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2.0 - 6.0 years

0 Lacs

haryana

On-site

Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals in more than 30 countries. The company is known for its innate curiosity, entrepreneurial agility, and commitment to creating lasting value for clients. Genpact serves leading enterprises worldwide, including Fortune Global 500 companies, by leveraging deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Process Associate - Underwriting Support. As a Process Associate, you will be responsible for processing transactions for the Underwriting Support Teams, as well as communicating with the Onsite Team. Your role will require a strong understanding of insurance/reinsurance and underwriting processes. Key Responsibilities: - Transaction processing for Underwriting Support Teams - Communication with the Onsite Team - Risk Clearance, Bind & Issue, Endorsement Processing, Renewal Processing - Providing good customer service and articulating resolutions clearly - Managing varied workloads and meeting targets and deadlines Qualifications: Minimum Qualifications / Skills: - Graduation in any discipline - Good understanding of P&C products - Comprehensive knowledge of the Underwriting lifecycle - Customer focus, teamwork, accountability, initiative, and innovation - Fluency in English language (both written and oral) Preferred Qualifications/ Skills: - Insurance domain awareness - Proficiency in MS Office - Certification in IIA, Cert CII, AINS, CPCU or equivalent - Knowledge of P&C insurance, US Underwriting, Policy binding, Issuance, Endorsement types, Renewal & Non-Renewal processes If you are looking to join a dynamic team within a global organization, apply now for the Process Associate - Underwriting Support role at Genpact. Location: Gurugram, India Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting Date: Jun 26, 2025 Unposting Date: Jul 26, 2025 Master Skills List: Operations Job Category: Full Time,

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1.0 - 6.0 years

4 - 4 Lacs

Bangalore Rural, Bengaluru

Work from Office

Job Role : P&C Insurance Analyst Company Name : M.Phasis Location: Bangalore, Work from Office Model Shift: US Business Hours Facing Role Experience : Minimum 1+ yr Interview Mode : Virtual *Notice Period : Immediate to 30 days only* *Budget : Maximum 4.5 LPA only* About the Role: We are looking for an experienced P&C Back Office Sr Analyst to join our team, supporting a global insurers operations. The ideal candidate will have a strong understanding of the Property & Casualty (P&C) insurance lifecycle and hands-on experience managing key processes such as quoting, new business processing, policy maintenance, pre-renewal, renewal debits, and claims management . This role requires a professional with a customer-facing background who can engage effectively with stakeholders and ensure seamless policy administration. Key Responsibilities: Manage end-to-end P&C policy lifecycle activities , including quote processing, new business issuance, policy endorsements, renewals, and claims handling . Serve as a key contact for customer interactions , ensuring accurate and timely resolution of policy-related queries. Handle policy maintenance tasks , including updates,cancellations, and reinstatements. Ensure pre-renewal and renewal processes are executed smoothly, including premium calculations and adjustments. Process renewal debits and ensure accuracy in policy accounting and documentation . Work closely with internal teams and external stakeholders to drive process improvements and enhance customer experience. Maintain compliance with US insurance regulations and ensure data integrity in all transactions. Provide insights and recommendations to improve efficiency in back-office insurance operations . Key Qualifications & Experience: . Strong understanding of the end-to-end P&C policy lifecycle , including policy issuance, maintenance, renewals, and claims management. Prior customer-facing experience in an insurance operations environment is a must. Familiarity with US insurance market operations and regulatory requirements. Exposure to international commercial insurance services will be a bonus . Preferred certifications: III Licentiate (India), CERT CII, AINS , or equivalent industry-recognized P&C insurance certifications. Strong analytical and problem-solving skills with a focus on accuracy and compliance. Ability to work from the office and support US-facing operations . Contact : 8431234240, reference is also welcomed.

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3.0 - 6.0 years

5 - 7 Lacs

Pune, Mumbai (All Areas)

Work from Office

Hiring for: Senior Analyst – Marine Claims Location: Mumbai (Hybrid) Experience: 3 Years + Domain: Marine Insurance Claims AIC, AINS, Cert CII preferred Apply today or share with someone who fits! Contact: 8291772291

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10.0 - 17.0 years

12 - 18 Lacs

Noida

Work from Office

Role description This role is primarily responsible for subject matter expertise on Insurance domain as well as developing and deploying digital (Data and AI in context of Digital Ops) and domain learning. She/He will be responsible for leading teams, liaising with leadership, conducting diagnostic and needs analysis, and aligning capability development plans to meet business needs and client expectations. This role is required to facilitate trainings on relevant domain topics. This person will also be responsible for leading research to identify and develop content on new capabilities. The role entails researching and responding to RFPs/RFI’s and presenting domain capabilities to internal leadership and external stakeholders during visits. Understand use of Data and AI in Insurance and how domain advancement and digital new skills can be leveraged in Insurance. Essential Functions Lead initiatives for developing domain and Data and AI capabilities across Insurance functions Engage with leadership to define domain/digital capability development requirements, generate buy-in, rally internal and external stakeholders towards building the right capabilities for the vertical in context of Digital Ops Manage the change program to institutionalize domain capabilities, targeting differentiated needs across the various audience segments Identify, source and deploy tools, systems and resources needed by the company for ongoing development of domain capabilities Plan and deploy capability development curriculum, certifications, and calendar, develop new learning materials with domain capability as an outcome Curate learning resources on domain and digital capabilities from the open ecosystem available online and offline; define clear and structured learning paths from curated assets; deploy and track Drive domain and digital thought leadership through focused research, articles, case studies, industry interactions, and point-of-view sessions both internally and externally by EXL leaders Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer’s guide, participant’s guides and other training material Designing training aids like activities, role plays, case studies, etc. to make the training session livelier and more interactive Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards Identification of appropriate methodology for the implementation of training Ensure training and certification of trainers on the training modules Managing training material and content - regular reviews and updation End to end management of training programs i.e. Scheduling, Reporting, Dashboards, assessments etc. Delivery of pre-process domain trainings across verticals and curation of customized domain content inline with upcoming new business areas and Geos, also in F&A domain specifically Lead and represent domain capabilities and offering with external and internal stakeholders Maintain and ensure timely data collection, reporting to Business units and other internal stakeholders, as needed Performance parameters Speed to execution, correct training needs estimation Driving and exceeding goals and functional targets on holistic capability development Speed, agility and initiative Quality and accuracy of deliverables Efficiency and effectiveness (result-orientation) Training delivery and certification of trainers Adherence to internal standards Adherence to timelines Interaction with the clients/ customer at an appropriate level to ensure high levels of client satisfaction Driving training content uptake for resources and maintaining high VOC on trainings delivered Business outcomes on critical skills build Primary Internal Interactions Employees, for the purpose of designing, developing, and conducting training solutions and modules Managers and leaders, for the purpose of identifying the training needs and follow up CD Team, for the purpose of up-skilling and certification of trainers Supervisor, for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support, settling issues left unresolved, monthly evaluation of performance, updating training curriculum, trainer certification and for ongoing audits and feedback BHR teams and Transitions teams for ongoing requests and upcoming RFPs/visits Digital Operations delivery leaders for TNI/TNA and solution offerings creation Primary External Interactions Business/ Clients, for the purpose of seeking feedback and incorporating the same into training modules, as and when needed Institute partners of CD for managing and running programs Vendors, for any material/ service availed Any/all additional prospective partners who might be needed to ensuring capability build across chosen service line Skills Technical Skills Good knowledge of MS Office suite applications like – PowerPoint, MS Word and MS Excel Internet usage and email access Working knowledge of tools, as needed for the role Knowledge of LMS and LXP Process Specific Skills Good training/ presentation skills Deep domain understanding Content designing and development Excellent domain knowledge Ability to present the information in simple & easy manner Ability to understand and comprehend quickly Prioritizing customer needs Strong customer service focus Ability to assess learning needs, customize solutions and deliver Soft skills (Desired) Good verbal and written communication skills Ability to do in-depth research and create articles Flexibility and urgency to handle pressure Self-disciplined and result oriented Data gathering ability/ Eye for detail Soft Skills (Minimum) Ability to multitask Ability to approach problems logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring skills Presentation and Facilitation Skills Team work/ Managing Self/ Adaptability Education Requirements Graduate in any stream Domain training related training background with any relevant domain certifications (P&C domain - CPCU, AINS, AIC, AU etc. and/or L&A domain – LOMA 280/281, 290/291 and/or F&A domain (AIAF, IFRS etc.)/+ Have extensive experience of delivery in the chosen SGU and IMU service lines Knowledge and understanding of vertical specific roles, functions and work items in Insurance Work Experience Requirements Total work experience should be a minimum of 10 years of relevant work experience in conducting training and developing training curriculum/ in concerned domain vertical Current role/assignment Background in leading learning initiatives for domain (insurance) capabilities Experience in implementing or background of digital is added advantage

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