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Agilysys Support Engineer

Agilysys Support Engineer

Atlas Systems

3 - 8 years

1 - 5 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Procurement Computer science Hospitality Configuration management Healthcare Management Oracle Troubleshooting Software solutions Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking an experienced professional with hands-on expertise in Agilysys systems, particularly with configuration tools like IGCM and IG12. The ideal candidate will have prior experience working on Agilysys environments and a strong understanding of configuration management within these systems. This role will involve supporting configuration changes and potentially participating in system upgrade or migration initiatives. Key Responsibilities: Manage configuration changes using IGCM and IG12 within Agilysys environments. Collaborate with internal stakeholders and client teams to implement and validate system changes. Troubleshoot and resolve configuration-related issues efficiently. Ensure best practices are followed during system modifications and upgrades. Maintain documentation and change logs for audit and traceability. Required skills and qualification: Minimum 3+ years hands-on experience working with Agilysys systems. Strong working knowledge of IGCM and IG12 tools. Familiarity with configuration management processes in a production environment. Experience in migrating from Agilysys version 4.5.3 to IG12, preferable but not a must Exposure to hospitality or point-of-sale systems supported by Agilysys. Ability to work in client-facing or cross-functional project teams. Ability to work independently and meet project deadlines. Excellent written and verbal communication skills Proven ability to work effectively with cross-border teams (U.S. and India) Strong team player with a commitment to mentoring and developing others Bachelor s degree in computer science, Engineering, or a related field (required)

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Atlas Systems

IT Services and IT Consulting

East Brunswick New Jersey

201-500 Employees

20 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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Agilysys Support Engineer