1 - 3 years

12 - 16 Lacs

Bengaluru

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About The Role : Job TitleAnalyst/Senior Analyst LocationBangalore / Jaipur, India Role Description Deutsche Bank Lending Operations is going to build a team to perform balance sheet spreading tasks for the German home market. This comprises mainly of transformation of commercial clients annual statements into the standard Deutsche Bank scheme along the respective policy. Further, the results are to be captured in the golden source system as a basis for further analysis by credit analysts and sales representatives as well as generation of internal client ratings. The ideal candidate has a strong understanding of international accounting standards & principles in conjunction with German language skills. The task requires attention to detail, to be highly organized, and reliability in applying the policy rules in a correct manner. PositionAnalyst/Senior Analyst/Associate Base LocationBangalore / Jaipur EducationBachelor's degree in Accounting or Finance IndustryBanking What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Understand the balance sheet spreading policy. Analyze incoming client statements according to policy and against previous year. Identify relevant client accounting positions and map them to the target scheme, if required re-calculate positions Quality check of the results; if applicable, add missing information based on research in commercial register or Deutsche Bank core booking system or credit workflow application Desired Candidate Profile: Bachelor's degree in Accounting or Finance At least 2 years work experience in accounting or a similar role, knowledge of at least 1 international accounting standard (IFRS, US GAAP) and ideally German HGB BeneficialKnowledge of accounting software, financial reporting systems and reconciliation processes Strong analytical skills Ability to quickly understand banking software from a user perspective Proficient in Microsoft Office Excellent communication and interpersonal skills Ability to work independently and as part of a team 5 -8 yrs experience in LIQ and Loan servicing CR agreements review and LIQ experience Your skills and experience Considering the demanding, complex & critical nature of the role and able to work in fast passed environment with consistent deadlines, candidates should meet the below requirements. Bachelors degree or post-graduation degree in Finance. Minimum of 1-3 years of work experience. Excellent verbal & written communication along with dynamic & confident approach. Strong Analytical & Logical Reasoning. Understanding of Organizational Behavior & Problem Solving. Knowledge and understanding of LMA (Loan Market Association) Market. Strong knowledge and understanding of Syndicated loan market & secondary loan trading. Ability to implement tasks and projects with minimal supervision. Team player who fosters team spirit in a global setting. Proficiency in MS Office applications with advanced knowledge of excel a strong plus. How we'll support you Training and development to help you excel in your career. Flexible working to assist you balance your personal priorities. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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- 1 years

3 - 8 Lacs

Gurugram

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Evalueserve.com Pvt. Ltd is looking for Junior Analyst to join our dynamic team and embark on a rewarding career journey Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analysis. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing.

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5 - 10 years

8 - 13 Lacs

Hyderabad

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Overview Working together, winning together, on brands that are enjoyed by over 1 billion consumers a day, feels good. A career at PepsiCo means the chance to help shape the future of our most popular and best known global and local brands. Youll see your impact on the world stage and at your familys kitchen table. We are currently looking to expand our talent pool for Financial Planning function to support business with ongoing strategic growth (write the positionfor example. 1 leader + 3 analysts). Once you are selected for the position, you will be provided with extensive onboarding getting the chance not only to enhance skills within Function-specific processes , but also a chance to get insights into workings of diverse markets. Responsibilities AU HO MOH Fcst & Actual Leverage PBI for reporting actuals Provide overall support for the period end results and preparation of forecast Analyze performance vs Plan and Forecast Provide analytic support to prepare the forecast and brand P&L Develop and manage models, tools and reporting Lead analysis and reporting for Inventory DII Work on month-end activities like accrual, journal entries Blackline reconciliation process RMDL in Tableau Develop PowerPoint presentation to communicate business results and insights Collaborate with Supply Chain functions on ad-hoc projects Qualifications Experience managing a P&L 5+ years of experience in finance and planning MBA , CA/CWA (Inter) preferred Experience in financial analysis, data integrity maintenance and systems such as, SAP, VBA, Altreyx, Tableau Strong excel skills Able to work independently and takes initiative Capable of managing multiple time sensitive priorities simultaneously Detail-oriented; organized in approach and in document maintenance Ability to function well in a team environment Consistently shows urgency, courtesy and patience Exceptional communication skills. Proficiency in English language

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1 - 4 years

3 - 6 Lacs

Hyderabad

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Associate IS Bus Sys Analyst What you will do Let’s do this. Let’s change the world. In this vital role you will leverages domain, technical and business process expertise to provide exceptional end user support of Amgen’s external suppliers to ensure their effectiveness to deliver Amgen clinical trials for Amgen study teams. This role involves working closely with internal and external business stakeholder and support analysts to ensure rapid resolution of technical issues, performing route cause analysis and implementation of long-term preventative solutions. You will collaborate with the Product Owner and a team of other Business Analysts to ensure operational support excellence from the team. Roles & Responsibilities: Build strong relationship with key business leads and external partners to ensure their needs are being met Oversee expedited resolution of business-critical issues affecting the delivery of key external business partners Work with Product owner and business stakeholders to collected details requirements and user stories Analyze technical and process problems and work with multi-functional owners to develop solutions Maintain accurate documentation of configurations, processes, and changes Maintain detailed system and user documentation What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a with these qualifications. Basic Qualifications: Bachelor’s degree and 0 to 3 years of Life Science/Biotechnology/Information Systems experience OR Diploma and 4 to 7 years of Life Science/Biotechnology/Information Systems experience Preferred Qualifications: Must-Have Skills: Customer focused with excellent written and verbal communication skills who can confidently work with internal Amgen business stakeholders and external service partners on technology topics Experience of working with or supporting systems used to execute clinical trials. E.g. Rave, CTMS, Veeva Excellent problem-solving skills and a committed attention to detail in finding solutions Good-to-Have Skills: Experience of working with or in a Clinical Research Organizations (CROs) or other specialist suppliers supporting clinical trials Experience with Agile software development methodologies (Scrum) Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience of O365 Cloud PC VDI Professional Certifications : SAFe for Teams certification (preferred) Soft Skills: Highly organized and able to work under minimal supervision Excellent analytical and assessment skills Ability to work effectively with global, virtual teams Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Familiarity with GxP, CFR 21 Part 11 and systems validation Ambitious to further develop their skills and career What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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10 - 14 years

37 - 45 Lacs

Mumbai, Pune, Gurugram

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Job Title - Platforms Manager - S&C GN-CFO&EV Management Level:07 Manager Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills:Oracle Fusion Finance Implementation Good to have skills:Oracle Fusion Finance Implementation with PPM/FAH/Lease Accounting Experience:10 - 14 years Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Have been part of at least 6 end to end Oracle Implementations. Out of which 3+ in Fusion Understand the roadmap for Oracle Cloud ERP and become a trusted advisor for clients in driving their Oracle adoption. Have experience in defining a Business Case for Oracle Transformation and RoI calculations. Have worked in the capacity of Solution Architect / Design Authority in Past and have done lot of advisory work for ERP's for e.g. Product selection, Value realization, Fit Gap Assessment etc. Work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations. Drive sales pipeline and independently own proposals related to Finance / Multi-function Oracle engagements. Lead and transform the consulting industry by developing some key Assets and Accelerators which can help Clients in their digital transformation journey. Provide direction for complex Oracle Landscape issues and can collaborate with the business and developers and execute on agreed timelines. Provide consulting solutions including how to leverage standard Oracle functionality and how to enable requirements while maximizing the ROI. Lead intelligent conversations to guide clients through best-practice project scoping and delivery to ensure overall project success in implementing Oracle. Ability to manage project execution and manage client conversations during assessment, design, implementation, and status reporting. Lead the problem solution design and implementation ensuring high quality adhering to the timelines and defined budget. Ability to drive large scale digital finance transformation initiatives during the entire life cycle of the project. Supervision of Accenture Managers, Senior and Junior analysts and consultants and client personnel to drive delivery outcomes. Roles & Responsibilities: Should know how to lead and deliver Oracle Cloud & EBS (on-premises) engagements across different implementation approaches including excellent understanding of client business processes, pain points, solution options and organization structure. Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of digital finance technologies that drives business processes. Should know how to lead business case creation for Oracle design to implementation projects. Drive continuous improvement capability with regards to methodology, tools, best practices and maturity Qualifications Professional & Technical Skills: MBA from a Tier-1 or Tier-2 B-school. CA or CPA Deep knowledge and experience in Finance and Controlling Org structure and design, Oracle Implementation and rollout point of views, approach and design principles, roadmap and business case definition. Ability to work independently with minimal supervision and lead global distributed teams across Platforms. 10+ years experience involving Oracle Cloud ERP and other Oracle applications, design to implementation projects. At least 8+ years of consulting experience in a big4 or similar firms Extensive experience in GTM/Presales and writing proposals. Must have worked as overall solution architect or cross functional lead for all finance workstreams/functions in Finance Transformation projects involving Oracle Cloud applications including Financials, Financial Supply Chain Management, and E2E landscape of Oracle applications including EPM. Business process knowledge related to core finance modules in Oracle along with Reporting and Dashboards capabilities. Programme management experience and track record of successful (on-time & on-budget) delivery of large, complex programs in a dynamic environment with numerous and complex stakeholders groups Active role in the identification of opportunities by farming existing relationships and growing new networks. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

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8 - 12 years

30 - 35 Lacs

Mumbai, Pune, Bengaluru

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Job Title - Platforms Manager Level- Manager- S&C GN-CFO&EV Management Level:07 Manager Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills:SAP FICO Implementation Good to have skills:Generic FICO, PS+Investment mgt, DRC, FSCM, CO, VIM+FI, OCR, Functional MDG, AFC/FCC, SAP ICMR, Intercompany, SAP CFIN Experience:8 - 12 years Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Have been part of at least 5 end to end SAP implementations. Out of which 2+ in S4 Understand the SAP roadmap for S/4 HANA and become a trusted advisor for clients in driving their S/4 HANA adoption. Have experience in defining a Business Case for S4 Transformation and RoI calculations. Have worked in the capacity of Solution Architect / Design Authority in Past and have done lot of advisory work for ERP's for e.g. Product selection, Value realization, Fit Gap Assessment etc. Work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations. Drive sales pipeline and independently own proposals related to Finance / Multi-function S/4 HANA engagements. Lead and transform the consulting industry by developing some key Assets and Accelerators which can help Clients in their digital transformation journey. Provide direction for complex SAP S/4 HANA issues, and can collaborate with the business and developers and execute on agreed timelines. Provide consulting solutions including how to leverage standard SAP S/4 HANA functionality and how to enable requirements while maximizing the ROI Lead intelligent conversations to guide clients through best-practice project scoping and delivery to ensure overall project success in implementing SAP S/4 HANA Have ability to manage project execution and manage client conversations during assessment, design, implementation, and status reporting Lead the problem solution design and implementation ensuring high quality adhering to the timelines and defined budget Supervision of Accenture Managers, Senior and Junior analysts and consultants and client personnel to drive delivery outcomes. Roles & Responsibilities: Should know how to lead and deliver S/4 HANA engagements across different implementation approaches including excellent understanding of client business processes, pain points, S/4 HANA solution options and organization structure Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of digital finance technologies that drives business processes Should know how to lead business case creation for SAP design to implementation projects Drive continuous improvement capability with regards to methodology, tools, practices and maturity Qualifications Professional & Technical Skills: MBA from a Tier-1 or Tier-2 B-school. CA or CPA Deep knowledge and experience in Finance and Controlling Org structure and design, S/4 HANA Implementation and rollout point of views, approach and design principles, roadmap, and business case definition. Ability to drive large scale digital finance transformation initiatives during the entire life cycle of the project. 10+ years experience in SAP S/4 HANA design to implementation projects At least 8+ years of consulting experience in a big4 or similar firms Extensive experience in GTM/Presales and writing proposals. Programme management experience and track record of successful (on-time & on-budget) delivery of large, complex programs in a dynamic environment with numerous and complex stakeholders groups Active role in the identification of opportunities by farming existing relationships and growing new networks. Ability to work independently with minimal supervision and lead global distributed teams Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

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8 - 12 years

10 - 14 Lacs

Gurugram

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Job Title - Platforms Manager Level- Manager- S&C GN-CFO&EV Management Level:07 Manager Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills:SAP FICO Implementation Good to have skills:Generic FICO, PS+Investment mgt, DRC, FSCM, CO, VIM+FI, OCR, Functional MDG, AFC/FCC, SAP ICMR, Intercompany, SAP CFIN Experience:8 - 12 years Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Have been part of at least 5 end to end SAP implementations. Out of which 2+ in S4 Understand the SAP roadmap for S/4 HANA and become a trusted advisor for clients in driving their S/4 HANA adoption. Have experience in defining a Business Case for S4 Transformation and RoI calculations. Have worked in the capacity of Solution Architect / Design Authority in Past and have done lot of advisory work for ERP's for e.g. Product selection, Value realization, Fit Gap Assessment etc. Work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations. Drive sales pipeline and independently own proposals related to Finance / Multi-function S/4 HANA engagements. Lead and transform the consulting industry by developing some key Assets and Accelerators which can help Clients in their digital transformation journey. Provide direction for complex SAP S/4 HANA issues, and can collaborate with the business and developers and execute on agreed timelines. Provide consulting solutions including how to leverage standard SAP S/4 HANA functionality and how to enable requirements while maximizing the ROI Lead intelligent conversations to guide clients through best-practice project scoping and delivery to ensure overall project success in implementing SAP S/4 HANA Have ability to manage project execution and manage client conversations during assessment, design, implementation, and status reporting Lead the problem solution design and implementation ensuring high quality adhering to the timelines and defined budget Supervision of Accenture Managers, Senior and Junior analysts and consultants and client personnel to drive delivery outcomes. Roles & Responsibilities: Should know how to lead and deliver S/4 HANA engagements across different implementation approaches including excellent understanding of client business processes, pain points, S/4 HANA solution options and organization structure Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of digital finance technologies that drives business processes Should know how to lead business case creation for SAP design to implementation projects Drive continuous improvement capability with regards to methodology, tools, practices and maturity Qualifications Professional & Technical Skills: MBA from a Tier-1 or Tier-2 B-school. CA or CPA Deep knowledge and experience in Finance and Controlling Org structure and design, S/4 HANA Implementation and rollout point of views, approach and design principles, roadmap, and business case definition. Ability to drive large scale digital finance transformation initiatives during the entire life cycle of the project. 10+ years experience in SAP S/4 HANA design to implementation projects At least 8+ years of consulting experience in a big4 or similar firms Extensive experience in GTM/Presales and writing proposals. Programme management experience and track record of successful (on-time & on-budget) delivery of large, complex programs in a dynamic environment with numerous and complex stakeholders groups Active role in the identification of opportunities by farming existing relationships and growing new networks. Ability to work independently with minimal supervision and lead global distributed teams Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

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10 - 14 years

12 - 16 Lacs

Mumbai

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Job Title - Platforms Manager - S&C GN-CFO&EV Management Level:07 Manager Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills:Oracle Fusion Finance Implementation Good to have skills:Oracle Fusion Finance Implementation with PPM/FAH/Lease Accounting Experience:10 - 14 years Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Have been part of at least 6 end to end Oracle Implementations. Out of which 3+ in Fusion Understand the roadmap for Oracle Cloud ERP and become a trusted advisor for clients in driving their Oracle adoption. Have experience in defining a Business Case for Oracle Transformation and RoI calculations. Have worked in the capacity of Solution Architect / Design Authority in Past and have done lot of advisory work for ERP's for e.g. Product selection, Value realization, Fit Gap Assessment etc. Work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations. Drive sales pipeline and independently own proposals related to Finance / Multi-function Oracle engagements. Lead and transform the consulting industry by developing some key Assets and Accelerators which can help Clients in their digital transformation journey. Provide direction for complex Oracle Landscape issues and can collaborate with the business and developers and execute on agreed timelines. Provide consulting solutions including how to leverage standard Oracle functionality and how to enable requirements while maximizing the ROI. Lead intelligent conversations to guide clients through best-practice project scoping and delivery to ensure overall project success in implementing Oracle. Ability to manage project execution and manage client conversations during assessment, design, implementation, and status reporting. Lead the problem solution design and implementation ensuring high quality adhering to the timelines and defined budget. Ability to drive large scale digital finance transformation initiatives during the entire life cycle of the project. Supervision of Accenture Managers, Senior and Junior analysts and consultants and client personnel to drive delivery outcomes. Roles & Responsibilities: Should know how to lead and deliver Oracle Cloud & EBS (on-premises) engagements across different implementation approaches including excellent understanding of client business processes, pain points, solution options and organization structure. Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of digital finance technologies that drives business processes. Should know how to lead business case creation for Oracle design to implementation projects. Drive continuous improvement capability with regards to methodology, tools, best practices and maturity Qualifications Professional & Technical Skills: MBA from a Tier-1 or Tier-2 B-school. CA or CPA Deep knowledge and experience in Finance and Controlling Org structure and design, Oracle Implementation and rollout point of views, approach and design principles, roadmap and business case definition. Ability to work independently with minimal supervision and lead global distributed teams across Platforms. 10+ years experience involving Oracle Cloud ERP and other Oracle applications, design to implementation projects. At least 8+ years of consulting experience in a big4 or similar firms Extensive experience in GTM/Presales and writing proposals. Must have worked as overall solution architect or cross functional lead for all finance workstreams/functions in Finance Transformation projects involving Oracle Cloud applications including Financials, Financial Supply Chain Management, and E2E landscape of Oracle applications including EPM. Business process knowledge related to core finance modules in Oracle along with Reporting and Dashboards capabilities. Programme management experience and track record of successful (on-time & on-budget) delivery of large, complex programs in a dynamic environment with numerous and complex stakeholders groups Active role in the identification of opportunities by farming existing relationships and growing new networks. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

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4 - 8 years

6 - 10 Lacs

Mumbai

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About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position Summary The Accounts Payable (AP) Analyst is a vital part of the Finance organization at NCR Atleos. This role is essential for maintaining financial health and operational efficiency. The AP Analyst manages and processes financial transactions, ensuring accuracy and compliance with company policies and industry standards. Collaborating with various departments, the AP Analyst supports business growth by optimizing accounts payable processes and maintaining strong vendor relationships. This dynamic role offers opportunities for process improvement and directly impacts the efficiency of our financial operations. Key Areas of Responsibility Ensure accurate transaction records. Financial transaction processing and communication to internal and external partners. The analyst must also analyse and verify company records following organizational rules and industry privacy standards. Accounting analysts must work effectively by themselves and on teams. They must follow strict privacy guidelines to protect confidentiality and help organize accounting procedures and prioritize deadlines to ensure that important documents are sent to the right places. Must pay close attention to detail, and they also complete complex transactions and organize financial data in readable formats. Prepare weekly reports for P2P area, support P2P Managers, respond to various communication, including managing their revenue and expense forecasts and helping them to drive growth in their businesses Play a key role in the month end close process including review of SOX support and variance Process Improvement and innovation. Required Skills/Certifications/Experience: Languages Required: English 4 + years in Accounts Payable. Familiarity with ERP systems and advanced Excel skills . Must be able to adjust and work effectively in a dynamic, changing environment. Ability to communicate effectively with internal and external suppliers Work in small team environments to solve complex problem Able to learn and use Oracle applications, business objects and other software tools Time management skills and able to multi-task and monitor task till closure Incident reporting and tracking Analyse, and build reporting for key performance metrics A problem solver and effectively presentation and communication skills Willingness to stay updated with industry trends and best practices. Ability to analyse financial data and identify trends or discrepancies. Shift Timing - 1.00 PM- 10.00 PM (EMEA Time Zone)

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1 - 3 years

5 - 7 Lacs

Bangalore/Bengaluru

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Roles and Responsibilities Onboard New Bus Services in to Dynamic Pricing Engine - Prepare data, drive strategy discussion, configure rules, liaise with GDS to activate services, sanity check post activation. Performance Management - Evaluate configured parameters and update strategies with changing market dynamics to maintain a level high of BO service performance . System & Process improvement - Identify system and process gaps, contribute towards its improvement by creating high quality process documentation and assisting Data Science team with relevant inputs . Strategy Implementation - Configure strategies as per requirement, Service Monitoring & Intervention - Quickly analyze multiple data points to adjust fares generated from automated dynamic pricing engine to optimise revenue with high level of process adherence. Handle price change requests or queries on Bus Operator WhatsApp groups within SLA requirement Educational Qualification: BCA,MCA & B.Tech Years of Experience (Minimum & Maximum): 1 to 3 years of experience Key skills required for the role: Flexible to work at different timings Data Acumen High level of discipline and process adherence Excel Python, SQL & data visualization good to have

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6 - 10 years

15 - 27 Lacs

Bengaluru

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Are you a dynamic leader with a passion for revolutionizing customer support, enhancing user experience, and driving operational excellence ? Do you thrive in a fast-paced environment where innovation, automation, and data-driven strategies shape success? If you're eager to make a significant impact in a high-growth market intelligence powerhouse , then Tracxn is the place for you! About Tracxn: Tracxn is a leading market intelligence platform that tracks startups, private companies, and emerging trends across various industries. We empower venture capitalists, investment banks, and corporate innovation teams with high-quality data and insights. Join us in our journey of driving data-led decision-making in the startup ecosystem! Role Overview: As AVP - Business Strategy & Operations (Support Team), you will play a key role in shaping and optimizing customer support strategies. You will be responsible for improving customer experience, enhancing operational efficiency, and ensuring seamless service delivery. This role requires a strategic thinker who can leverage data-driven insights to drive continuous improvement and customer satisfaction. Key Responsibilities: Develop and execute strategies to enhance customer support operations and improve overall customer experience. Identify process inefficiencies and implement improvements to drive operational excellence. Monitor key performance indicators (KPIs) to assess customer support performance and drive actionable insights. Work closely with cross-functional teams to optimize support workflows and ensure seamless coordination. Implement automation to enhance efficiency and reduce response times. Conduct market research and benchmark industry best practices to continuously enhance customer support strategies. Collaborate with leadership to align customer support goals with business objectives. Lead initiatives to scale support operations while maintaining high service quality. Key Skills & Qualifications: 6-10 years of experience in business strategy, operations, or customer support management. Strong analytical and problem-solving skills with a data-driven approach. Experience in process optimization and customer service excellence. Excellent communication and stakeholder management skills. Ability to work in a dynamic, fast-paced environment with a focus on execution. Proficiency in data analysis tools and customer support technologies. MBA from a reputed institution is preferred. Why Join Us? Be part of a high-growth startup revolutionizing market intelligence. Gain exposure to strategic decision-making and impactful projects. Work in a collaborative and innovative environment. If you are passionate about customer support, business strategy, and driving operational excellence, wed love to hear from you! Apply now and be a part of Tracxns success story.

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2 - 6 years

11 - 16 Lacs

Mumbai

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About The Role : Job TitleAnalytics Analyst, AYST LocationMumbai, India Role Description Summary: About DWS (Deutsche Asset Management) DWS, publicly listed asset management division of Deutsche Bank, is one of the world's leading investment management organizations with about assets under management. DWS provides flexible products and solutions to a wide range of investment opportunities across all asset classes from pooled funds to highly customized portfolios for a wide range of investors and offers individuals and institutions traditional and alternative investments across all major asset classes. About CROCI CROCI, acronym for Cash Return on Capital Invested, is part of DWS Investment division. The team was set up in 1996 in London as a research service to institutional clients. CROCI is an investment research discipline that makes in-depth adjustments to companies financial statements in order to make their P/E ratios comparable across sectors and markets. The current coverage is more than 900 global large companies. In 2004, the team launched investable Index based products that allowed exposure to the underlying investment philosophy. There are CROCI products (Index, Funds, Strategies) under various wrappers with underlying assets under management in excess. The CROCI team members are based out of Mumbai, London, Paris, and New York. About DWS India Pvt. Ltd. DWS India (P) Ltd., is a wholly owned subsidiary of DWS Group GmbH & Co. KGaA (part of Deutsche Bank Group). Our teams in Mumbai focus on Research & Analytics, Portfolio Management Support, Business Management Support, etc. across all divisions of DWS Group. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As a part of the CROCI analyst team, the candidate will be responsible assisting senior CROCI analysts in covering 900+ Global companies under coverage from various sector. The job responsibilities include regular update of financial valuation model based on latest events like earning announcements, M&A activities etc, providing bottom-up economic research across various regions/sub-industry, working closely with team to provide support on requests/queries from clients. The candidate will also initiate coverage on new companies by providing economic view on business and actively monitor the portfolio to identify impact of various corporate events on the valuation and regularly brief the entire team about interesting happenings/trends in the sector. Further, role requires Analyst to develop good understanding of the ESG and assess its economic impact on company valuations. Your skills and experience Education and Experience: Chartered Accountant with maximum six months experience. Candidates who cleared all levels in the first attempt would be preferred. Strong understanding of the financial markets and economic concepts. Corporate finance and modelling skills. Understanding of industry dynamics, operational and financial characteristics of company analysis. Competencies: Excellent knowledge of Accounting and Finance. Knowledge of US GAAP and IFRS Standards would serve as added advantage. Understanding of ESG and its possible impact on company operations and valuations. Proficiency in using MS Office. Good communication skills. Personal Characteristics: Self-motivated, ability to work independently and as part of the team. Highly organized with a keen eye for detail and ability to operate in a fast-paced environment. Intellectual curiosity and initiative combined with professional and personal integrity. Entrepreneurial spirit with a passion to learn and grow. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

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10 - 15 years

35 - 65 Lacs

Bengaluru

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At Frontier (30+Yrs) we have aggressive & exciting initiatives running across the company as we prepare for growth in areas like Cloud, Gen AI, Hybrid IT etc. We have a strong solutions portfolio (partnering with the who's who in the industry) & an inclusive culture with strong adherence to our values. https://frontier.in/our-values/ We're looking for a "Head - Business Finance" working with the Founder/CEO to help in monitoring & managing multiple areas. The incumbent will be a valuable business & strategic partner to the Founder/CEO to drive strategy, organizational & operational decision-making using the companys financial context. P articipates in reviews & meetings (internal & external OEM's), help brainstorm & ensures speedy implementation of ideas as timing is everything in this fast-paced IT World . He should be able to translate detailed data into clear, concise & actionable tasks. Should constructively challenge Sales, Commercial & Operations teams, ensuring that business decisions are grounded in solid financial criteria. Be able to identify opportunities for top-line growth & profit improvement, not just through cost control, but through processes such as product line/regional profitability analysis. He should be a visible leader & an influencer with an opportunity to help Frontier seize essential advantages by working alongside business leaders to solve their toughest problems & capture their greatest opportunities. We strongly believe that a person who executes this role well could over the years become a COO Looking for people who just solve problems without even being asked to solve problems. Curiosity is mandatory to solve complex business issues from strategy to execution. Don't just send in your CV. Write back to us (in bullet points) telling us why youre the right person for this job. The ideal candidate should necessarily have Business acumen, the ability to fix gaps & design, build new processes, exhibit a high degree of inter-personal skills as he/she works with leaders across the organization. And yes! You need to communicate smart & understand Exception reporting! Given the exposure, the canvas to play upon, the need to keep learning new things very fast, lets face it the role can be daunting for some. Those who are passionate about what they do & hence deeply invested, who know how to be patient, especially with uncertainty. will find this role exciting as this exposure will serve as a great stepping stone in their career. If you are an MBA /CA it helps & if no & believe that your MBA comes from your work experience then that's fine. Age no bar (assuming your young at heart). Salary? Depends on what you bring to the table (In the past it ranged between 40-50 Lacs/annum ++ ) . Of course you will need to link a part of the same to performance (there are no free lunches remember after all in management you don't get paid to only report / discuss problems ..... you get paid to fix the same ! ). Interested? then write in to careers@frontier.in. This person should have been on board yesterday Key Skills we are looking for: Proficiency in financial modelling, budgeting, and forecasting. To be an effective business partner, you must have leadership, communication, interpersonal & influencing skills that are necessary for dealing with both internal & external stakeholders. Ability to work independently and as part of a team. Strong analytical and problem-solving skills to manage volatility and complexity. Humility & zero ego. Flex approach to meet the changing needs of teams and clients. Give advice & counsel as well as provide a voice of reason. Communicate with empathy and adapt communication style to meet the needs of the situation and audience. Embrace different points of view and welcome opposing and conflicting ideas . Conduct self in a professional manner and take responsibility for work and commitments. Take action to stay current with new and evolving technology. Use tools, techniques and firm standard methodologies to support research, analysis and problem solving. Handle, manipulate and analyze data and information responsibly. Based on the candidate's experience, he/she will lead a team & the role could cover some or all of following areas Takes responsibility for the company’s growth by helping Business (& Regional) Heads build & monitor Business & Financial Plans. Understand key metrics about the business’s strategy and performance & important milestones to reach the envisaged objectives. Analyse Margins by product, customer, segment, then overall performance & people productivity of each Business Unit /Region, identifies trends & provides insights & financial guidance to Business heads to improve decision-making & support strategic initiatives. Each SBU should have a P&L and operational metrics which need to be reviewed on monthly basis & agree on glide path if there are any gaps In tandem with business analytics team, Manage complexity & drive productivity. Raise the game in managing, analysing & presenting data in a way that yields desired output from Sales & Support functions. Ability to deliver (what business needs) rather than a narrower focus on its efficiency. Develop a strong understanding of the company's business model & the industry & be able to use this knowledge to provide an independent perspective & to constructively challenge the Sales, Operations & commercial teams, ensuring that business decisions are grounded in solid financial criteria. Ensuring Financial Growth, increasing profitability by increasing gross margins / Increasing Company Valuation by understanding where to invest 1 & where to cut 1 Ensuring the Company continues its excellent credit rating Strategic Financial Planning / Budgeting: Oversees Preparation of Annual Financial & Operating plan, including budgeting, forecasting & financial planning. Analysing financial data (budgets v/s Actuals). Actual Performance, variance analysis & suggesting corrective action (this should be proactive & not reactive) & constantly ensuring alignment with business goals. Create a cadence of monthly reviews with the functional heads who are responsible for various functions. Mutually agree to monthly & quarterly metrics to be achieved / Create templates for review of performance / Set up cadence of weekly, fortnightly and monthly meetings (as need be) to drive performance at various levels, Create monthly financial dashboard SBU Wise / Create forecasting framework for the business on a rolling monthly basis depending on the sales funnel size & other factors Introduction of budgets & profit monitoring systems to monitor & correct performance to achieve pre-set goals. Providing financial reports to the Management. He should be able to translate detailed data into clear, concise & actionable tasks. The Management. Dashboard should clearly indicate intelligently relevant items like Income statement, Cashflow, Revenue mix, Functional budgets, SBU wise profitability statements, AR & AP ageing etc Review of business process, Sales & Execution . Support functions should have a clear understanding of how they impact the SBU P&L and how they can help improve it. Finance business partner should play a major role in operationalizing these reviews Mentoring Start-up’s within the organisation. / Assistance in re-structuring of business, etc. Managing the company's money Working Capital Management & managing the team responsible for Cash Flow Treasury Management / Evaluating potential investments, recommending capital allocation, and managing investment portfolios. Envision the future for next 3 years & the need to create a long-range plan (LRP) to understand where organization can reach. One Time Oversight of the Finance Function Review the current finance function, job profiles, process flow, controls etc. Understand gaps & advise + oversee fixing such gaps. Review the current reporting & dashboards & suggest improvements. Conduct monthly review with the finance team along with the financial results Raise the standard of internal audit controls, implement best in class systems and processes for better business output & profitability. Review existing processes & draw up a gap analysis & plan to fix it in define timelines. Create SOPs & identify process improvements if required.

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1 - 5 years

3 - 7 Lacs

Pune

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About The Role Job Title Quality Analyst Job Summary We are seeking a skilled and detail-oriented BPO Quality Analyst for ourVoiceProcess to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality ofvoice interactions between our customer service representatives and customers. Your primary focus will be to analyzevoice transcripts, provide feedback, and identify areas for improvement to enhance customer satisfaction and achieve key performance indicators. Responsibilities: Monitor and evaluatevoice interactions between customer service representatives and customers to ensure adherence to quality standards and company guidelines. Analyzevoice transcripts for accuracy, completeness, and compliance with established protocols and procedures. Identify and assess customer service representatives' performance gaps and areas for improvement based on quality metrics and performance standards. Provide constructive and timely feedback to customer service representatives on theirvoice interactions, highlighting areas of strength and areas needing improvement. Collaborate with the training team to develop and deliver training programs to address knowledge and skill gaps identified during quality evaluations. Maintain accurate records of quality evaluations, performance metrics, and feedback provided to customer service representatives. Generate comprehensive reports on quality performance, trends, and improvement opportunities for management review. Participate in calibration sessions with other quality analysts to ensure consistent evaluation and scoring ofvoice interactions. Stay updated with industry best practices and trends in customer service andvoice processes to continuously improve the quality evaluation process. Collaborate with team leads and operations managers to implement quality improvement initiatives and achieve performance targets. Requirements: Bachelor's degree in any discipline or equivalent work experience in a customer service or BPO environment. Proven experience as a Quality Analyst in a BPO setting, preferably with experience invoice process evaluation. Excellent verbal and written communication skills with a keen eye for detail. Strong analytical and problem-solving abilities to assessvoice interactions and identify areas for improvement. Familiarity with quality monitoring tools andvoice platforms. Ability to work independently and as part of a team, managing multiple priorities and deadlines effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience generating reports. Knowledge of customer service principles and practices. Strong coaching and mentoring skills to provide feedback and guidance to customer service representatives. Flexibility to adapt to changing business needs and work in shifts, if required. The Quality Analyst plays a crucial role in maintaining the highest standards of customer service and ensuring operational excellence in thevoice process. If you have a passion for quality, excellent analytical skills, and a desire to drive continuous improvement, we encourage you to apply for this position.

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1 - 5 years

3 - 7 Lacs

Chandigarh

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About The Role Senior Analyst Roles and responsibilities: A senior network analyst typically has a wide range of responsibilities, which can include: Monitoring and planning network security measures such as firewalls and intrusion detection systems (IDS) Monitoring network performance to ensure it meets business objectives Providing technical support for computer networks including installation, configuration, troubleshooting, capacity planning, and maintenance Monitoring network performance to ensure it meets business objectives Designing and implementing new network architectures, including introducing new technologies when necessary Analyzing network traffic patterns to identify potential security threats or opportunities for improvement Analyzing user requirements and designing new computer networks or updating existing ones to meet these requirements Analyzing network requirements, designing network topology, and creating diagrams of how the network will look when completed Maintaining and administering an organizations computer network by performing tasks such as installing new software and hardware on servers and workstations. Design, implement, and maintain the network infrastructure for an organization Plan and coordinate network upgrades, expansions, and security measures Analyze network usage data to identify trends and recommend improvements Monitor network performance and troubleshoot issues as they arise Assist in the development of network policies and procedures Train junior staff members on network administration tasks Stay up-to-date on industry developments and emerging technologies Manage vendor relationships and support contracts Create detailed documentation of the network infrastructure Respond to after-hours network emergencies Perform regular backups of network data Technical and Functional Skills: Senior network analysts have at least a bachelors degree in computer science, information technology, information systems or a related field. Senior network analysts should have at least five years of experience in the IT industry Senior network Analyst should be atleast CCNA completed. Strong understanding of LAN/WAN technologies Working knowledge of routers, switches, firewalls, and load balancers Solid understanding of TCP/IP protocols Ability to troubleshoot complex technical problems Excellent verbal and written English About eClerx Tech eClerxs Technology Group collaboratively delivers Analytics, RPA, AI, and Machine Learning digital technologies that enable our consultants to help businesses thrive in a connected world. Our consultants and specialists partner with our global clients and colleagues to build and implement digital solutions through a broad spectrum of activities To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

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- 3 years

2 - 6 Lacs

Pune

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About The Role Job Title Quality Analyst Job Summary We are seeking a skilled and detail-oriented BPO Quality Analyst for ourVoiceProcess to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality ofvoice interactions between our customer service representatives and customers. Your primary focus will be to analyzevoice transcripts, provide feedback, and identify areas for improvement to enhance customer satisfaction and achieve key performance indicators. Responsibilities: Monitor and evaluatevoice interactions between customer service representatives and customers to ensure adherence to quality standards and company guidelines. Analyzevoice transcripts for accuracy, completeness, and compliance with established protocols and procedures. Identify and assess customer service representatives' performance gaps and areas for improvement based on quality metrics and performance standards. Provide constructive and timely feedback to customer service representatives on theirvoice interactions, highlighting areas of strength and areas needing improvement. Collaborate with the training team to develop and deliver training programs to address knowledge and skill gaps identified during quality evaluations. Maintain accurate records of quality evaluations, performance metrics, and feedback provided to customer service representatives. Generate comprehensive reports on quality performance, trends, and improvement opportunities for management review. Participate in calibration sessions with other quality analysts to ensure consistent evaluation and scoring ofvoice interactions. Stay updated with industry best practices and trends in customer service andvoice processes to continuously improve the quality evaluation process. Collaborate with team leads and operations managers to implement quality improvement initiatives and achieve performance targets. Requirements: Bachelor's degree in any discipline or equivalent work experience in a customer service or BPO environment. Proven experience as a Quality Analyst in a BPO setting, preferably with experience invoice process evaluation. Excellent verbal and written communication skills with a keen eye for detail. Strong analytical and problem-solving abilities to assessvoice interactions and identify areas for improvement. Familiarity with quality monitoring tools andvoice platforms. Ability to work independently and as part of a team, managing multiple priorities and deadlines effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience generating reports. Knowledge of customer service principles and practices. Strong coaching and mentoring skills to provide feedback and guidance to customer service representatives. Flexibility to adapt to changing business needs and work in shifts, if required. The Quality Analyst plays a crucial role in maintaining the highest standards of customer service and ensuring operational excellence in thevoice process. If you have a passion for quality, excellent analytical skills, and a desire to drive continuous improvement, we encourage you to apply for this position.

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3 - 5 years

9 - 14 Lacs

Hyderabad

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Overview Working together, winning together, on brands that are enjoyed by over 1 billion consumers a day, feels good. A career at PepsiCo means the chance to help shape the future of our most popular and best known global and local brands. Youll see your impact on the world stage and at your familys kitchen table. We are currently looking to expand our talent pool for Financial Planning function to support business with ongoing strategic growth (write the positionfor example. 1 leader + 3 analysts). Once you are selected for the position, you will be provided with extensive onboarding getting the chance not only to enhance skills within Function-specific processes , but also a chance to get insights into workings of diverse markets. Responsibilities Provide overall support for the period end results and preparation of forecast Create, update, prepare ongoing periodic business reports Working across multiple Finance functions to deliver Period forecast Understand key drivers of the P&L Work on key region/customer initiatives to drive business and region performance Performance analysis, including explanation of variance to plan, forecast and year ago Support the annual operating plan (AOP) process Create Channel/Customer promotional analysis to support business partners Maintain complex Excel models Develop PowerPoint presentiation to communicate business results and insights Manage exceptions through verbal and written interactions with Sales and Sales Finance Trade accrual process including quarterly merch scrubs. Collaborate with sales and finance functions on ad-hoc projects. Create an inclusive and collaborative environment. People Responsibilities Coach and on- board new members of the team in ways of working and processes. Qualifications 2 to 5 years of experience in finance and planning for postgraduates (commerce, accounting, finance) (1 to 3 years of finance experience for Chartered accounts preferred) Experience in financial analysis, data integrity maintenance and systems such as SAP, Business Objects, Essbase, forecasting, P&L understanding, trade promotions, reporting & analytics. Tableau knowledge Strong excel skills. Able to work independently and takes initiative. Capable of managing multiple time sensitive priorities simultaneously Detail-oriented; organized in approach and in document maintenance. Ability to function well in a team environment. Consistently shows urgency, courtesy and patience. Exceptional communication skills. Proficiency in English language. Essential Highly organized and responsive, with ability to work to SLAs and tight deadlines. Numerate and a lateral thinker, good at data analysis, with a strong attention to detail.

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2 - 4 years

8 - 13 Lacs

Hyderabad

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Overview The Data analyst will play a critical role in the success of the Mosaic (global planning tool). Mosaic is transforming the way FP&A teams work across PepsiCo markets and the level of financial information available for the senior leadership teams. The analyst will be responsible for the ongoing live market support focussing mostly on resolution of data issues, providing guidance on data sources, systems, data flow to the solution, root cause analysis and solution deployment. Additionally, he/she will be key in understanding data compliance requirements and assisting local teams by supporting their data preparation to be MOSAIC ready. The role will require working closely with the IT/BRM, the Sector FP&A, the Cockpit and other functions teams (Net Revenue Management, Global Procurement, Coman, Supply Chain, etc.) Responsibilities Live market support technical support o Gain knowledge on data used within MOSAIC Program including existing data set up, data sources, transformation logic o Gain knowledge on how data is being consumed by the end-users (analysts, senior leaders) o Run root cause analysis of issues raised by BU users, suggest potential solution and drive their execution o Provide guidance and help in getting BU SPOT ready regardless of the origin and size of their data Live market support support with Data Quality Rules o Deep understanding of data quality requirements to be SPOT compliant o Gain knowledge on existing Data Quality Rules including logic behind them and data objects being checked and their sources o Run root cause analysis of data issues flagged with Data Quality Rules, suggest solution and drive execution Support sustainable data solution o Close collaboration with wider Global MOSAIC Data team to drive consistency in set up of master data o Prepare user guides for common processes and help building documentation for common data issue fixes Qualifications Love for data and problem solving demanding sharp analytical skills to handle/evaluate large amount of data (strong attention to details); Ability to navigate from the big picture to the details translating quickly multiple stakeholders perspectives into clearly defined data quality requirements Strong communicator and a good people person given the need to collaborate effectively across teams and people of diverse backgrounds Technical competencies across a variety of software includingTableau, Alteryx, Databricks, SAP, Oracle, Power Steering, TM1 & Cognos and the drive to expand knowledge into new areas Familiarity with technical database structures and hierarchy as well as ability to structure highly complex concepts into simple execution Ability to structure highly complex concepts into simple execution. Expertise and knowledge of database management principles and applications. Ability to navigate complex and varied processes across multiple markets. Knowledge of Basic Python, Python Spark and SQL will be considered a plus

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